vInteract

vInteract

Voxai Solutions
+
+

Related Products

  • QuantaStor
    6 Ratings
    Visit Website
  • PeerGFS
    28 Ratings
    Visit Website
  • Google Cloud Platform
    61,066 Ratings
    Visit Website
  • RaimaDB
    12 Ratings
    Visit Website
  • Google Cloud SQL
    554 Ratings
    Visit Website
  • DbVisualizer
    593 Ratings
    Visit Website
  • IONOS Cloud Object Storage
    45,199 Ratings
    Visit Website
  • Overmonitor
    8 Ratings
    Visit Website
  • JS7 JobScheduler
    1 Rating
    Visit Website
  • ScalaHosting
    2,386 Ratings
    Visit Website

About

FlashGrid's software solutions are designed to enhance the reliability and performance of mission-critical Oracle databases across various cloud platforms, including AWS, Azure, and Google Cloud. By enabling active-active clustering with Oracle Real Application Clusters (RAC), FlashGrid ensures a 99.999% uptime Service Level Agreement (SLA), effectively minimizing business disruptions caused by database outages. Their architecture supports multi-availability zone deployments, safeguarding against data center failures and local disasters. FlashGrid's Cloud Area Network software facilitates high-speed overlay networks with advanced high availability and performance management capabilities, while their Storage Fabric software transforms cloud storage into shared disks accessible by all nodes in a cluster. The FlashGrid Read-Local technology reduces storage network overhead by serving read operations from locally attached disks, thereby enhancing performance.

About

vInteract Cloud is a cloud-based Genesys Engage contact center solution built for companies who want a safe and secure cloud solution that is reliable (99.99%) and scales with your business. vInteract is fully customizable and managed in AWS and Azure secure tier 3 data centers. Voxai provides this robust cloud solution to businesses of all sizes as an open, scalable platform that delivers routing efficiencies via the sophisticated Genesys Engage routing engine. vInteract fulfills the requirements of the most complex enterprise contact centers with full omnichannel routing (agent, skills and predictive), advanced self-service, multimedia, analytics, workforce management and much more. Cloud components are deployed in an active/active configuration leveraging availability zones to ensure the highest service availability. Benefitting from AWS or Azure, our data centers are certified for SSAE-16, PCI, HIPAA, FEDRAMP, SOC and many other regulations.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Database administrators in search of a solution to improve the high availability and performance of Oracle databases across cloud platforms

Audience

Companies and businesses searching for a cloud-based engage contact center solution

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Supported

Company Information

FlashGrid
Founded: 2015
United States
www.flashgrid.io

Company Information

Voxai Solutions
Founded: 2005
United States
www.voxai.com/#!/page/vinteract/5c6eb21a93093476257d8a14

Alternatives

Alternatives

InteractionSync

InteractionSync

TTEC Digital
JustGoCloud

JustGoCloud

GoAutoDial
GridGain

GridGain

GridGain Systems
PureSocial

PureSocial

Sixbell

Categories

Database Supported

Categories

Call Center Supported

Integrations

AWS Marketplace Supported
Amazon Web Services (AWS) Supported
Google Cloud Platform Supported
Microsoft Azure Supported
Oracle Database Supported

Integrations

AWS Marketplace Not Supported
Amazon Web Services (AWS) Not Supported
Google Cloud Platform Not Supported
Microsoft Azure Not Supported
Oracle Database Not Supported
Claim FlashGrid and update features and information
Claim FlashGrid and update features and information
Claim vInteract and update features and information
Claim vInteract and update features and information