Freshsuccess

Freshsuccess

Freshworks
+
+

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About

Proactive customer success software. Freshsuccess helps software and subscription companies prevent churn, increase expansion, and strengthen customer relationships. Gain more visibility into your customers. Quickly see account health, support tickets, billing history, communications, and user engagement. Identify risks and opportunities. Proactively address customer churn, and identify new advocates or expansion opportunities. Standardize workflows, automate tasks, and establish best-practices for your Customer Success team. See key metrics like churn, expansion, product adoption, and customer health. Leading B2B software and subscription companies trust Freshsuccess. A customer health score captures the attributes and behaviors of successful customers. Instead of relying on intuition, Customer Success professionals use health scores to spot customer risks and opportunities proactively.

About

Prevent churn and win back lost revenue. ProsperStack is the drop-in cancellation flow that prevents churn, automatically. Use targeted offers to save customers and capture feedback to make informed product, pricing and remarketing decisions. The ProsperStack cancellation flow is a low-friction, beautiful offboarding experience that's kind to users and serves your business. Embed it directly into your application with just a few lines of code. After that, customize everything within ProsperStack—no developer necessary! Turn your cancellation flow into a powerful churn-prevention tool. Present special offers tailored to the customer's segment and reason for leaving. A/B test offers, analyze results and customize at any time to learn what's most effective. Answers in ProsperStack help you retarget lost revenue effectively, plus provide insight into key decisions about your product roadmap, pricing, service and support.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Customer success teams

Audience

Subscription companies that want to prevent churn and learn from customer cancellations

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

$79 per user per month
Free Version
Free Trial

Pricing

$79 per month
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

Freshworks
Founded: 2010
United States
www.freshworks.com/customer-success-software/

Company Information

ProsperStack
Founded: 2020
United States
prosperstack.com

Alternatives

FROGED

FROGED

FROGED Technologies

Alternatives

Categories

Categories

Customer Success Features

Account Alerts
Account Management
Communication Management
Customer Engagement
Customer Lifecycle Management
Health Score
Onboarding
Revenue Management
Usage Tracking / Analytics
Win / Loss Analysis

Customer Success Features

Account Alerts
Account Management
Communication Management
Customer Engagement
Customer Lifecycle Management
Health Score
Onboarding
Revenue Management
Usage Tracking / Analytics
Win / Loss Analysis

Integrations

Chargebee
Maxio
Stripe
AskNicely
Auth0
Google Cloud Identity
Insightly
Klaviyo
Nicereply
OpenPay
Pipedrive
QuickBooks Online
QuickBooks Online Advanced
Retently
Sage Intacct
Salesforce
Xero
Zapier
Zoho CRM

Integrations

Chargebee
Maxio
Stripe
AskNicely
Auth0
Google Cloud Identity
Insightly
Klaviyo
Nicereply
OpenPay
Pipedrive
QuickBooks Online
QuickBooks Online Advanced
Retently
Sage Intacct
Salesforce
Xero
Zapier
Zoho CRM
Claim Freshsuccess and update features and information
Claim Freshsuccess and update features and information
Claim ProsperStack and update features and information
Claim ProsperStack and update features and information