NewWaySERVICEOroLogic Inc.
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Related Products
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About
Fixably is a web-based repair management solution that helps streamline the service workflow to save time and cost with every repair.
The average repair shop technician spends far too much time on administrative tasks, time that can be used to do more repairs and improve your customer's service experience.
We know this because we are service professionals and we built Fixably to automate all non-repair tasks.
What does this mean for you?
- Technician time is used efficiently on actual repair work.
- Reduced manual work that results in fewer errors in repair management.
- Repair shop owners have greater control over the workflow, the business, and cash flow.
- Faster invoicing, to ensure you get paid on time by both customers and OEMs.
- Easier data management for business decisions.
- Most important, great customer service sets you apart from the competition.
Our updated Apple GSX API integration makes it the best platform for Apple Authorized Service Providers.
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About
Easily track service requests received from your customers.
NewWaySERVICE allows you to track and manage your service requests, no matter your business sector. Manage and track all types of requests, including requests for repairs, maintenance, support or information.
Everything is included and there are no hidden fees. NewWaySERVICE already includes all modules and options needed for your service department such as work orders management, customers and equipment, schedule, signature capture, attach documents, notifications, customer portal, preventive maintenance, Google maps, inventory, purchase orders, knowledge base, reporting, data sync, API and a lot more.
No installation nor training required. Just a web browser is all you need to use NewWaySERVICE. You can start using it absolutely free in less than 30 seconds.
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Audience
Repair businesses looking for a SaaS software tool to make repair management far more efficient and easy.
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Audience
Small and medium-sized enterprises that need an easy software to track their service department or repair shop..
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Support
Phone Support
Supported
24/7 Live Support
Not Supported
Online
Supported
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Support
Phone Support
Supported
24/7 Live Support
Supported
Online
Supported
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API
Offers API
Supported
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API
Offers API
Supported
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
No information available.
Free Version
Not Supported
Free Trial
Not Supported
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Pricing
$27/month/user or less
You only have to pay for technicians who need to have work orders assigned to them.
You do not have to pay for dispatchers or administrative staff who access the application. Access to the customer portal is also free for your customers.
Free Version
Not Supported
Free Trial
Supported
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Reviews/
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Reviews/
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Pros & Cons from Real UsersPros
Cons
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Pros & Cons from Real UsersPros
Cons
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Training
Documentation
Supported
Webinars
Supported
Live Online
Supported
In Person
Not Supported
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Training
Documentation
Supported
Webinars
Not Supported
Live Online
Not Supported
In Person
Not Supported
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Company InformationFixably
Founded: 2015
Finland
fixably.com
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Company InformationOroLogic Inc.
Founded: 1996
Canada
www.NewWaySERVICE.com
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Alternatives |
Alternatives |
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Categories |
Categories |
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Work Order Features
Contract Management
Supported
Customer Database
Supported
Dispatch Management
Supported
Inventory Control
Supported
Job Management
Supported
Preventive Maintenance
Supported
Quotes / Estimates
Supported
Recurring Appointments
Not Supported
Routing
Supported
Scheduling
Supported
Task Management
Supported
Order Management Features
Back Order Management
Supported
Catalog Management
Supported
Inventory Management
Supported
Order Entry
Supported
Order Fulfillment
Supported
Order Tracking
Supported
Recurring Orders
Supported
Returns Management
Not Supported
Shipping Management
Supported
Special Order Management
Supported
Point of Sale Features
Barcode Scanning
Supported
Commission Management
Not Supported
Cryptocurrency Support
Not Supported
Customer Account Profiles
Not Supported
Discount Management
Not Supported
eCommerce Integration
Not Supported
Electronic Signature
Supported
Gift Card Management
Not Supported
Loyalty Program
Not Supported
Multi-Location
Supported
Restaurant POS
Not Supported
Retail POS
Supported
Returns Management
Supported
Repair Shop Features
Barcode Support
Supported
Billing & Invoicing
Supported
CRM
Supported
Intake Forms
Supported
Inventory Management
Supported
Parts Inventory Management
Supported
Point of Sale (POS)
Supported
Repair Tracking
Supported
Work Order Management
Supported
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Work Order Features
Contract Management
Not Supported
Customer Database
Supported
Dispatch Management
Supported
Inventory Control
Supported
Job Management
Supported
Preventive Maintenance
Supported
Quotes / Estimates
Not Supported
Recurring Appointments
Supported
Routing
Not Supported
Scheduling
Supported
Task Management
Supported
Customer Service Features
Alerts / Escalation
Supported
Appointment Management
Supported
Call Center Management
Supported
Email Management
Supported
Knowledge Base
Supported
Live Chat
Not Supported
Performance Metrics
Supported
Queue Management
Not Supported
Self Service Portal
Supported
Social Media Integration
Not Supported
Surveys & Feedback
Not Supported
Virtual Assistant
Not Supported
Workflow Management
Not Supported
Field Service Management Features
Billing & Invoicing
Supported
Contact Database
Supported
Contract Management
Supported
Customer Database
Supported
Dispatch Management
Supported
Electronic Signature
Supported
Inventory Management
Supported
Mobile Access
Supported
Payment Collection in the Field
Supported
Quotes / Estimates
Not Supported
Routing
Supported
Scheduling
Supported
Service History Tracking
Supported
Time Clock
Supported
Work Order Management
Supported
Service Desk Features
Change Management
Not Supported
CMDB
Not Supported
Incident Management
Supported
IT Asset Management
Not Supported
Knowledge Base
Supported
Mobile Access
Supported
Procurement Management
Not Supported
Remote Control
Not Supported
Self Service Portal
Supported
SLA Management
Not Supported
Service Dispatch Features
Billing & Invoicing
Supported
Call Center Management
Supported
Contract Management
Supported
Customer Database
Supported
Inventory Control
Supported
Job Management
Supported
Job Tracking
Supported
Mobile Access
Supported
Routing
Not Supported
Scheduling
Supported
Self Service Portal
Supported
Service History Tracking
Supported
Technician Management
Supported
Work Order Management
Supported
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Integrations
QuickBooks Online
Supported
Google Maps
Supported
Moneris
Supported
Slack
Supported
Stripe
Supported
Tyro EFTPOS
Supported
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Integrations
QuickBooks Online
Supported
Google Maps
Not Supported
Moneris
Not Supported
Slack
Not Supported
Stripe
Not Supported
Tyro EFTPOS
Not Supported
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