Ordering Stack

Ordering Stack

3e Software House
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About

Founded in 2015, Flipdish is one of the fastest-growing tech companies in Europe. At Flipdish, we provide an all-in-one POS and restaurant management system used by thousands of restaurants and takeaways worldwide. Flipdish also offers customised food ordering apps, websites, self-service kiosks that drive revenue to food businesses. Today, Flipdish is a global business with more than 7,500 customers in 32 countries generating order revenues in excess of €250m. Those customers include some of the leading brands in the industry including Cojean, Subway, Base Pizza and Bombay Pantry.

About

Ordering Stack is ordering platform for restaurant chains. It supports off-premise and on-premise ordering (delivery, take away, dine-in). Works on mobile, desktop, and kiosk devices. We support integration with food aggregators and local POS systems. Ordering Stack also works perfectly for cloud kitchens.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Hospitality Industry

Audience

Restaurant chains

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Not Supported

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Not Supported

API

Offers API Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 4.7 / 5
ease 4.7 / 5
features 4.4 / 5
design 3.9 / 5
support 4.4 / 5

Reviews/Ratings

Overall 5.0 / 5
ease 5.0 / 5
features 5.0 / 5
design 4.0 / 5
support 4.0 / 5

Pros & Cons from Real Users

Pros

  • Takes the hassle of setting up and maintaining Apps and online ordering Site. They also offer a multitude of marketing packages and alternate ordering platforms for customer convenience.
  • - Low commission - Full control of the site, menu and settings - Ease of use - Good support - Customers details can be easily obtained to contact them
  • Best for customer service.
  • A good platform to order food online. Payment is prompt. A good first step for online orders. Customers who use it seem to like it.
  • Customer service. Easy and fast way for customers to order. Accept all kind of payments. Fare commission.

Cons

  • Sometimes a bit lacking on the maintenance and updating of the Sites. They charge Cash customers the same processing fee as credit on top of the commission from the restaurant partner.
  • - Unable to control specials and promotions - Can’t press ‘ on its way’ - Must do your own promotion - Hard to get customers to move to the FlipDish site from other platforms - Must pay for Apple app. Set up - Account managers can be very helpful or not helpful at all.
  • N/A.
  • High turnover of staff. This makes it hard to build a working relationship.
  • Some discount options that I need for my restaurant but it is not something negative from Flipdish as it is very complicated from my side with specific days and times of the day who need to be changed automatically.

Pros & Cons from Real Users

Pros

  • Very easy to use. Lightspeed and convenient. Smooth experience all the way through. Intuitive interface.

Cons

  • Took us a while to set up, other than that very happy so far.

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Training

Documentation Not Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Company Information

Flipdish
Founded: 2015
Ireland
www.flipdish.com

Company Information

3e Software House
Founded: 2001
Poland
orderingstack.com

Alternatives

App4

App4

App4 Developments

Alternatives

Gofrugal ServeEasy

Gofrugal ServeEasy

GOFRUGAL Technologies
PAR POS

PAR POS

PAR Technology
rpower POS

rpower POS

RPOWER Holdings Inc

Categories

Categories

Food Delivery Features

Delivery Tracking Not Supported
Dispatch Management Not Supported
For Restaurants Not Supported
Gift Card Management Not Supported
Menu Management Supported
Online Ordering Supported
Order Management Supported
Routing Not Supported
Sales Trend Analysis Supported
Supports Loyalty Program Supported

Restaurant Management Features

Billing & Invoicing Supported
Built-in Accounting Supported
Employee Management Supported
Food Costing Not Supported
Inventory Management Not Supported
Kitchen Management Not Supported
Menu Management Not Supported
Payroll Management Not Supported
Point of Sale (POS) Not Supported
Reporting/Analytics Supported
Reservations Management Not Supported
Sales Tracking Not Supported
Table Management Not Supported
Wait List Management Not Supported
Waitstaff Management Not Supported

Restaurant POS Features

Delivery Management Not Supported
Gift Card Management Not Supported
Inventory Management Not Supported
Loyalty Program Supported
Mobile Access Supported
Online Ordering Supported
Order Management Not Supported
Reporting/Analytics Supported
Separate Checks Not Supported
Split Checks Not Supported
Table Management Not Supported
Tips Management Not Supported

Online Ordering Features

Integrated Gift Cards Supported
Menu / Product View Supported
Mobile Ordering Supported
Push Notifications Supported
Reporting / Analytics Supported
Rewards / Loyalty Program Supported
Secure Payment Processing Supported
Store Locator Supported
White-Label Supported

Food Delivery Features

Delivery Tracking Not Supported
Dispatch Management Not Supported
For Restaurants Supported
Gift Card Management Not Supported
Menu Management Supported
Online Ordering Supported
Order Management Supported
Routing Not Supported
Sales Trend Analysis Not Supported
Supports Loyalty Program Not Supported

Restaurant Management Features

Billing & Invoicing Not Supported
Built-in Accounting Not Supported
Employee Management Not Supported
Food Costing Not Supported
Inventory Management Supported
Kitchen Management Supported
Menu Management Supported
Payroll Management Not Supported
Point of Sale (POS) Not Supported
Reporting/Analytics Supported
Reservations Management Not Supported
Sales Tracking Not Supported
Table Management Not Supported
Wait List Management Not Supported
Waitstaff Management Not Supported

Integrations

BestPOS Supported
Cashpad Supported
EdgeServ POS Supported
Foodetective Supported
GoTab POS Supported
Heartland Restaurant Supported
Hubster Supported
Leeroy Supported
NorthStar Supported
Prefectos Supported
Reflection POS Supported
Resto POS Supported
Sinqro Supported
SwypePOS Supported
Symbioz Supported
TCPOS Supported
Ticksy Supported
Tookan Supported
VROMO Supported
Zelty Supported

Integrations

BestPOS Not Supported
Cashpad Not Supported
EdgeServ POS Not Supported
Foodetective Not Supported
GoTab POS Not Supported
Heartland Restaurant Not Supported
Hubster Not Supported
Leeroy Not Supported
NorthStar Not Supported
Prefectos Not Supported
Reflection POS Not Supported
Resto POS Not Supported
Sinqro Not Supported
SwypePOS Not Supported
Symbioz Not Supported
TCPOS Not Supported
Ticksy Not Supported
Tookan Not Supported
VROMO Not Supported
Zelty Not Supported
Claim Flipdish and update features and information
Claim Flipdish and update features and information
Claim Ordering Stack and update features and information
Claim Ordering Stack and update features and information