FlexBooker vs. Mindbody Comparison


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About FlexBooker helps you Easily Accept Online Bookings From Your Website. Your account can be set up in minutes, and right away you can start taking appointments from your clients online, without the back and forth of arranging times in the past. Not only will FlexBooker help you drive business, even while you sleep, but will increase your sales through automated confirmations, reminders and follow-ups via e-mail and text message! FlexBooker also includes powerful reporting and all data can be exported to Excel for analysis. It is highly customizable, including both design, colors, booking form fields. Other powerful features of FlexBooker include the ability to accept payments when your clients book online via credit card, and also membership management, allowing automatic subscription payments and package management.	About Mindbody is a comprehensive software platform designed to help businesses in the fitness, wellness, and beauty industries streamline their operations. The platform offers tools for scheduling, point-of-sale management, marketing automation, and client engagement, making it easier for businesses to manage appointments, memberships, and payments. Mindbody also provides an app for users to discover local services, book appointments, and manage their wellness experiences. With scalable solutions and robust analytics, Mindbody helps businesses grow while enhancing customer satisfaction and engagement.
Platforms Supported Windows Mac Linux Cloud On-Premises iPhone iPad Android Chromebook	Platforms Supported Windows Mac Linux Cloud On-Premises iPhone iPad Android Chromebook
Audience FlexBooker is perfect for companies of any size, from self-employed start-ups to enterprise multi-location corporations.	Audience Mindbody is designed for business owners in the fitness, wellness, and beauty sectors looking for a comprehensive platform to manage appointments, payments, and client engagement while enhancing operational efficiency
Support Phone Support 24/7 Live Support Online	Support Phone Support 24/7 Live Support Online
API Offers API	API Offers API
Screenshots and Videos View more images or videos	Screenshots and Videos View more images or videos
Pricing $39.00/month 1-4 Employees $39/mo 5-9 Employees $59/mo 10+ Employees $79/mo Free Version Free Trial	Pricing $79/month Free Version Free Trial
Reviews/Ratings Overall 2.7 / 5 ease 3.3 / 5 features 3.7 / 5 design 3.0 / 5 support 2.3 / 5 Read all reviews	Reviews/Ratings Overall 3.4 / 5 ease 3.4 / 5 features 3.4 / 5 design 3.0 / 5 support 3.0 / 5 Read all reviews
Pros & Cons from Real Users Pros None. Other programs on the market provide this exact same service and they manage to do it better, and far more ethically, than Flexbooker. We chose Flexbooker originally because of the ability to schedule very incremental time slots, but now that is a common functionality anywhere. FlexBooker has a ton of features and (for lack of a better word) flexibility. The price is also really reasonable for what you get. FlexBooker makes it a breeze to use your online portal to accept bookings. They save a lot of time and make it way easy for customers to get an appointment. Cons Flexbooker will charge you their annual fee on a monthly basis, lie to you and tell you that they're "working on" a resolution and a refund, and will then effectively ghost you while continuing to steal your money. There is no way to remove your credit card information from their platform on your own. There is no way to cancel their service on your own. They are unresponsive. Their posted phone number does not work. They will not provide you with a working number to speak to any human people. The only way to contact them is through their online chat or support email. Both of which are answered by the same three people. If you ask for someone else, a different department, the accounting team, a manager, etc. they refuse to provide any other contact information by simply ignoring the request. They are a fraudulent, predatory, scam of a company. We are going to have to go through our credit card company to stop them from stealing our money and hopefully get a refunding of the FIVE YEARS worth of subscription fees they have charged us in the last five months, even though our annual subscription was already paid. Absolutely, 100% DO NOT USE THEM. FlexBooker is plagued with numerous technical issues and a support team that seems stretched very thin (it appears to be comprised of just 2-3 people) and hardly ever follows up with tickets. Sometimes customers call because they want to verify that the appointment time was saved properly through the software. Which means double the calls.	Pros & Cons from Real Users Pros Mindbody has some really great features. You can track attendance, connect to external apps for booking, track revenue, link to emails, marketing and other campaigns. These are all great features. Setting pricing is seamless and allowing for clients to book in and sign up for memberships using that pricing is also seamless. I wish the app had way more features. Most functions are only accessible through a desktop computer, which is fairly impractical. Can be used for daily business in the fitness industry. Available in both desktop web and app so that we can have multiple admin accesses. MINDBODY is a business management software. Online scheduling and booking options are available. Advanced reporting system. Track our sales and progress. Easily accessible. Easy to navigate and understand. Amazing customer support. Seamless to take payments and schedule employees. Pretty well integration. Such a waste of software resources. It's very outdated and is hard to use and set up no matter your business. Cons Because the system is built for so many styles of fitness businesses it offers too many options. The system can be heavy for a small fitness studio. It would be better if the system came pre setup with ideal functionality for your studio. I wish the app was more similar to the desktop site, and had more features. Not easy to reset password, can have bugs at times. Pretty good software. Easy to setup. No dislikes till now. I dislike this software because it's so cookie cutter.
