About
Forethought delivers the world’s most advanced AI Agents built to think, act, and get smarter with every interaction. No matter the question, “Where’s my refund?”, “How do I update my plan?” or “Why isn’t this working?” - there’s a purpose-built AI Agent ready to help.
From chat to voice to SMS, every conversation gets a smart, personalized response powered by your policies, tone, and data.
This isn’t just plug-and-play automation. It’s AI with a strategic plan. Forethought helps businesses roll out a multi-agent system across the entire customer experience. With Forethought, your teams can stop piecing together tools and start running a smarter, faster operation. One that delights customers every step of the way.
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About
Helply is the complete AI-native support platform, rebuilt around agents that investigate, resolve, and take action. It replaces the help desk itself, so you don't run an AI add-on on top of another tool.
Helply provides migration from Zendesk, Intercom, Freshdesk, Help Scout, Front and Groove. The platform covers ticketing, a shared inbox, live chat, a knowledge base, reporting and workflows.
AI agents work inside that workspace. They look up the customer in Stripe, Salesforce or HubSpot, act within the permissions you set, and log every action. When a case needs judgment, they hand it to a person with the investigation attached.
Per-seat pricing forces a choice about who gets access. Helply includes unlimited users on every plan and bills only the AI work, in credits.
In support software since 2011. Plans from $49 a month, with a 14-day free trial and no card.
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Audience
Enterprise companies looking for AI Agents designed for every customer moment
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Audience
Customer support teams in search of a tool to automate and scale tier-1 customer support, reduce ticket volume, and improve response efficiency using an AI agent trained on their own data
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Support
Phone Support
Supported
24/7 Live Support
Supported
Online
Supported
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Support
Phone Support
Not Supported
24/7 Live Support
Not Supported
Online
Supported
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API
Offers API
Supported
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API
Offers API
Supported
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Screenshots and Videos |
Screenshots and Videos |
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PricingPlease visit our website to learn more.
Free Version
Not Supported
Free Trial
Supported
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Pricing
$49 per month
Plans from $49 a month. Unlimited users on every plan. AI work is billed in credits by complexity, in monthly blocks from 500 to 32,000 credits. 15% off annual billing. 14-day free trial with 1,000 credits, no card required.
Free Version
Not Supported
Free Trial
Supported
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Reviews/
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Reviews/
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Pros from Real UsersPros
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Training
Documentation
Supported
Webinars
Supported
Live Online
Supported
In Person
Supported
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Training
Documentation
Supported
Webinars
Not Supported
Live Online
Supported
In Person
Not Supported
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Company InformationForethought
Founded: 2018
United States
www.forethought.ai/
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Company InformationHelply
United States
helply.com
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Alternatives |
Alternatives |
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Categories |
Categories |
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Integrations
HubSpot CRM
Supported
Jira
Supported
Salesforce
Supported
Slack
Supported
Confluence
Not Supported
Dialpad Connect
Supported
Freshdesk
Supported
GitHub
Not Supported
Gorgias
Supported
HaloCSM
Supported
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Integrations
HubSpot CRM
Supported
Jira
Supported
Salesforce
Supported
Slack
Supported
Confluence
Supported
Dialpad Connect
Not Supported
Freshdesk
Not Supported
GitHub
Supported
Gorgias
Not Supported
HaloCSM
Not Supported
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