vInteractVoxai Solutions
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Related Products
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About
FlashGrid's software solutions are designed to enhance the reliability and performance of mission-critical Oracle databases across various cloud platforms, including AWS, Azure, and Google Cloud. By enabling active-active clustering with Oracle Real Application Clusters (RAC), FlashGrid ensures a 99.999% uptime Service Level Agreement (SLA), effectively minimizing business disruptions caused by database outages. Their architecture supports multi-availability zone deployments, safeguarding against data center failures and local disasters. FlashGrid's Cloud Area Network software facilitates high-speed overlay networks with advanced high availability and performance management capabilities, while their Storage Fabric software transforms cloud storage into shared disks accessible by all nodes in a cluster. The FlashGrid Read-Local technology reduces storage network overhead by serving read operations from locally attached disks, thereby enhancing performance.
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About
vInteract Cloud is a cloud-based Genesys Engage contact center solution built for companies who want a safe and secure cloud solution that is reliable (99.99%) and scales with your business. vInteract is fully customizable and managed in AWS and Azure secure tier 3 data centers. Voxai provides this robust cloud solution to businesses of all sizes as an open, scalable platform that delivers routing efficiencies via the sophisticated Genesys Engage routing engine. vInteract fulfills the requirements of the most complex enterprise contact centers with full omnichannel routing (agent, skills and predictive), advanced self-service, multimedia, analytics, workforce management and much more. Cloud components are deployed in an active/active configuration leveraging availability zones to ensure the highest service availability. Benefitting from AWS or Azure, our data centers are certified for SSAE-16, PCI, HIPAA, FEDRAMP, SOC and many other regulations.
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Audience
Database administrators in search of a solution to improve the high availability and performance of Oracle databases across cloud platforms
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Audience
Companies and businesses searching for a cloud-based engage contact center solution
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Support
Phone Support
Supported
24/7 Live Support
Supported
Online
Supported
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Support
Phone Support
Supported
24/7 Live Support
Supported
Online
Supported
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API
Offers API
Not Supported
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API
Offers API
Not Supported
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
No information available.
Free Version
Not Supported
Free Trial
Not Supported
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Pricing
No information available.
Free Version
Not Supported
Free Trial
Not Supported
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Reviews/
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Reviews/
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Training
Documentation
Supported
Webinars
Not Supported
Live Online
Supported
In Person
Supported
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Training
Documentation
Supported
Webinars
Not Supported
Live Online
Not Supported
In Person
Supported
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Company InformationFlashGrid
Founded: 2015
United States
www.flashgrid.io
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Company InformationVoxai Solutions
Founded: 2005
United States
www.voxai.com/#!/page/vinteract/5c6eb21a93093476257d8a14
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Categories |
Categories |
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Integrations
AWS Marketplace
Supported
Amazon Web Services (AWS)
Supported
Google Cloud Platform
Supported
Microsoft Azure
Supported
Oracle Database
Supported
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Integrations
AWS Marketplace
Not Supported
Amazon Web Services (AWS)
Not Supported
Google Cloud Platform
Not Supported
Microsoft Azure
Not Supported
Oracle Database
Not Supported
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