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About

Amazingly intuitive tools to collect, organize and collaborate in UX, Strategy, Design & Development. Intuitive sitemaps for everyone on your team to see workflows at a glance. Helicopter view on the product to get a top-down level approach to each Project. To build out the site structure and flows based on UX analysis. The collaborative tool for whole digital Team. Create, store, manage, share, invite, export, and discuss. To flesh out the part of the information architecture, content is King! To speed up the development process and secure the different approval stages. To increase sales conversion and bring interest to business proposals. Discuss and restructure it on a wall, moving the final result to Flowmapp again. Online tool for creating interactive and visual Sitemaps for website planning and managing web development Projects. Personas building is a great way of exploring the target audience's expectations, concerns, and motivations.

About

UXPressia is a collaborative customer experience platform that allows you to create, export, and share customer journey maps, personas, and impact maps online. Some of the platform’s features include maps and personas with a predefined, easy-to-customize structure (drag and drop sections, such as text, video, embed code, touchpoints, etc.). Multiple-persona journey maps. Design View (journey atlas) to specify relations between mapping initiatives. 120+ free templates for 10+ industries to use as a starting point. Text and audio comments, dot votes, and reactions. Storyboard library and image formatting. Default and custom tooltips. Color themes for journey maps. Team library for touchpoints, images, channels, etc. Link and email sharing. Presentation mode. Branding and high-quality exports (PNG, PDF, CSV, and PPTX). Teams will especially enjoy collaborative options and the possibility to standardize and scale their projects.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Companies seeking a solution offering UX tools for web design

Audience

Customer experience and user experience departments and experts, service design consultants, customer journey mapping facilitators and coaches

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Not Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

$9.00/month
Pro: $9/mo or $92/y Team: $49/mo or $499/y Agency: $199/mo or $2030/y
Free Version Supported
Free Trial Supported

Pricing

$13.30 per month
Free Version Supported
Free Trial Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 5.0 / 5
ease 4.7 / 5
features 4.3 / 5
design 5.0 / 5
support 5.0 / 5

Pros & Cons from Real Users

Pros

  • UXPressia is a very powerful and robust tool. It is used for mapping and designing the customer journey, but also for creating a persona or impact map that connects context.
  • - good performance - good and multiple templates - good usability - quick support - intuitive usage
  • The ability to create maps and reuse them as templates is very helpful, as often I’m in charge of 2-3 journey mapping projects at once. Presentation mode and export formats help to visually explain to the client what’s going on in their audiences’ journeys.

Cons

  • At the moment I have no reservations. It might be worth considering another download format - although that is already technically challenging. If a map could be downloaded as a .docx, with the text stuff nicely structured, that would be great.
  • - no real cons - an integrated Editor or an automated scaling of graphic elements would be perfect
  • There are storyboard illustrations but they don’t work for me. I prefer stock photos.

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Company Information

Flowmapp
Founded: 2017
Serbia
flowmapp.com

Company Information

UXPressia
Founded: 2015
United States
uxpressia.com/

Alternatives

Alternatives

FigJam

FigJam

Figma

Categories

Process Mapping Supported
UX Supported

Categories

UX Features

Animation Not Supported
For Mobile Supported
For Websites Supported
Heatmaps Not Supported
Prototyping Not Supported
Screen Activity Recording Not Supported
Unmoderated Testing Not Supported
Usability Testing Supported
User Journeys Supported
User Research Supported

UX Features

Animation Not Supported
For Mobile Not Supported
For Websites Not Supported
Heatmaps Not Supported
Prototyping Supported
Screen Activity Recording Not Supported
Unmoderated Testing Not Supported
Usability Testing Not Supported
User Journeys Supported
User Research Supported

Customer Experience Features

Action Management Supported
Analytics Not Supported
Customer Segmentation Supported
Dashboard Supported
Feedback Management Not Supported
Knowledge Management Supported
Multi-Channel Collection Not Supported
Sentiment Analysis Not Supported
Survey Management Not Supported
Text Analysis Not Supported
Trend Analysis Not Supported

Customer Journey Mapping Tools Features

Action Management Supported
Attribution Modeling Not Supported
Behavioral Analytics Not Supported
Collaboration Supported
Customer Profiles Supported
Data Import / Export Supported
Predictive Analytics Not Supported
Surveys & Feedback Not Supported
Templates Supported

Customer Success Features

Account Alerts Not Supported
Account Management Not Supported
Communication Management Not Supported
Customer Engagement Not Supported
Customer Lifecycle Management Supported
Health Score Supported
Onboarding Not Supported
Revenue Management Not Supported
Usage Tracking / Analytics Not Supported
Win / Loss Analysis Not Supported

Experience Management Features

Action Management Supported
Analytics Not Supported
Customer Segmentation Supported
Dashboard Supported
Feedback Management Not Supported
Knowledge Management Supported
Multi-Channel Collection Not Supported
Sentiment Analysis Not Supported
Survey Management Not Supported
Text Analysis Not Supported
Trend Analysis Not Supported

Product Analytics Features

Attribution Not Supported
Automatic Data Capture Not Supported
Churn Reporting Not Supported
Customer Feedback Collection Supported
Customer Guidance Not Supported
Customer Journey Analytics Supported
Data Export Not Supported
Data History Retention Not Supported
Data Labeling Not Supported
Product Engagement Scoring Not Supported
Real-Time Data Analysis Not Supported
Touchpoint Analytics Supported
User Segmentation Supported

Integrations

Airtable Not Supported
Canva Not Supported
Figma Not Supported
Google Analytics Not Supported
Mixpanel Not Supported
Slack Not Supported
Superhuman Docs Not Supported

Integrations

Airtable Supported
Canva Supported
Figma Supported
Google Analytics Supported
Mixpanel Supported
Slack Supported
Superhuman Docs Supported
Claim Flowmapp and update features and information
Claim Flowmapp and update features and information
Claim UXPressia and update features and information
Claim UXPressia and update features and information