Training Documentation Webinars Live Online In Person	Training Documentation Webinars Live Online In Person
Company Information FlexBooker Founded: 2013 United States www.flexbooker.com	Company Information Mindbody Founded: 2000 United States www.mindbodyonline.com
Alternatives Booker	Alternatives AestheticsPro
BookSteam	Compete Club Management Jonas Fitness, Inc.
SimplyBook.me	ShapeNet
Acuity Scheduling Squarespace	Wellyx
Mindbody View All	WellnessLiving WellnessLiving Systems View All
Categories Appointment Scheduling Massage Therapy Membership Management Patient Scheduling Salon Spa	Categories Appointment Scheduling Business Management Club Management Dance Studio Fitness Gym Management Martial Arts Massage Therapy Membership Management Personal Trainer Pilates Studio Reservations Retreat Management Salon Scheduling Spa Yoga Studio
Appointment Scheduling Features Appointment Reminders Automated Scheduling Calendar Sync Client Database Group Scheduling Mobile Access Multi-Location Online Booking Online Payments Recurring Appointments Room Booking Management Massage Therapy Features Appointment Management Billing & Invoicing Client Management Email Marketing Employee Management Gift Card Management Multi-Location Point of Sale (POS) Practice Management SOAP Notes Membership Management Features Application Management Automatic Renewals Committee Management Dues Management Email Marketing Event Management Member Directory Member Portal Member Types Membership Database Nonprofit Membership Payment Processing Website Management Salon Features Appointment Management Booth Rental Client Profiles Employee Management Inventory Management Loyalty Program Multi-Location Payroll Management Point of Sale (POS) Recurring Appointments Spa Features Appointment Management Client Management Employee Management Inventory Management Loyalty Program Membership Management Online Booking Payroll & Commission Point of Sale (POS)	Appointment Scheduling Features Appointment Reminders Automated Scheduling Calendar Sync Client Database Group Scheduling Mobile Access Multi-Location Online Booking Online Payments Recurring Appointments Room Booking Management Massage Therapy Features Appointment Management Billing & Invoicing Client Management Email Marketing Employee Management Gift Card Management Multi-Location Point of Sale (POS) Practice Management SOAP Notes Membership Management Features Application Management Automatic Renewals Committee Management Dues Management Email Marketing Event Management Member Directory Member Portal Member Types Membership Database Nonprofit Membership Payment Processing Website Management Salon Features Appointment Management Booth Rental Client Profiles Employee Management Inventory Management Loyalty Program Multi-Location Payroll Management Point of Sale (POS) Recurring Appointments Spa Features Appointment Management Client Management Employee Management Inventory Management Loyalty Program Membership Management Online Booking Payroll & Commission Point of Sale (POS) Show More Features Business Management Features Billing & Invoicing CRM Employee Management Financial Management Inventory Management Marketing Management Order Management Point of Sale (POS) Project Management Purchasing Scheduling Time & Expense Tracking Training Management Vendor Management Club Management Features Attendance Tracking Billing & Invoicing Check-In Manager Contract Management Employee Management Event Management Inventory Management Marketing Management Member Portal Membership Management Payment Processing Point of Sale (POS) Dance Studio Features Attendance Management Billing & Invoicing Class Management Competition Management Instructor Management Inventory Management Online Payments Online Registration Point of Sale (POS) Recital Management Scheduling Student Management Fitness Features Attendance Tracking Billing & Invoicing Check-In Manager Class Management Contract Management Employee Management Event Management Inventory Management Marketing Management Membership Management Point of Sale (POS) Reservations Management Martial Arts Features Attendance Management Class Management Event Management Online Registration Rank Management Scheduling Student Management Personal Trainer Features Appointment Scheduling Assessments Attendance Tracking Billing & Invoicing Certification Tracking Client Management Commission Management eCommerce Exercise Library Fitness Assessments Fitness Plan Nutrition Program Online Store Payment Processing Wellness Plans Pilates Studio Features Attendance Tracking Capacity Management Class Scheduling Marketing Management Member Management Online Payments Point of Sale (POS) Staff Management Reservations Features Activities Booking Booking Notes CRM Customer Support Group Reservations Guest Management Payment Processing Promotions Management Rate Management Room Booking Management Third Party Booking Scheduling Features Alerts/Notifications Appointment Scheduling Automated Scheduling Calendar Management Class Scheduling Employee Scheduling Facility Scheduling Group Scheduling Interview Scheduling Meeting Room Booking Multi-Location Online Scheduling Payment Processing Real-time Scheduling Reservations Resource Scheduling Room Booking Management Yoga Studio Features Class Scheduling Facility Scheduling Inventory Management Member Management Online Payments Staff Management
Integrations Google Analytics Google Calendar Mailchimp Birdeye Cohesion Easyflow Edge Exercise.com GoTo Meeting KonnectzIT Motileo Oncord Qebot Revi Stripe Stripe Connect SurgePoint Traction Rec Workers by Delos fileAI Show More Integrations View All 10 Integrations	Integrations Google Analytics Google Calendar Mailchimp Birdeye Cohesion Easyflow Edge Exercise.com GoTo Meeting KonnectzIT Motileo Oncord Qebot Revi Stripe Stripe Connect SurgePoint Traction Rec Workers by Delos fileAI Show More Integrations View All 51 Integrations
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