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About

Frank is a cloud-based customer research platform that helps product and growth teams collect qualitative feedback through AI-moderated voice interviews. Teams create interview guides, share interview links, and embed an interview widget on a website or app. During a conversation, Frank asks follow-up questions based on a participant’s responses, then transcribes and organizes discussions into summaries, themes, sentiment, and highlights linked to source conversations. Teams use it for customer discovery, product and concept research, onboarding, feature feedback, customer experience, and churn research. Interviews can be conducted in more than 30 languages. Frank also provides a REST API and an MCP connector for compatible AI tools, allowing teams to access research data from supported tools.

About

No more struggling to gather high-quality user insights. Let your custom AI interviewers conduct 1:1 voice calls with countless users at scale, with 10x deeper insights than surveys. UserCall AI interviewers are fine-tuned and trained with expert user and UX research and human-centered design methods, to ask relevant follow-up questions to uncover deep customer needs while minimizing bias. Run hundreds of user interviews at scale while providing 10x deeper qualitative insights than surveys with smart follow-up questions to uncover deep insights. High-quality customer insights without time or resource constraints. Simply add a few learning goals and any specific questions, so you get to deep-seated and actionable insights to improve your product and business. Get conversation highlights and summaries with key actionable insights across all your recorded and transcribed voice conversations.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Frank is built for SaaS founders, product managers, UX researchers, product marketers, and growth managers who need direct customer feedback to guide product and business decisions.

Audience

Businesses looking for a tool offering AI interview agents to conduct voice calls

Support

Phone Support Not Supported
24/7 Live Support Supported
Online Supported

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

$59/month
Starter is $59/month billed monthly, or $49/month billed annually. A free plan includes 60 voice minutes per month. Paid plans include a 14-day free trial.
Free Version Supported
Free Trial Not Supported

Pricing

$69 per month
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Company Information

Frank
Founded: 2026
United States
www.hifrank.ai/

Company Information

UserCall
Founded: 2024
United States
www.usercall.co

Alternatives

Listen

Listen

Listen Labs

Alternatives

Questly AI

Questly AI

Questly
Questly AI

Questly AI

Questly
Listen

Listen

Listen Labs

Categories

AI Interviewing Supported
User Research Supported

Categories

AI Interviewing Supported
User Research Supported

Integrations

ChatGPT Supported
Claude Supported
Codex CLI Supported
Cursor Supported
Gemini Supported
Microsoft Copilot Supported
Model Context Protocol (MCP) Supported

Integrations

ChatGPT Not Supported
Claude Not Supported
Codex CLI Not Supported
Cursor Not Supported
Gemini Not Supported
Microsoft Copilot Not Supported
Model Context Protocol (MCP) Not Supported
Claim Frank and update features and information
Claim Frank and update features and information
Claim UserCall and update features and information
Claim UserCall and update features and information