Fluentgrid CISFluentgrid
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Related Products
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About
Fluentgrid CIS is a comprehensive, AI-driven, scalable, and adaptable Customer Information System designed to empower modern utilities. It provides a unified platform to manage the entire customer lifecycle, from service connection to billing and beyond. By centralizing critical customer data and automating key processes, Fluentgrid CIS enables electricity, water, gas, and thermal (heating/cooling) utilities to improve operational efficiency, enhance customer satisfaction, and drive revenue growth. A true COTS product, Fluentgrid CIS can be quickly set up to meet the specific needs of any utility around the world. Built-in revenue protection functionality addresses theft/fraud, exception handling, legal case tracking, and energy audits for assured returns. The system also extends to service request management (trouble calls) and web/mobile self-service.
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About
Fluentgrid Integrated Operations Center (IOC) is an operations intelligence solution that provides organization wide situational awareness in integration with various operations and enterprise systems. Fluentgrid IOC solution’s IoT and advanced analytics capabilities help identify and mange incidents with the help of predefined SOPs, besides predicting and preventing events before they occur. A smart city entails uninterrupted flow of utility services through coordinated instrumentation, participative governance through citizen involvement and gaining deeper insights into city data for continuous improvement. Fluentgrid’s City Operations Center (COC) solution, built around Actilligence platform, makes this possible by integrating all the city systems and the smart elements at the centralized command and control center, facilitating real time, collaborative and informed decision making.
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Audience
Corporations seeking a solution to manage customer lifecycles, billing, and revenue protection
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Audience
Cities that want a smart utility management system
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Support
Phone Support
24/7 Live Support
Online
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Support
Phone Support
24/7 Live Support
Online
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API
Offers API
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API
Offers API
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
No information available.
Free Version
Free Trial
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Pricing
No information available.
Free Version
Free Trial
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Reviews/
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Reviews/
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Training
Documentation
Webinars
Live Online
In Person
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Training
Documentation
Webinars
Live Online
In Person
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Company InformationFluentgrid
Founded: 1998
India
fluentgrid.com/fluentgrid-cis/
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Company InformationFluentgrid
Founded: 1998
India
fluentgrid.com/integrated-operations-center/
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Categories |
Categories |
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Utility Billing Features
Account Management
ACH Payment Processing
Billing & Invoicing
Cable
Collections Management
Customer Management
Electricity
Meter Management
Metered Billing
Move In / Move Out
Natural Gas
Non-Metered Billing
Online Payment Processing
Penalty / Cut-Off Processing
Rate Management
Service Call Management
Trash
Water
Work Order Management
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Integrations
DIGIT
Fluentgrid AMI
Fluentgrid Actilligence
Fluentgrid Smart Meter Operations Center (SMOC)
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Integrations
DIGIT
Fluentgrid AMI
Fluentgrid Actilligence
Fluentgrid Smart Meter Operations Center (SMOC)
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