Formstack vs. SurveySparrow Comparison


Formstack Intellistack	SurveySparrow	+	+
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About With Formstack, automate manual processes, deliver solutions quicker, and go from idea to workflow in minutes and save hours—all with clicks, not code. Combining a visual workflow automation builder with digital forms, document generation, and eSignature solutions, Formstack enables you to quickly create countless solutions to your workday pains and your customers’ digital expectations. Formstack’s Suite includes everything needed to accelerate digital work including: ● Forms: Power data collection with online forms that don’t require any coding to set up. Collect payments, capture leads, administer surveys, and more. ● Documents: Put an end to cut and paste with a document generator that lets teams populate data into beautifully designed documents that can be sent anywhere. ● Sign: Eliminate paperwork with a drag-and-drop eSignature solution that lets operators collect digital signatures for forms and documents on any device.		About Transform organizations into brands by refining experiences with SurveySparrow. The experience management platform helps create not only engaging surveys but assists in closing the feedback loop efficiently. Supporting 70+ languages and dedicated NPS and Customer experience modules help better understand customer loyalty. SurveySparrow enables business organizations to collect feedback via a chat-like interface, gain insights, and make data-driven decisions to improve products, services, and customer experience. Set up automation and manage feedback with the in-built Ticket management tool. Monitor and manage online reviews efficiently with the Reputation management module. Join the bandwagon of 100k+ customers in 149 countries to deliver delightful customer experiences.
Platforms Supported Windows Mac Linux Cloud On-Premises iPhone iPad Android Chromebook		Platforms Supported Windows Mac Linux Cloud On-Premises iPhone iPad Android Chromebook
Audience Businesses and teams of all types and sizes		Audience SMBs and Enterprises
Support Phone Support 24/7 Live Support Online		Support Phone Support 24/7 Live Support Online
API Offers API		API Offers API
Screenshots and Videos View more images or videos		Screenshots and Videos View more images or videos
Pricing $83/month Forms - $83 per month Suite - $250 per month Enterprise - Custom pricing available Free Version Free Trial		Pricing $19.00/month/5,000 responses We also have different custom pricing for our Customer Experience and 360 Feedback plans. We also offer custom pricing for clients based on requirements Free Version Free Trial
Reviews/Ratings Overall 4.7 / 5 ease 5.0 / 5 features 5.0 / 5 design 5.0 / 5 support 4.7 / 5 Read all reviews		Reviews/Ratings Overall 4.7 / 5 ease 4.9 / 5 features 4.7 / 5 design 4.7 / 5 support 4.8 / 5 Read all reviews
Pros & Cons from Real Users Pros Formstack is one of the best online form creator. Highly customisable features. No training or video tutorial is required to use this software beginner can also start using without any problems. For highly secured information it provides security feature called HIPPA application. Very much reliable, flexible and secure software. • No effort in creating business forms. • It can create flexible forms for different categories to implement and share. • Hubspot integrated. • Great addons to boost form power. Formstack has complete customization feature. Lots of themes and templates are available. Easy and quick drag and drop form builder. No login required to fill form. It has wonderful data export and insight reporting. Cons User-friendly software, very easy to use. No complaints till now. • We had an overall positive experience with it. Form stack is full of customization, I liked everything about this tool.		Pros from Real Users Pros Survey Sparrow is a pretty intuitive No-code survey form builder with a strategic insight collector. It supports multiple usages of survey building, especially we are using for marketing research and customer feedback. It was easy and took very little time to develop. You can create or build surveys with zero codings. It doesn't have any complexity. No learning curve required. It creates intuitive surveys to collect thoughts from users. Free trial also available. It requires a simple drag and drop build and customize surveys. It offers a great feature to build as a required survey site. Its templates are very appealing. Drag and drop to build. It also offers centralized data collection to analyze the feedbacks better. SurveySparrow is an all in one solution. This software not just do the surveys but also manage it. Provides various survey forms like feedback forms and classic forms. Customisable features. Very easy to use. 14 days free trial is available. Analysis text and sentiments. #1- Drag and drop survey builder. #2- Best to acknowledge the customer experience and their understandings. #3- Mobile version support and multi-channel data resources. Easy to use Great dashboard for easy management Highly customizable surveys Ready to use survey templates & question lists Online or Offline surveys Lots of integrations It's easy to set up and work with data forms. It has a very clean design and works extremely well and clear.
