Freshsuccess vs. ProsperStack Comparison


Freshsuccess Freshworks	ProsperStack	+	+
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Mac, PC, iOS, Android, Internet Explorer, Blackberries - it always works! 240 Ratings Visit Website D&B Risk Analytics D&B Risk Analytics helps organizations proactively manage supplier and third-party risk across an increasingly complex global business environment. Designed for procurement, risk, compliance, and supply chain teams, the solution delivers trusted business intelligence, supplier screening, continuous monitoring, and automated risk alerts to help identify potential disruptions before they impact operations. Powered by the Dun & Bradstreet Data Cloud, D&B Risk Analytics enables organizations to conduct efficient due diligence, monitor supplier health and compliance, assess risk across global supply chains, and make more informed business decisions. 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The platform integrates with Google Ads, Google Analytics, HubSpot, Salesforce, and other business applications to connect marketing data with customer conversations and revenue outcomes. 939 Ratings Visit Website Eurekos Eurekos is the customer training LMS built to educate the world outside your organization – partners, distributors and resellers. Most companies spend years perfecting their product, then hand customers a repurposed employee training course and hope for the best. When those customers churn, the product gets the blame. Usually, the training is the problem. Eurekos fixes that. We help you turn customer education from a cost into a revenue stream, by selling courses, accreditations and learning paths directly through the platform. The same thinking runs through the entire LMS – from customizable customer portals to certifications, eCommerce, built-in content authoring and ISO/IEC 27001 & 27701-certified security. 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About Proactive customer success software. Freshsuccess helps software and subscription companies prevent churn, increase expansion, and strengthen customer relationships. Gain more visibility into your customers. Quickly see account health, support tickets, billing history, communications, and user engagement. Identify risks and opportunities. Proactively address customer churn, and identify new advocates or expansion opportunities. Standardize workflows, automate tasks, and establish best-practices for your Customer Success team. See key metrics like churn, expansion, product adoption, and customer health. Leading B2B software and subscription companies trust Freshsuccess. A customer health score captures the attributes and behaviors of successful customers. Instead of relying on intuition, Customer Success professionals use health scores to spot customer risks and opportunities proactively.	About Prevent churn and win back lost revenue. ProsperStack is the drop-in cancellation flow that prevents churn, automatically. Use targeted offers to save customers and capture feedback to make informed product, pricing and remarketing decisions. The ProsperStack cancellation flow is a low-friction, beautiful offboarding experience that's kind to users and serves your business. Embed it directly into your application with just a few lines of code. After that, customize everything within ProsperStack—no developer necessary! Turn your cancellation flow into a powerful churn-prevention tool. Present special offers tailored to the customer's segment and reason for leaving. A/B test offers, analyze results and customize at any time to learn what's most effective. Answers in ProsperStack help you retarget lost revenue effectively, plus provide insight into key decisions about your product roadmap, pricing, service and support.
Platforms Supported Windows Not Supported Mac Not Supported Linux Not Supported Cloud Supported On-Premises Not Supported iPhone Not Supported iPad Not Supported Android Not Supported Chromebook Not Supported	Platforms Supported Windows Not Supported Mac Not Supported Linux Not Supported Cloud Supported On-Premises Not Supported iPhone Not Supported iPad Not Supported Android Not Supported Chromebook Not Supported
Audience Customer success teams	Audience Subscription companies that want to prevent churn and learn from customer cancellations
Support Phone Support Supported 24/7 Live Support Not Supported Online Supported	Support Phone Support Supported 24/7 Live Support Not Supported Online Supported
API Offers API Not Supported	API Offers API Not Supported
Screenshots and Videos View more images or videos	Screenshots and Videos View more images or videos
Pricing $79 per user per month Free Version Not Supported Free Trial Not Supported	Pricing $79 per month Free Version Supported Free Trial Supported
Reviews/Ratings Overall 0.0 / 5 ease 0.0 / 5 features 0.0 / 5 design 0.0 / 5 support 0.0 / 5 This software hasn't been reviewed yet. Be the first to provide a review: Review this Software	Reviews/Ratings Overall 0.0 / 5 ease 0.0 / 5 features 0.0 / 5 design 0.0 / 5 support 0.0 / 5 This software hasn't been reviewed yet. Be the first to provide a review: Review this Software

Training Documentation Supported Webinars Supported Live Online Supported In Person Supported	Training Documentation Supported Webinars Not Supported Live Online Supported In Person Not Supported
Company Information Freshworks Founded: 2010 United States www.freshworks.com/customer-success-software/	Company Information ProsperStack Founded: 2020 United States prosperstack.com
Alternatives FROGED FROGED Technologies	Alternatives Chargebee Retention Chargebee
Successifier	Churn Solution
Custify	Churnkey
ZapScale	RetentionEngine
Cuoral View All	Churnfree View All
Categories Churn Prevention Supported Customer Success Supported	Categories Churn Prevention Supported Customer Success Supported
Customer Success Features Account Alerts Supported Account Management Supported Communication Management Supported Customer Engagement Supported Customer Lifecycle Management Supported Health Score Supported Onboarding Supported Revenue Management Supported Usage Tracking / Analytics Supported Win / Loss Analysis Not Supported	Customer Success Features Account Alerts Not Supported Account Management Not Supported Communication Management Not Supported Customer Engagement Not Supported Customer Lifecycle Management Supported Health Score Not Supported Onboarding Not Supported Revenue Management Supported Usage Tracking / Analytics Not Supported Win / Loss Analysis Supported
Integrations Chargebee Supported Maxio Supported Stripe Supported AskNicely Supported Auth0 Supported Freshdesk Supported Google Calendar Supported Google Cloud Identity Supported HubSpot CRM Supported Microsoft Dynamics 365 Supported Microsoft Entra ID Supported Nicereply Supported Okta Supported OneLogin Supported QuickBooks Online Supported SSOJet Supported Sage Intacct Supported Slack Not Supported TeamSupport Supported Show More Integrations View All 43 Integrations	Integrations Chargebee Supported Maxio Supported Stripe Supported AskNicely Not Supported Auth0 Not Supported Freshdesk Not Supported Google Calendar Not Supported Google Cloud Identity Not Supported HubSpot CRM Not Supported Microsoft Dynamics 365 Not Supported Microsoft Entra ID Not Supported Nicereply Not Supported Okta Not Supported OneLogin Not Supported QuickBooks Online Not Supported SSOJet Not Supported Sage Intacct Not Supported Slack Supported TeamSupport Not Supported Show More Integrations View All 7 Integrations
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