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About

Formgong gives a small business three tools in one account: customer reviews, an AI help chat and contact forms. They work on any website, including Shopify, WooCommerce, Wix and WordPress. Reviews: ask every buyer for a review with emails sent in your store's name, show reviews with a widget, carousel, badge and stars in product lists, and send them to Google through a Merchant Center feed. Text, photo, video and voice reviews, import from Judge.me, Yotpo, Loox, Shopify Product Reviews, WooCommerce, Etsy or CSV, moderation and public replies. AI help chat: a chat button that answers visitors only from your own pages, files and facts, links to those pages, and says it does not know instead of guessing. Forms: point any HTML, React or AI-built form at one URL and get submissions in a web inbox, on Telegram and by email, with spam filtering without a captcha, file uploads, Google Sheets, Notion and webhooks. All three are on the free plan, and data is stored

About

iTrafic is a managed AI sales and customer-service agent for ecommerce stores. Connected to store catalogs and, where supported, order data, it answers questions about products, prices, stock, variants, and store policies. It helps shoppers compare and find products, get recommendations, assemble orders, and receive checkout links, with handoff to a person when needed. It can appear as a website chat widget and, depending on plan, operate on WhatsApp Business, Instagram, TikTok, and Facebook Messenger. The iTrafic team configures, tests, and operates the agent; customers review conversations in a dashboard. WooCommerce is verified in production. Medusa supports product search, comparisons, exact-size selection, and live price and stock checks; checkout and returns remain in development. Shopify and other API-based platforms are reviewed individually. It supports ecommerce product discovery, sales, and customer service.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Developers, freelancers, agencies and small businesses with a website form

Audience

Ecommerce stores.

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Supported

API

Offers API Supported

Screenshots and Videos

No images available

Screenshots and Videos

No images available

Pricing

$15/month
Free plan: 1,000 submissions a month. Pro: $15 a month or $144 a year for 25,000 submissions a month.
Free Version Supported
Free Trial Not Supported

Pricing

$99/month
The $99/month Start tier includes web chat and WhatsApp Business, up to 500 conversations per month shared across channels, and one dashboard user. The $249/month Pro tier adds Instagram, TikTok, and Facebook Messenger, unlimited conversations, up to three dashboard users, and a dedicated engineer. Installation and technical operation are included.
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Training

Documentation Not Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Company Information

Formgong
Founded: 2026
formgong.com

Company Information

iTrafic
Peru
itrafic.io/ia-para-ecommerce

Alternatives

Alternatives

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OptiFlow Merchant

OptiFlow Merchant

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StoreChart

StoreChart

Comfortly Ergonomics

Categories

Categories

AI Sales Agents Supported

Integrations

Discord Supported
Facebook Messenger Not Supported
Google Sheets Supported
Instagram Not Supported
Shopify Not Supported
Slack Supported
Telegram Supported
TikTok Not Supported
WhatsApp Not Supported
WooCommerce Not Supported

Integrations

Discord Not Supported
Facebook Messenger Supported
Google Sheets Not Supported
Instagram Supported
Shopify Supported
Slack Not Supported
Telegram Not Supported
TikTok Supported
WhatsApp Supported
WooCommerce Supported
Claim Formgong and update features and information
Claim Formgong and update features and information
Claim iTrafic and update features and information
Claim iTrafic and update features and information