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About

Flowly AI is a cloud-based AI voice receptionist for trades and home service businesses, including plumbing, HVAC, electrical, roofing and garage door companies in British Columbia. It answers incoming calls around the clock, captures caller needs, books service calls, estimates and inspections into the business calendar, and emails a summary after each call. Businesses can forward their existing phone number rather than replace it. The vendor configures the service, writes call scripts based on each business's services, rates and hours, and supports script updates. The Full-Time plan includes emergency dispatch to an on-call technician; the After-Hours plan covers nights, weekends and overflow. Plans are billed monthly, with usage limits and additional-minute charges.

About

Penelope is a secure, natural-sounding AI receptionist built to answer calls instantly, qualify every caller, and book the ones worth a business’s time, 24/7. It is set up around each company’s tone, greetings, call flows, qualification criteria, and booking logic, so every caller receives a consistent experience that reflects the business. Penelope answers on the first ring, asks only the questions the business needs answered, then books a meeting or takes a detailed message. It can check real-time calendar availability, confirm appointments, and avoid double-booking or lost instructions. When a conversation needs a real person, Penelope can transfer the caller directly to the appropriate team member; if no one is available, it records a detailed message, sends it immediately, and tells the caller when to expect a response. Built-in guardrails keep conversations within approved boundaries, so the AI does not improvise, speculate, or provide information the business has not authorized.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Owner-operated and small trades and home service businesses in British Columbia: plumbers, HVAC contractors, electricians, roofers, garage door, restoration companies and locksmiths.

Audience

Professional services firms and small businesses in need of a tool to answer calls, qualify leads, schedule appointments, and escalate important enquiries

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Not Supported

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

No images available

Screenshots and Videos

Pricing

$297 CAD/month
After-Hours: $297/month for up to 600 minutes. Full-Time: $497/month for up to 1,500 minutes. Plans are billed monthly, with no setup fee or annual contract. Usage above the plan allowance is $0.35 per minute. A free two-week pilot is available without a card. The first five founding clients may qualify for Full-Time at $297/month for 12 months.
Free Version Not Supported
Free Trial Supported

Pricing

$64.71 per month
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

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Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Not Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Company Information

Flowly AI
Canada
flowlyai.ca

Company Information

Penelope
United States
callpenelope.ai/

Alternatives

Alternatives

Ringzel

Ringzel

Shipstack

Categories

Categories

Integrations

No info available.

Integrations

No info available.
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