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About

Fixitize is an all-in-one repair shop management platform designed to simplify operations, increase efficiency, and eliminate workflow chaos. From tickets and work orders to scheduling, payroll, inventory, and point of sale, Fixitize centralizes every daily task into one intuitive system. Shops can track jobs from intake to completion, manage parts and stock in real time, and streamline customer communication with built-in automation. Flexible workflows adapt to any repair business—whether you service phones, computers, electronics, or multi-location operations. With powerful reporting and smart tools that scale as you grow, Fixitize ensures every team member works faster and more accurately. It’s everything a repair shop needs to run smoothly from day one.

About

RepairDesk is a modern repair shop management software designed to automate operations for single-store, multi-store, franchise, and mail-in repair depot businesses. This highly customizable software serves many industry verticals including cell phone, computer, drone, electronic, watch & jewelry, shoe, small engine repairs, and more. Start using RepairDesk today to effortlessly track repair jobs, manage inventory, order stock, and streamline your repair store operations.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Supported
Mac Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Not Supported
Chromebook Not Supported

Audience

Electronics repair shop owners, device and computer repair businesses, service center managers, technicians, and small to mid-sized repair teams looking for a cloud-based system to manage repair tickets, work orders, inventory, staff schedules, invoicing, and point-of-sale operations.

Audience

Repair Shops

Support

Phone Support Not Supported
24/7 Live Support Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

$49/month
Free Version Not Supported
Free Trial Not Supported

Pricing

$99.00/month/user
Lite +
1 User Account
75 tickets & invoices per month
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 5.0 / 5
ease 5.0 / 5
features 4.0 / 5
design 5.0 / 5
support 5.0 / 5

Reviews/Ratings

Overall 5.0 / 5
ease 5.0 / 5
features 5.0 / 5
design 5.0 / 5
support 5.0 / 5

Pros & Cons from Real Users

Pros

  • Simple and flexible. I can customise ticket forms and fields to match exactly how my business works. Doesn't require any training. Perfect for someone like me who has growing business needs.
  • Fixitize makes it easy to manage repair jobs, spare parts, and customer records in one place. We handle industrial automation equipment, so tracking parts, serial numbers, and repair history is critical. The job workflow is clear, inventory updates correctly, and the system works well for daily operations without being overly complex.

Cons

  • Some third-party apps that I have used with other software are not there, but still sufficient enough at its own.
  • Some advanced automation-specific features like deep PLC asset mapping or highly customized reports are still limited. A few UI areas could be faster when handling large inventories, but nothing that blocks daily work.

Pros & Cons from Real Users

Pros

  • Everything from the easy-to-use interface to the wealth of knowledge that is provided by RepairDesk even without the software subscription they tell you exactly how to make a successful business.

Cons

  • I guess the only downside is well I cant think of one.

Training

Documentation Not Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Company Information

Fixitize
Founded: 2023
Australia
fixitize.com

Company Information

RepairDesk
Founded: 2014
United States
www.repairdesk.co

Alternatives

SmartRepair System

SmartRepair System

Quantumic IT Solutions

Alternatives

BytePhase

BytePhase

BytePhase Technologies Pvt Ltd
CRMJIO

CRMJIO

Ur Heaven Space Pvt Ltd

Categories

Repair Shop Supported

Categories

CRM Supported
Help Desk Supported
HVAC Supported
Point of Sale Supported
Repair Shop Supported

Repair Shop Features

Barcode Support Supported
Billing & Invoicing Supported
CRM Supported
Intake Forms Supported
Inventory Management Supported
Parts Inventory Management Supported
Point of Sale (POS) Supported
Repair Tracking Supported
Work Order Management Supported

Repair Shop Features

Barcode Support Supported
Billing & Invoicing Supported
CRM Supported
Intake Forms Supported
Inventory Management Supported
Parts Inventory Management Supported
Point of Sale (POS) Supported
Repair Tracking Supported
Work Order Management Supported

Appointment Reminder Features

Appointment Scheduling Supported
Calendar Management Supported
Call Reminders Not Supported
Email Reminders Supported
Online Booking Supported
Payment Reminders Supported
Recurring Appointments Supported
Rescheduling Supported
SMS Messaging Supported
Two-Way Messaging Supported

CRM Features

Calendar/Reminder System Supported
Call Logging Not Supported
Document Storage Supported
Email Marketing Supported
Internal Chat Integration Supported
Lead Scoring Supported
Marketing Automation Integration Supported
Mobile Access Supported
Quotes / Proposals Supported
Segmentation Supported
Social Media Integration Supported
Task Management Supported
Territory Management Not Supported

HVAC Features

Billing & Invoicing Supported
Customer Database Supported
Dispatch Management Supported
Inventory Control Supported
Job Management Not Supported
Maintenance Scheduling Supported
Mobile Access Supported
Quotes / Estimates Not Supported
Routing Supported
Scheduling Supported
Service History Tracking Supported
Technician Management Not Supported
Work Order Management Supported

Help Desk Features

Alerts / Escalation Supported
Automated Routing Not Supported
Community Forums Supported
Customizable Branding Supported
Document Storage Not Supported
Email Integration Supported
Incident Management Not Supported
Interaction Tracking Supported
IT Asset Management Supported
Knowledge Base Supported
Known Issue Management Supported
Live Chat Supported
Multi-Channel Communication Not Supported
Multiple Brands / Products Not Supported
Network Monitoring Supported
Real-time Chat Supported
Self Service Portal Supported
Service Level Agreement (SLA) Management Supported
Ticket Management Supported

Jewelry Store Management Features

Appraisal Management Not Supported
Commission Management Supported
Consignments Not Supported
Customer Purchase History Not Supported
Jewelry Design Not Supported
Marketing Management Supported
Multi-Store Management Supported
Pricing Management Supported
Repair Tracking Supported
Supplier Management Supported
Wholesaler Management Supported

Point of Sale Features

Barcode Scanning Supported
Commission Management Supported
Cryptocurrency Support Not Supported
Customer Account Profiles Supported
Discount Management Supported
eCommerce Integration Supported
Electronic Signature Supported
Gift Card Management Supported
Loyalty Program Supported
Multi-Location Supported
Restaurant POS Supported
Retail POS Supported
Returns Management Supported

Integrations

Mailchimp Not Supported
PayPal Not Supported
QuickBooks Online Not Supported
QuickBooks Online Advanced Not Supported
Square Appointments Not Supported
Square POS Not Supported
Square Payments Not Supported
Square for Retail Not Supported
Stripe Not Supported
Twilio Supported
Tyro EFTPOS Not Supported
Xero Not Supported

Integrations

Mailchimp Supported
PayPal Supported
QuickBooks Online Supported
QuickBooks Online Advanced Supported
Square Appointments Supported
Square POS Supported
Square Payments Supported
Square for Retail Supported
Stripe Supported
Twilio Not Supported
Tyro EFTPOS Supported
Xero Supported
Claim Fixitize and update features and information
Claim Fixitize and update features and information
Claim RepairDesk and update features and information
Claim RepairDesk and update features and information