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About

FlexBooker helps you Easily Accept Online Bookings From Your Website. Your account can be set up in minutes, and right away you can start taking appointments from your clients online, without the back and forth of arranging times in the past. Not only will FlexBooker help you drive business, even while you sleep, but will increase your sales through automated confirmations, reminders and follow-ups via e-mail and text message! FlexBooker also includes powerful reporting and all data can be exported to Excel for analysis. It is highly customizable, including both design, colors, booking form fields. Other powerful features of FlexBooker include the ability to accept payments when your clients book online via credit card, and also membership management, allowing automatic subscription payments and package management.

About

TimeTap is an innovative web-based appointment scheduling software solution for small and medium sized businesses and independent professionals. This versatile platform acts like a shopping cart for services, thereby allowing users to book and manage their own appointments in order to eliminate missed calls and no-shows. TimeTap's mobile app also allows users to schedule client appointments and check daily availability, from anywhere at anytime. Key features include flexible calendars, email and text notifications, customizable reports, private service schedulers, exportable list views, and more.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

FlexBooker is perfect for companies of any size, from self-employed start-ups to enterprise multi-location corporations.

Audience

TimeTap serves independent professionals as well as small and medium-sized businesses looking for a fully customizable and reliable appointment scheduling software solution.

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

$39.00/month
1-4 Employees
$39/mo

5-9 Employees
$59/mo

10+ Employees
$79/mo
Free Version
Free Trial

Pricing

$24.95/month
Professional Plan: 1 Staff & 1 Location at $24.95/mo (for Solo) and 5 Staff & 5 Locations at $39.95/mo (for Team)
Business Plan: 1 Staff & 1 Location at $44.95/mo (for Solo) and 5 Staff & 5 Locations at $74.95/mo (for Team)
Free Version
Free Trial

Reviews/Ratings

Overall 2.7 / 5
ease 3.3 / 5
features 3.7 / 5
design 3.0 / 5
support 2.3 / 5

Reviews/Ratings

Overall 5.0 / 5
ease 4.0 / 5
features 4.0 / 5
design 4.3 / 5
support 4.7 / 5

Pros & Cons from Real Users

Pros

  • None. Other programs on the market provide this exact same service and they manage to do it better, and far more ethically, than Flexbooker. We chose Flexbooker originally because of the ability to schedule very incremental time slots, but now that is a common functionality anywhere.
  • FlexBooker has a ton of features and (for lack of a better word) flexibility. The price is also really reasonable for what you get.
  • FlexBooker makes it a breeze to use your online portal to accept bookings. They save a lot of time and make it way easy for customers to get an appointment.

Cons

  • Flexbooker will charge you their annual fee on a monthly basis, lie to you and tell you that they're "working on" a resolution and a refund, and will then effectively ghost you while continuing to steal your money. There is no way to remove your credit card information from their platform on your own. There is no way to cancel their service on your own. They are unresponsive. Their posted phone number does not work. They will not provide you with a working number to speak to any human people. The only way to contact them is through their online chat or support email. Both of which are answered by the same three people. If you ask for someone else, a different department, the accounting team, a manager, etc. they refuse to provide any other contact information by simply ignoring the request. They are a fraudulent, predatory, scam of a company. We are going to have to go through our credit card company to stop them from stealing our money and hopefully get a refunding of the FIVE YEARS worth of subscription fees they have charged us in the last five months, even though our annual subscription was already paid. Absolutely, 100% DO NOT USE THEM.
  • FlexBooker is plagued with numerous technical issues and a support team that seems stretched very thin (it appears to be comprised of just 2-3 people) and hardly ever follows up with tickets.
  • Sometimes customers call because they want to verify that the appointment time was saved properly through the software. Which means double the calls.

Pros & Cons from Real Users

Pros

  • TimeTap has offered us an excellent alternative in commitment accuracy and occupations. It also has an internal format for creating work schedules and daily chronologies where we can specify group activities. It has also streamlined the management of commitments to the board for meetings or important activities by creating a private schedule.
  • TimeTap as a program has given us an extra tool to specify and not miss all the tasks that our company has without leaving any of them aside. It has the option to create a program schedule of activities and various commitments that an organization needs to meet in real time and can be shared with any device that has the program.
  • TimeTap is a tool that offers a permanent contact with a company's customers, through notifications via messages and calls that are previously determined, that can be customized by means of a set schedule and that communicates with those customers to be always present for their needs.

