Franexis

Franexis

TetraCore
+
+

Related Products

  • iTacit
    46 Ratings
    Visit Website
  • Synap
    32 Ratings
    Visit Website
  • MaintainX
    2,692 Ratings
    Visit Website
  • WEX Field Service Management
    67 Ratings
    Visit Website
  • Expedience Software
    34 Ratings
    Visit Website
  • PackageX Workflows
    187 Ratings
    Visit Website
  • Titan
    378 Ratings
    Visit Website
  • Zoho Projects
    1,901 Ratings
    Visit Website
  • DeskTime
    954 Ratings
    Visit Website
  • Mortgage Automator
    198 Ratings
    Visit Website

About

Franexis is a multi-tenant operations platform for franchise systems that run on field work. Franchisors get a single pane of glass across every location: network dashboards, KPI and forecast views, versioned royalty rules with automatic accrual and statements, compliance programs (contract repository, document requirements, audits, corrective actions) and brand-standard catalogs and price lists. Each franchisee location gets the tools to run the day: CRM and lead intake (including insurance FNOL capture), quoting with branded PDFs, dispatch board and field service management, work orders with labor timers and checklists, drying logs, inventory and equipment with barcode scanning and custody tracking, invoicing and royalty statements. Field technicians get a mobile app with one-tap job status, timers and photo documentation that works on weak signal. Every franchisee's data is isolated at the database level, with six built-in roles and TOTP MFA.

About

ServiceM8 is a cloud-based field service software for trades and service-based businesses. Built exclusively for Apple hardware, ServiceM8 makes it easy for field service organizations to run their business from anywhere, anytime. It cuts admin time dramatically by offering access to a host of tools, including scheduling, invoicing, credit card processing, communication, online booking, forms, reports, and more.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Not Supported
Android Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Not Supported
Chromebook Not Supported

Audience

Franchisors and multi-location franchise systems that run on field work (property restoration, cleaning, home services), their franchisee locations and field technicians

Audience

Electrical, plumbing, landscaping, IT, cleaning, HVAC, pest control, locksmith, real estate, security, solar, property services and appliance repair industries.

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

No images available

Screenshots and Videos

Pricing

Contact vendor (quote)
Free Version Not Supported
Free Trial Not Supported

Pricing

$29.00/month
Starter - $29/mo
Growing - $79/mo
Premium - $149/mo
Premium Plus - $349/mo
Free Version Supported
Free Trial Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 4.7 / 5
ease 5.0 / 5
features 4.7 / 5
design 4.7 / 5
support 4.7 / 5

Pros & Cons from Real Users

Pros

  • This software provides an all in one management experience. Through it, we are able to schedule work, track progress, get real time updates and information, including messaging and photos. Forms can be created to streamline the process causing us less filing and paper issues for things like safety and maintenance reports. This software has saved us a lot of money and administrative time.
  • With servicem8 you can manage simple or highly complex operations involving invoicing or store data management processes. In terms of field services servicem8 has tools to connect to databases within different clouds, either to manage electronic signatures or online invoicing requiring mobile or routing tools.
  • The fact that the platform is very stable/future proof - due to the fact that it has been designed with iOS in mind! The simplicity of design also shines through, when it demonstrates that a sole trader to the MD of a multi branch business can pick up the APP with basic training and deliver massive efficiency savings - within busy organisations.

Cons

  • I can honestly say I do not have any complainants about this software so far.
  • Within servicem8 we can annotate and prioritize all our work orders depending on which client we want to give more importance at the moment, and that is enough to not give servicem8 a negative review. We liked that the platform integrates so many tools for scheduling processes.
  • The (sometimes) limiting functionality! With this in mind, the clear and transparent reason for ServiceM8’s existence is to remove inefficiency from modern service based businesses. If there is a better way of working, which improves the lot of its core market - they will listen and take all feedback into consideration when developing core product. There are also third party development companies that have and will develop Add-Ons and specific ‘tools’ if and when required.

