Foodiv vs. Kayana WhatsApp Ordering Comparison


Foodiv	Kayana WhatsApp Ordering Kayana for Business	+	+
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About Foodiv is a commission-free online ordering and management platform designed for restaurants as well as hotel dining operations. It helps businesses take full control of their orders by managing delivery, takeaway, dine-in, and in-room dining through their own branded website, mobile app, and QR code menus. The platform is built to make daily operations smoother and more efficient. With features like POS integration, a kitchen display system (KDS), and easy menu management, Foodiv helps teams stay organized and keep everything running in sync. From updating menu items to handling orders in real time, it reduces errors and speeds up service. Foodiv also gives you clear insights into your business with built-in analytics and reporting. You can track performance, understand customer preferences, and make smarter decisions. Overall, it’s a simple yet powerful solution that helps restaurants and hotels improve customer experience, run operations efficiently, and grow their profits wit	About Kayana WhatsApp Ordering (AskKay) is a cloud-based ordering service for restaurants, cafés, takeaways and hospitality operators. It lets customers browse a menu, select items, place delivery, collection, takeaway or dine-in orders, and receive a checkout link in WhatsApp to pay, without installing another ordering app or creating a new account. An AI order taker handles customer messages, helps build the basket, answers menu questions and can suggest add-ons. Businesses can connect the service to Kayana EPOS so menus and prices sync and incoming orders reach the existing point-of-sale workflow. They can configure order types, QR-code entry points and business WhatsApp numbers, while customers receive order updates in chat. The service is designed for operators who want to manage direct orders and customer conversations through WhatsApp alongside their existing in-store service.
Platforms Supported Windows Supported Mac Supported Linux Supported Cloud Supported On-Premises Supported iPhone Supported iPad Supported Android Supported Chromebook Supported	Platforms Supported Windows Not Supported Mac Not Supported Linux Not Supported Cloud Supported On-Premises Not Supported iPhone Not Supported iPad Not Supported Android Not Supported Chromebook Not Supported
Audience Foodiv is designed for restaurants, cafes, cloud kitchens, and food businesses that want to manage online orders, menus, deliveries, and customers easily.	Audience Restaurants, takeaways, cafés and hospitality operators taking delivery, collection and table orders.
Support Phone Support Supported 24/7 Live Support Supported Online Supported	Support Phone Support Supported 24/7 Live Support Supported Online Supported
API Offers API Not Supported	API Offers API Supported
Screenshots and Videos View more images or videos	Screenshots and Videos View more images or videos
Pricing $19/month Foodiv offers flexible pricing based on your restaurant’s needs. Choose a plan that fits your business and get access to easy online ordering, menu management, and delivery features. Free Version Not Supported Free Trial Supported	Pricing 1.25% + £0.10/order No setup fee, monthly subscription or contract. UK debit and credit cards incur a processing fee of 1.25% + £0.10 per paid order; other cards incur 2.75% + £0.20 per order. An optional EPOS pack costs £300 one time. Free Version Not Supported Free Trial Not Supported
Reviews/Ratings Overall 4.9 / 5 ease 4.4 / 5 features 5.0 / 5 design 4.3 / 5 support 5.0 / 5 Read all reviews	Reviews/Ratings Overall 0.0 / 5 ease 0.0 / 5 features 0.0 / 5 design 0.0 / 5 support 0.0 / 5 This software hasn't been reviewed yet. Be the first to provide a review: Review this Software
