FreshsuccessFreshworks
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Related Products
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About
Proactive customer success software. Freshsuccess helps software and subscription companies prevent churn, increase expansion, and strengthen customer relationships. Gain more visibility into your customers. Quickly see account health, support tickets, billing history, communications, and user engagement. Identify risks and opportunities. Proactively address customer churn, and identify new advocates or expansion opportunities. Standardize workflows, automate tasks, and establish best-practices for your Customer Success team. See key metrics like churn, expansion, product adoption, and customer health. Leading B2B software and subscription companies trust Freshsuccess. A customer health score captures the attributes and behaviors of successful customers. Instead of relying on intuition, Customer Success professionals use health scores to spot customer risks and opportunities proactively.
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About
Slicker helps subscription businesses recover failed more recurring payments with AI-powered retries and hyper-personalized dunning communications. We recover 20% more failed payments compared to existing solutions which at scale results in millions in additional topline revenue. We process more than 10M transactions every month and work with customers like Freepik and The Economist.
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Audience
Customer success teams
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Audience
SaaS companies, subscription e-commerce brands, media and publishing platforms, health and fitness apps, and any recurring revenue business processing high volumes of transactions.
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Support
Phone Support
24/7 Live Support
Online
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Support
Phone Support
24/7 Live Support
Online
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API
Offers API
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API
Offers API
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Screenshots and Videos |
Screenshots and VideosNo images available
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Pricing
$79 per user per month
Free Version
Free Trial
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Pricing
No information available.
Free Version
Free Trial
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Reviews/
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Reviews/
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Training
Documentation
Webinars
Live Online
In Person
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Training
Documentation
Webinars
Live Online
In Person
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Company InformationFreshworks
Founded: 2010
United States
www.freshworks.com/customer-success-software/
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Company InformationSlicker
Founded: 2023
United Kingdom
www.slickerhq.com
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Alternatives |
Alternatives |
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Categories |
Categories |
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Customer Success Features
Account Alerts
Account Management
Communication Management
Customer Engagement
Customer Lifecycle Management
Health Score
Onboarding
Revenue Management
Usage Tracking / Analytics
Win / Loss Analysis
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Integrations
5X
Chargebee
Microsoft Dynamics 365
Mixpanel
NetSuite
Nicereply
OAuth
Okta
OneLogin
QuickBooks Online
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Integrations
5X
Chargebee
Microsoft Dynamics 365
Mixpanel
NetSuite
Nicereply
OAuth
Okta
OneLogin
QuickBooks Online
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