Cons

  • We believe that the application should improve its schedule creation section for employees, since it does not have options to create itineraries of activities for employees or specific work areas. It works in a general way, and for companies that have different areas with different tasks from each other, we do not find the application sufficiently convenient.
  • As a flaw we find that the application does not offer options for gestures and staff planning in a specific way that stems from the directive; The details of itineraries expressed in the schedules that are programmed are in general matter. Therefore, it is not possible to manage a personalized planning to a specific department or employee.
  • It is an application that provides access tools to shared customer databases of different companies with information about them. However, sometimes the data provided are not enough for an optimal reception of the message due to lack of contact information such as email or phone number.

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

FlexBooker
Founded: 2013
United States
www.flexbooker.com

Company Information

TimeTap
Founded: 2006
United States
www.timetap.com

Alternatives

Alternatives

Sign In Scheduling

Sign In Scheduling

Sign In Solutions
Acuity Scheduling

Acuity Scheduling

Squarespace
Acuity Scheduling

Acuity Scheduling

Squarespace

Categories

Categories

Appointment Scheduling Features

Appointment Reminders
Automated Scheduling
Calendar Sync
Client Database
Group Scheduling
Mobile Access
Multi-Location
Online Booking
Online Payments
Recurring Appointments
Room Booking Management

Massage Therapy Features

Appointment Management
Billing & Invoicing
Client Management
Email Marketing
Employee Management
Gift Card Management
Multi-Location
Point of Sale (POS)
Practice Management
SOAP Notes

Membership Management Features

Application Management
Automatic Renewals
Committee Management
Dues Management
Email Marketing
Event Management
Member Directory
Member Portal
Member Types
Membership Database
Nonprofit Membership
Payment Processing
Website Management

Salon Features

Appointment Management
Booth Rental
Client Profiles
Employee Management
Inventory Management
Loyalty Program
Multi-Location
Payroll Management
Point of Sale (POS)
Recurring Appointments

Spa Features

Appointment Management
Client Management
Employee Management
Inventory Management
Loyalty Program
Membership Management
Online Booking
Payroll & Commission
Point of Sale (POS)

Appointment Scheduling Features

Appointment Reminders
Automated Scheduling
Calendar Sync
Client Database
Group Scheduling
Mobile Access
Multi-Location
Online Booking
Online Payments
Recurring Appointments
Room Booking Management

Appointment Reminder Features

Appointment Scheduling
Calendar Management
Call Reminders
Email Reminders
Online Booking
Payment Reminders
Recurring Appointments
Rescheduling
SMS Messaging
Two-Way Messaging

Medical Scheduling Features

Appointment Management
Billing & Invoicing
Drag & Drop
Facility Scheduling
Multi-Location
No-Show Tracking
On Call Scheduling
Patient Records
Patient Scheduling
Physician Management
Recurring Appointments
Self Service Portal
Staff Scheduling

Scheduling Features

Alerts/Notifications
Appointment Scheduling
Automated Scheduling
Calendar Management
Class Scheduling
Employee Scheduling
Facility Scheduling
Group Scheduling
Interview Scheduling
Meeting Room Booking
Multi-Location
Online Scheduling
Payment Processing
Real-time Scheduling
Reservations
Resource Scheduling
Room Booking Management

Integrations

Google Calendar
Microsoft Outlook
Stripe
AnswerFirst
Braintree
Gmail
GoTo Meeting
Google Analytics
Mailchimp
Microsoft 365
Microsoft Excel
NonProfitEasy
PayPal
Salesforce
SignUpGenius
iCalendar

Integrations

Google Calendar
Microsoft Outlook
Stripe
AnswerFirst
Braintree
Gmail
GoTo Meeting
Google Analytics
Mailchimp
Microsoft 365
Microsoft Excel
NonProfitEasy
PayPal
Salesforce
SignUpGenius
iCalendar
Claim FlexBooker and update features and information
Claim FlexBooker and update features and information
Claim TimeTap and update features and information
Claim TimeTap and update features and information