Pros & Cons from Real Users Pros As the restaurant manager at The Food Box, I liked how Foodiv supported us during our move from GloriaFood. Their team helped us set up our menu, item prices, add-ons, pickup options, delivery settings, and order flow properly. The dashboard is simple to use after setup, and our staff can now manage online orders, menu changes, and customer order details from one place. As the restaurant manager at Maple Street Café, I like that Foodiv gives us a simple way to manage online orders, menu updates, pickup orders, delivery settings, and customer order details from one dashboard. We were previously using GloriaFood, and after our subscription finished, we started using Foodiv. The Foodiv team gave us good service during the switch and helped us set up our menu, prices, order options, and delivery flow properly. Foodiv has been useful for managing our online ordering at Red Chilli Express. As a restaurant manager, I can update item prices, pause unavailable dishes, manage spice-level options, add extra toppings, and control pickup or delivery orders from one dashboard. The order screen is clear, so our staff can quickly understand what needs to be prepared, packed, or sent out for delivery. Foodiv has been helpful for managing our restaurant orders at Naan Stop Kitchen. As a restaurant manager, I can control menu availability, update item prices, manage add-ons, and check pickup or delivery orders from one place. It is especially useful for our type of menu because customers often choose different naan varieties, curries, meal combos, and side items. The order dashboard is easy for staff to follow, which helps us avoid missed details during busy hours. All-in-One Dashboard: Easily updates menus, prices, and delivery settings. Clear Order Screen: Helps staff track and pack orders quickly during busy rushes. Great Support: The customer service team is fast and helpful. Cons The first few days required some adjustment because our team was used to the previous platform. However, Foodiv’s support team guided us whenever we had questions, so the change did not feel difficult. Our staff needed a short time to adjust because we were used to working with GloriaFood before. The dashboard was new for us, but the Foodiv support team helped us understand the setup and daily order process. At first, we had to spend some time arranging our menu properly because many items had spice preferences, add-ons, and combo choices. After the setup was completed, the daily order process became much easier for our team. Some staff members needed a little practice in the beginning to understand how menu changes and order updates work inside the dashboard. After a few days of use, they became comfortable with the system. Learning Curve: Takes a few days for staff to fully understand the setup and workflow.
Training Documentation Supported Webinars Not Supported Live Online Supported In Person Supported	Training Documentation Supported Webinars Not Supported Live Online Supported In Person Not Supported
Company Information Foodiv Founded: 2017 India www.foodiv.com	Company Information Kayana for Business Founded: 2021 United Kingdom kayanaforbusiness.com/uk/products/whatsapp-ordering/
Alternatives Zuppler	Alternatives Kayana Kitchen Display System Kayana for Business
Grub Direct	Grub Direct
PedidoIQ DigiAxix	Kayana Self-Service Kiosk Kayana
FineDine FineDine Menu	Kayana EPOS Kayana for Business
WowMenu Hyve AI Labs FZCO View All	Whatfoodsmenu View All
Categories Menu Supported Online Ordering Supported	Categories Online Ordering Supported
Online Ordering Features Integrated Gift Cards Supported Menu / Product View Supported Mobile Ordering Supported Push Notifications Supported Reporting / Analytics Supported Rewards / Loyalty Program Supported Secure Payment Processing Supported Store Locator Supported White-Label Not Supported Show More Features Menu Features Color-Coding / Upselling Tools Not Supported Digital Signage / Menu Boards Not Supported Kiosk Menus Not Supported Menu Design Tools Not Supported Menu Item Management Supported POS Integration Supported Pre-Made Menu Templates Not Supported Printed/Paper Menus Not Supported QR Code Menus Supported Tablet Menus Supported
Integrations Facebook Supported Google Analytics Supported Google Maps Supported Mercado Pago Supported PayPal Supported PayU Supported PhonePe Supported Porter Supported Quickwork Supported Razorpay Supported Shipday Supported Stripe Supported Uber Eats Supported WhatsApp Not Supported Worldline Supported Show More Integrations View All 14 Integrations	Integrations Facebook Not Supported Google Analytics Not Supported Google Maps Not Supported Mercado Pago Not Supported PayPal Not Supported PayU Not Supported PhonePe Not Supported Porter Not Supported Quickwork Not Supported Razorpay Not Supported Shipday Not Supported Stripe Not Supported Uber Eats Not Supported WhatsApp Supported Worldline Not Supported Show More Integrations View All 1 Integration
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