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About

FreightClaims is a cloud-based freight claims management platform that lets users handle the entire lifecycle of freight claims within a single, intuitive interface built for logistics professionals. It centralizes organization of pictures, shipping documents, communications, deadlines, task assignments, workflows, and payment logging so teams can reduce manual work, prevent errors, and stay on top of claim requirements. It uses AI and OCR (optical character recognition) to automatically extract and enter claim data from emails and uploaded files, eliminating tedious manual entry and improving accuracy, and it supports email collaboration and multi-party claim filing to streamline communication among shippers, carriers, brokers, and insurers. Built-in analytics and customizable dashboards provide real-time visibility into claim statuses, trends, performance metrics, and reports that inform smarter decisions and help optimize logistics.

About

Logistware Load Board is a 100% Canadian-owned load board built for shippers, freight brokers, carriers, dispatchers and owner-operators. Shippers and brokers can post loads, receive carrier bids and counteroffers, manage shipments, communicate with carriers and track freight in real time. Carriers can search available loads, post available trucks, submit bids, manage dispatch activity and reduce empty miles by finding freight that matches their routes and equipment. Logistware also supports GPS shipment tracking, geofence alerts, live chat, digital document exchange, automated shipment updates and team management. Available on web, iPhone, iPad and Android, Logistware supports Canadian, U.S.–Canada cross-border and North American freight across multiple truck and equipment types—all within one easy-to-use load board.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Logistics, shipping, brokerage, and supply chain teams seeking a tool to manage and automate freight claims from submission through settlement

Audience

Freight Carriers, Freight Brokers, Shippers

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version
Free Trial

Pricing

$149
Membership - no contract & no hidden fees
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 5.0 / 5
ease 5.0 / 5
features 5.0 / 5
design 5.0 / 5
support 5.0 / 5

Pros & Cons from Real Users

Pros

  • I drive a Sprinter van and I have used DAT and a few other load boards before. The biggest difference for me with Logistware is that it feels much easier to use and more focused. On some of the bigger load boards I spend a lot of time going through loads that do not really fit my van or my lanes. With Logistware I can get to the freight information faster and understand what I am looking at without going through so many screens. I also like having the bids, messages, shipment information and tracking connected together.
  • Logistware is easy to navigate and helps us manage shipments efficiently. We especially appreciate the real-time tracking, direct communication, bidding features, and ability to connect with carriers across North America.
  • What I like most is how simple the load board is to understand. I can find loads without going through too many menus, and the information is presented clearly. It is also useful to have the freight details, communication and shipment tools together instead of jumping between different systems.

Cons

  • The main thing I would like to see is even more Sprinter van freight as more shippers and carriers join. The software itself has been simple for me to use.
  • As a growing platform, we would like to see even more carriers and loads added across additional regions.
  • There are still some areas I would like to see expanded as the service grows, especially more loads in certain local areas and more carriers using it. The software itself has been easy for me to use and I have not had any major problems with it.

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

FreightClaims.com
Founded: 2021
United States
freightclaims.com/our-software/

Company Information

Logistware
Founded: 2024
Canada
www.logistware.ca

Alternatives

Alternatives

Amrate

Amrate

Amware
SmartFreight

SmartFreight

WiseTech Global

Categories

Categories

Freight Features

3PL
Barcoding / RFID
Billing & Invoicing
Customer Management
Customer Portal
Import / Export Management
International Forwarders
Local Forwarders
LTL Management
Rate Management
Shipment Tracking
Truckload Management
Warehouse Management
Waybills

Integrations

No info available.

Integrations

No info available.
Claim FreightClaims.com and update features and information
Claim FreightClaims.com and update features and information
Claim Logistware Load Board and update features and information
Claim Logistware Load Board and update features and information