Training Documentation Webinars Live Online In Person		Training Documentation Webinars Live Online In Person
Company Information Intellistack Founded: 2006 United States www.formstack.com		Company Information SurveySparrow Founded: 2017 United States surveysparrow.com
Alternatives Jotform		Alternatives Sogolytics
EasySend		SurveyLegend
SurveyJS		QuestionPro
Formstack Documents Intellistack		SurveyOL SurveyOL.com
Formstack Sign Intellistack View All		AskNicely View All
Categories Data Collection Forms Automation Online Form Builders Registration Survey		Categories 360 Degree Feedback Chatbot Customer Engagement Customer Experience Customer Feedback Customer Satisfaction Employee Engagement Employee Survey Experience Management Market Research NPS Online Form Builders SMS Survey Survey
Online Form Builders Features Artificial Intelligence Assign Roles / Permissions Collaboration Tools Conversational Forms Data Tables Drag & Drop / No Code Export to PDF HIPAA Compliant Import Existing Forms Mobile Forms Offline Forms Pre-made Templates Quizzes / Questionnaires Reporting / Data Visualization Signup Forms Surveys Survey Features Custom Survey URLs Data Analysis Tools Email Marketing Mobile Survey Offline Response Collection Paper Survey Question Branching Question Library Site Intercept Survey Skip Logic Supports Audio / Images / Video Show More Features Forms Automation Features Approval Process Control Archiving & Retention Collaboration Document Indexing Drag & Drop Full Text Search Remote Document Access Rules-Based Workflow Text Editing Version Control Registration Features Activity Registration Attendance Management Badge Management Calendar Management Class Registration Contact Management Event Registration Form Builder Group Registration Marketing Management Online Registration Onsite Registration Payment Processing Refund Automation Self Check-In Surveys & Feedback		Online Form Builders Features Artificial Intelligence Assign Roles / Permissions Collaboration Tools Conversational Forms Data Tables Drag & Drop / No Code Export to PDF HIPAA Compliant Import Existing Forms Mobile Forms Offline Forms Pre-made Templates Quizzes / Questionnaires Reporting / Data Visualization Signup Forms Surveys Survey Features Custom Survey URLs Data Analysis Tools Email Marketing Mobile Survey Offline Response Collection Paper Survey Question Branching Question Library Site Intercept Survey Skip Logic Supports Audio / Images / Video Show More Features 360 Degree Feedback Features Dashboard Feedback / Surveys Progress Tracking Question Library Rater Selection Self Service Portal Supports External Reviewers Chatbot Features Call to Action Context and Coherence Human Takeover Inline Media / Videos Machine Learning Natural Language Processing Payment Integration Prediction Ready-made Templates Reporting / Analytics Sentiment Analysis Social Media Integration Customer Engagement Features Analytics Churn Management Communication Management Community Management Content Syndication Feedback Collection Gamification Live Chat Video Content Customer Experience Features Action Management Analytics Customer Segmentation Dashboard Feedback Management Knowledge Management Multi-Channel Collection Sentiment Analysis Survey Management Text Analysis Trend Analysis Customer Feedback Features Alerts / Notifications Behavior Analytics Bug Reports Community Feedback Tools Live Chat Negative Feedback Management Net Promoter Score (NPS) Screenshot / Screen Capture Surveys User Testing Tools Video Feedback Visual Feedback Tools Voice of the Customer (VoC) Website Feedback Customer Satisfaction Features 360 Degree Feedback Analytics Call Reporting Complaint Monitoring Feedback Collection Survey Management Employee Engagement Features Benchmarking Cultural Alignment Employee Awards Employee Guides Employee Recognition Feedback Management Goal Management Health & Wellness Programs Performance Management Pulse Surveys Experience Management Features Action Management Analytics Customer Segmentation Dashboard Feedback Management Knowledge Management Multi-Channel Collection Sentiment Analysis Survey Management Text Analysis Trend Analysis Market Research Features Benchmarking Compensation Management Data Management Email / Online Face-to-Face Panel Management Paper-Based Phone-Based Sample Management Statistical Analysis Survey Management SMS Survey Features Alerts / Notifications Analytics / Reporting Audience Targeting Campaign Management Contact Management Customizable Templates Keyword Tracking Mass Texting Message Personalization MMS Scheduled Messaging Survey Builder Template Management
Integrations ActiveCampaign Airtable BambooHR Basecamp Causal Google Analytics Google Calendar Google Drive HubSpot CRM HubSpot Customer Platform KonnectzIT Mailchimp Salesforce Slack Stackreaction Stripe WordPress Wufoo X (Twitter) Xero Show More Integrations View All 224 Integrations		Integrations ActiveCampaign Airtable BambooHR Basecamp Causal Google Analytics Google Calendar Google Drive HubSpot CRM HubSpot Customer Platform KonnectzIT Mailchimp Salesforce Slack Stackreaction Stripe WordPress Wufoo X (Twitter) Xero Show More Integrations View All 80 Integrations
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