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About
Flutch is an AI workflow and agent automation platform that lets you create, configure, deploy, and manage custom AI agents across channels like web chat, WhatsApp, Telegram, email, and CRM systems with real-time performance analytics, quality control, and cost transparency so you can automate key business processes with measurable impact. It supports use cases such as lead qualification, meeting booking, customer support, appointment scheduling, and service request intake by configuring agents to follow your rules, integrating with your systems (like Salesforce, HubSpot, Shopify, calendars, and payment tools), and executing tasks without manual intervention. Flutch’s dashboard gives real-time tracking of conversions, costs per goal, conversation logs, and quality metrics, while continuous auditing and testing features help catch regressions, enforce quality standards, and optimize agent behavior via AB experiments and acceptance tests.
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About
Whether you’re looking to outsource customer support and sales operations, implement new CX solutions, or create an automated self-service strategy, Humach is the outsourcing company that will find and customize the right combination of services and solutions for your business. Humach makes it simple and more cost-efficient for businesses to outsource and improve service quality. By combining award-winning live and digital agents with robust contact center technology, we make it easy for you to focus on what’s important: customers and business success. Experienced live agents who thrive on providing exceptional customer service and delighting customers at every touch-point, our people are your people. AI-powered Digital Agents deliver faster, more satisfying experiences by interacting naturally with customers and freeing live agents from costly, repetitive tasks 24/7/365.
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Audience
Businesses and operations teams that want to build, deploy, monitor, and optimize AI agents that automate customer interactions, lead qualification, appointments, and support workflows while tying performance to real business outcomes
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Audience
Companies in need of a solution to manage customer sales & support outsourcing to eliminate customer service stress
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Support
Phone Support
24/7 Live Support
Online
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Support
Phone Support
24/7 Live Support
Online
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API
Offers API
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API
Offers API
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
$49 per month
Free Version
Free Trial
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Pricing
$75 per month
Free Version
Free Trial
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Reviews/
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Reviews/
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Training
Documentation
Webinars
Live Online
In Person
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Training
Documentation
Webinars
Live Online
In Person
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Company InformationFlutch
United States
flutch.ai/
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Company InformationHumach
Founded: 2013
United States
www.humach.com
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Categories |
Categories |
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Call Center Features
Blended Call Center
Call Logging
Call Recording
Call Scripting
Campaign Management
Database
Escalation Management
Inbound Call Center
IVR / Voice Recognition
Manual Dialer
Outbound Call Center
Predictive Dialer
Progressive Dialer
Queue Management
Real-time Chat
Reporting/Analytics
Customer Service Features
Alerts / Escalation
Appointment Management
Call Center Management
Email Management
Knowledge Base
Live Chat
Performance Metrics
Queue Management
Self Service Portal
Social Media Integration
Surveys & Feedback
Virtual Assistant
Workflow Management
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Integrations
Calendly
Facebook Messenger
Google Calendar
HubSpot CRM
Instagram
Microsoft Outlook
Notion
Salesforce
Shopify
Telegram
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Integrations
Calendly
Facebook Messenger
Google Calendar
HubSpot CRM
Instagram
Microsoft Outlook
Notion
Salesforce
Shopify
Telegram
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