FreshstatusFreshworks
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WebFirstRTI Software
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Related Products
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About
Better Status Page, FREE forever. Branded public and Private status pages. Customize your status page to reflect your brand by adding your logo and social media links or by pointing it to a custom domain. With Freshstatus, your customer is always in the loop. Cut support cost, build trust by communicating status of your system to customers at all times. With Freshstatus private status pages, your team can now have an internal status page to keep all internal stakeholders informed in real-time. Create incident, add real-time updates to the incident, change service status with a simple Twitter-like interface. Freshstatus comes with incident templates and editable updates and enables you to send email to subscribers or tweet to your followers, thereby giving you complete control over the incident’s communication. You can also post private messages and collaborate with your team, in context, with private notes.
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About
WebFirst is RTI's eCRM module for use by customers and partners. This web interface enables your customers to access a knowledgebase of resolutions to common problems, check the status of open incidents, and report new incidents to support. It facilitates communication, expedites reporting, and provides access to information and help during both business and non business hours without the expense of hiring additional personnel. Appropriate permissions allow authorized customers controlled access to a subset of the information that is available to internal personnel. You can control what they can view and update. Display their own open and recently closed incidents to review their status and optionally enter an activity or message regarding the incident. Download documents, files, fixes, etc that you have made accessible through the File Download Manager feature of CustomerFirst.
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Audience
Companies of all kinds that want a status page, free, and easy to create
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Audience
Companies searching for a solution to facilitate communication
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Support
Phone Support
24/7 Live Support
Online
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Support
Phone Support
24/7 Live Support
Online
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API
Offers API
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API
Offers API
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
No information available.
Free Version
Free Trial
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Pricing
No information available.
Free Version
Free Trial
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Reviews/
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Reviews/
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Training
Documentation
Webinars
Live Online
In Person
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Training
Documentation
Webinars
Live Online
In Person
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Company InformationFreshworks
Founded: 2010
United States
www.freshworks.com/status-page/
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Company InformationRTI Software
www.rti-software.com/webfirst.html
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Alternatives |
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Categories |
Categories |
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Incident Management Features
Audit Trail
Corrective Actions (CAPA)
Disaster Recovery
Incident Reporting
IT Incident Management
OSHA Compliance
Root-Cause Diagnosis
Safety Management
Task Management
Ticket Management
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Knowledge Management Features
Artificial Intelligence (AI)
Cataloging / Categorization
Collaboration
Content Management
Decision Tree
Discussion Boards
Full Text Search
Knowledge Base Management
Self Service Portal
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Integrations
Freshping
Statuspage
Truto
X (Twitter)
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