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About

Forethought delivers the world’s most advanced AI Agents built to think, act, and get smarter with every interaction. No matter the question, “Where’s my refund?”, “How do I update my plan?” or “Why isn’t this working?” - there’s a purpose-built AI Agent ready to help. From chat to voice to SMS, every conversation gets a smart, personalized response powered by your policies, tone, and data. This isn’t just plug-and-play automation. It’s AI with a strategic plan. Forethought helps businesses roll out a multi-agent system across the entire customer experience. With Forethought, your teams can stop piecing together tools and start running a smarter, faster operation. One that delights customers every step of the way.

About

Chatbots (web and social media), live chat, and knowledge base, all in one. For brands that are bananas about trustworthy customer service. Brand trust is important. Extra checks and balances are built into Helpfruit so you don't need to worry. No hallucinations and nothing leaked to public GPT models, ever. Backed by ISO27001 certification. Content always aligns with one knowledge base running all chatbots and help pages. Only approved content is published. When customers need support businesses turn to email, ticketing, and call center systems. But the problem remains, customers can’t get the timely answers they need where they want them. Helpfruit is a first-line self-service solution that answers 80% of customer questions on the channels they prefer, social (Instagram, Facebook, and WhatsApp), web chat, and web help pages. Helpfruit gives your customers the answers they need when and where they need them.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Enterprise companies looking for AI Agents designed for every customer moment

Audience

Businesses and sales teams looking for a solution to answer all their customers' questions

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

Please visit our website to learn more.
Free Version
Free Trial

Pricing

$199 per month
Free Version
Free Trial

Reviews/Ratings

Overall 4.0 / 5
ease 4.0 / 5
features 5.0 / 5
design 4.0 / 5
support 5.0 / 5

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

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Pros from Real Users

Pros

  • Overall, Forethought as a company has been very easy to work with & is engaged to ensure our success with the tool and our use case. The product itself has seen multiple enhancements & improvements (Discover,Solve) that have a meaningful impact. It has also been an affordable solution for us over the past few years.

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

Forethought
Founded: 2018
United States
www.forethought.ai/

Company Information

Helpfruit
New Zealand
www.helpfruit.com

Alternatives

Alternatives

Wizr.ai

Wizr.ai

Wizr AI

Categories

Categories

Chatbot Features

Call to Action
Context and Coherence
Human Takeover
Inline Media / Videos
Machine Learning
Natural Language Processing
Payment Integration
Prediction
Ready-made Templates
Reporting / Analytics
Sentiment Analysis
Social Media Integration

Live Chat Features

Canned Responses
Customizable Branding
Geo Targeting
Offline Form
Proactive Chat
Screen Sharing
Third Party Integration
Transfers / Routing
Website Visitor Tracking

Integrations

Salesforce
Slack
Zendesk
Amazon Web Services (AWS)
Dialpad Connect
Dialpad Support
Facebook Messenger
Freshdesk
Gorgias
HaloCRM
HelpDesk
HubSpot CRM
Instagram
Intercom
Jira Service Management
Microsoft Dynamics 365
Microsoft Teams
ServiceNow
Sunshine Conversations
Zammad

Integrations

Salesforce
Slack
Zendesk
Amazon Web Services (AWS)
Dialpad Connect
Dialpad Support
Facebook Messenger
Freshdesk
Gorgias
HaloCRM
HelpDesk
HubSpot CRM
Instagram
Intercom
Jira Service Management
Microsoft Dynamics 365
Microsoft Teams
ServiceNow
Sunshine Conversations
Zammad
Claim Helpfruit and update features and information
Claim Helpfruit and update features and information