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About

Founded in 2015, Flipdish is one of the fastest-growing tech companies in Europe. At Flipdish, we provide an all-in-one POS and restaurant management system used by thousands of restaurants and takeaways worldwide. Flipdish also offers customised food ordering apps, websites, self-service kiosks that drive revenue to food businesses. Today, Flipdish is a global business with more than 7,500 customers in 32 countries generating order revenues in excess of €250m. Those customers include some of the leading brands in the industry including Cojean, Subway, Base Pizza and Bombay Pantry.

About

VoiceOrder Solutions is a voice ordering and real-time inventory visibility platform for independent food distributors and Direct Store Delivery (DSD) operators, as well as the restaurant and store accounts they serve. Buyers use a mobile app to order by voice, review each line, and submit orders against distributor-specific guides, SKUs, and prices. Distributors receive digitized, confirmed, numbered, and timestamped orders in formats used by their back office, including email (PDF, Excel, or Word), EDI, API, or QuickBooks. Restaurant users can also track on-hand stock and update counts as orders or deliveries are processed. The service moves repeat order intake from phone calls, voicemails, and emailed lists into a mobile workflow; it is designed to work alongside existing distributor systems rather than replace a full warehouse inventory-control system.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Audience

Hospitality Industry

Audience

Independent food distributors and Direct Store Delivery (DSD) operators, plus the restaurant and store accounts they serve.

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Not Supported

Support

Phone Support Not Supported
24/7 Live Support Supported
Online Supported

API

Offers API Supported

API

Offers API Supported

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Pricing

Distributor pricing is available by quote.
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 4.7 / 5
ease 4.7 / 5
features 4.4 / 5
design 3.9 / 5
support 4.4 / 5

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Pros & Cons from Real Users

Pros

  • Takes the hassle of setting up and maintaining Apps and online ordering Site. They also offer a multitude of marketing packages and alternate ordering platforms for customer convenience.
  • - Low commission - Full control of the site, menu and settings - Ease of use - Good support - Customers details can be easily obtained to contact them
  • Best for customer service.
  • A good platform to order food online. Payment is prompt. A good first step for online orders. Customers who use it seem to like it.
  • Customer service. Easy and fast way for customers to order. Accept all kind of payments. Fare commission.

Cons

  • Sometimes a bit lacking on the maintenance and updating of the Sites. They charge Cash customers the same processing fee as credit on top of the commission from the restaurant partner.
  • - Unable to control specials and promotions - Can’t press ‘ on its way’ - Must do your own promotion - Hard to get customers to move to the FlipDish site from other platforms - Must pay for Apple app. Set up - Account managers can be very helpful or not helpful at all.
  • N/A.
  • High turnover of staff. This makes it hard to build a working relationship.
  • Some discount options that I need for my restaurant but it is not something negative from Flipdish as it is very complicated from my side with specific days and times of the day who need to be changed automatically.

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Training

Documentation Not Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Company Information

Flipdish
Founded: 2015
Ireland
www.flipdish.com

Company Information

VoiceOrder Solutions
Founded: 2008
United States
www.voiceordersolutions.com

Alternatives

App4

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App4 Developments

Alternatives

FoodBam

FoodBam

FoodBAM
BlueCart

BlueCart

BlueCart, Inc.

Categories

Categories

Food Delivery Features

Delivery Tracking Not Supported
Dispatch Management Not Supported
For Restaurants Not Supported
Gift Card Management Not Supported
Menu Management Supported
Online Ordering Supported
Order Management Supported
Routing Not Supported
Sales Trend Analysis Supported
Supports Loyalty Program Supported

Online Ordering Features

Integrated Gift Cards Supported
Menu / Product View Supported
Mobile Ordering Supported
Push Notifications Supported
Reporting / Analytics Supported
Rewards / Loyalty Program Supported
Secure Payment Processing Supported
Store Locator Supported
White-Label Supported

Restaurant Management Features

Billing & Invoicing Supported
Built-in Accounting Supported
Employee Management Supported
Food Costing Not Supported
Inventory Management Not Supported
Kitchen Management Not Supported
Menu Management Not Supported
Payroll Management Not Supported
Point of Sale (POS) Not Supported
Reporting/Analytics Supported
Reservations Management Not Supported
Sales Tracking Not Supported
Table Management Not Supported
Wait List Management Not Supported
Waitstaff Management Not Supported

Restaurant POS Features

Delivery Management Not Supported
Gift Card Management Not Supported
Inventory Management Not Supported
Loyalty Program Supported
Mobile Access Supported
Online Ordering Supported
Order Management Not Supported
Reporting/Analytics Supported
Separate Checks Not Supported
Split Checks Not Supported
Table Management Not Supported
Tips Management Not Supported

Integrations

DAF ERP Supported
Deliverect Supported
French Caisse Supported
GRUBBRR Supported
GoTab POS Supported
Heartland Restaurant Supported
Hosteltáctil Supported
Hubster Supported
ICRtouch Supported
Jinoby Supported
Menusifu Supported
Miss Tipsi Supported
MobileBytes KDS Supported
MyChefTool Supported
Nōwn Supported
Paradise POS Supported
QuickBooks Online Not Supported
Ranger Supported
Tevalis Supported
TouchBistro Supported

Integrations

DAF ERP Not Supported
Deliverect Not Supported
French Caisse Not Supported
GRUBBRR Not Supported
GoTab POS Not Supported
Heartland Restaurant Not Supported
Hosteltáctil Not Supported
Hubster Not Supported
ICRtouch Not Supported
Jinoby Not Supported
Menusifu Not Supported
Miss Tipsi Not Supported
MobileBytes KDS Not Supported
MyChefTool Not Supported
Nōwn Not Supported
Paradise POS Not Supported
QuickBooks Online Supported
Ranger Not Supported
Tevalis Not Supported
TouchBistro Not Supported
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Claim Flipdish and update features and information
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