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About

Frontel is a browser-based AI phone answering service for businesses. Businesses provide their services, hours and other useful information to guide the AI’s answers. Frontel answers calls, collects caller names, callback numbers, inquiries and appointment requests, and saves available conversation text and request details in Messages. Teams review requests and contact callers to confirm appointments or arrange another time. When capacity is available, businesses can activate a Frontel phone number or forward calls from an existing number. Frontel is designed for small businesses and service teams handling routine inquiries and caller follow-up; its application stores conversation text, not call audio.

About

Zo by Zocdoc is an AI-powered phone assistant that instantly answers inbound scheduling calls, bypassing hold times and outdated IVR menus, and books patient appointments directly into existing EHR systems using natural, conversational language. It handles unlimited, concurrent calls 24/7, autonomously resolving up to 70% of scheduling inquiries and escalating only the most complex cases to human staff. Zo is configurable to practices’ specific booking rules, integrates seamlessly with their phone systems and EHR platforms, and intelligently routes patients, such as directing routine requests to nurse practitioners while prioritizing complex needs for physicians. Practices are invoiced per successfully scheduled appointment (no upfront fees, time-based charges, or long-term contracts), making it a low-risk deployment. Early adopters report average call resolution times under 3 minutes and 30 seconds with zero hold time, and patient satisfaction ratings exceed 80%.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Audience

Small businesses and service teams that want help answering calls, sharing business information and collecting messages and appointment requests.

Audience

Medical practices and healthcare providers seeking a solution to eliminate patient hold times, boost appointment scheduling efficiency, and enhance care access

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

No images available

Screenshots and Videos

Pricing

Frontel offers a limited free initial trial, subject to availability. Carrier charges may apply when calls are forwarded.
Free Version Supported
Free Trial Not Supported

Pricing

Free
Free Version Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

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Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Not Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Supported

Company Information

Frontel
United States
aiphoneansweringservice.io

Company Information

Zocdoc
Founded: 2007
United States
www.zocdoc.com/about/ai-phone-assistant/

Alternatives

Alternatives

Maxe AI Employee

Maxe AI Employee

Maxe Feed Holdings LLC
Reception.ai

Reception.ai

ElevenLabs

Categories

Categories

Integrations

Google Cloud Platform Not Supported

Integrations

Google Cloud Platform Supported
Claim Frontel and update features and information
Claim Frontel and update features and information
Claim Zo by Zocdoc and update features and information
Claim Zo by Zocdoc and update features and information