Training

Documentation Not Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Company Information

TetraCore
United States
franexis.com

Company Information

ServiceM8
Founded: 2009
Australia
www.servicem8.com

Alternatives

BrandWide

BrandWide

Soffront Corporation

Alternatives

BrandWide

BrandWide

Soffront Corporation
HQ Branches

HQ Branches

Redder
Smart Service

Smart Service

My Service Depot

Categories

Categories

Appliance Repair Supported
HVAC Supported
Locksmith Supported
Pest Control Supported
Plumbing Supported
Service Dispatch Supported

Franchise Management Features

Appointment Scheduling Not Supported
Automatic Re-ordering Not Supported
Commission Management Not Supported
Construction Tracker Not Supported
Contract Management & Signature Not Supported
CRM Not Supported
Franchise Intranet Not Supported
Job Scheduling Supported
LMS / Training Not Supported
Marketing Not Supported
Onboarding Not Supported
Online Store Not Supported
Reputation Management Not Supported
Website Manager Not Supported

Field Service Management Features

Billing & Invoicing Supported
Contact Database Supported
Contract Management Supported
Customer Database Supported
Dispatch Management Supported
Electronic Signature Supported
Inventory Management Supported
Mobile Access Supported
Payment Collection in the Field Supported
Quotes / Estimates Supported
Routing Supported
Scheduling Supported
Service History Tracking Supported
Time Clock Supported
Work Order Management Supported

HVAC Features

Billing & Invoicing Supported
Customer Database Supported
Dispatch Management Supported
Inventory Control Not Supported
Job Management Supported
Maintenance Scheduling Supported
Mobile Access Supported
Quotes / Estimates Supported
Routing Supported
Scheduling Supported
Service History Tracking Supported
Technician Management Supported
Work Order Management Supported

Landscape Management Features

Billing & Invoicing Supported
Contract Management Supported
Customer Database Supported
Dispatch Management Supported
Groundskeeping Supported
Inventory Control Not Supported
Irrigation Tracking Not Supported
Job Management Supported
Landscape Design Supported
Mobile Access Supported
Payroll Management Not Supported
Plant Database Not Supported
Quotes / Estimates Supported
Routing Supported
Scheduling & Appointments Supported
Work Order Management Supported

Locksmith Features

Billing & Invoicing Supported
CRM Not Supported
Dispatch Management Supported
GPS Tracking Not Supported
Inventory Management Not Supported
Mobile Access Supported
Payment Processing Supported
Scheduling Supported
Work Order Management Supported

Pest Control Features

Billing & Invoicing Supported
Customer Service History Supported
Dispatch Management Supported
Fleet Management Not Supported
Inventory Control Not Supported
Mobile Access Supported
Pest Activity Tracking Not Supported
Pesticide Usage Tracking Not Supported
Property Layouts Supported
Quotes / Estimates Supported
Scheduling Supported

Plumbing Features

Billing & Invoicing Supported
Customer Database Supported
Dispatch Management Supported
Inventory Control Not Supported
Job Management Supported
Mobile Access Supported
Quotes / Estimates Supported
Routing Not Supported
Scheduling Supported
Service History Tracking Supported
Technician Management Supported
Work Order Management Supported

Service Dispatch Features

Billing & Invoicing Supported
Call Center Management Supported
Contract Management Supported
Customer Database Supported
Inventory Control Not Supported
Job Management Supported
Job Tracking Supported
Mobile Access Supported
Routing Not Supported
Scheduling Supported
Self Service Portal Not Supported
Service History Tracking Supported
Technician Management Supported
Work Order Management Supported

Integrations

Blotout Not Supported
Easyflow Not Supported
Facebook Not Supported
GeoMaps Not Supported
Gmail Not Supported
GoFormz Not Supported
Integry Not Supported
Johnni AI Not Supported
LazyTradie Not Supported
Lyftrondata Not Supported
MYOB Not Supported
Meltano Not Supported
Motileo Not Supported
Nango Not Supported
Quickwork Not Supported
Shift Not Supported
Stripe Not Supported
Workato Not Supported
Xero Not Supported

Integrations

Blotout Supported
Easyflow Supported
Facebook Supported
GeoMaps Supported
Gmail Supported
GoFormz Supported
Integry Supported
Johnni AI Supported
LazyTradie Supported
Lyftrondata Supported
MYOB Supported
Meltano Supported
Motileo Supported
Nango Supported
Quickwork Supported
Shift Supported
Stripe Supported
Workato Supported
Xero Supported
Claim Franexis and update features and information
Claim Franexis and update features and information
Claim ServiceM8 and update features and information
Claim ServiceM8 and update features and information