FitBox

FitBox

fitbox IQ Pty Ltd
Gym Assistant

Gym Assistant

Bio-Logic Inc.
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About

fitbox is an ecosystem of products and services designed to help fitness businesses grow and scale. At the center of the ecosystem is fitbox IQ, our market-leading Gym Management Software. fitbox IQ is offered under an innovative business model where you use the software for free in return for minimum spending in the ecosystem. Customize your fitbox mobile apps with your own hero banner and logo. Enable your members to easily book in for their favorite session. Engage and inform your members without leaving fitbox. fitbox is an Australian-based and owned company with more than 10 years of experience in technology and the business of fitness. Initially developed as an athlete performance management tool for the famed New Zealand All Blacks, fitbox was acquired by Australian-owned Again Faster in October 2019. Seeing the potential for the platform to be developed under a revolutionary new subscription model, fitbox set out to realize the platform as an all-in-one gym management tool.

About

Gym Management Software with No Monthly Fees Gym Assistant is easy to use but powerful gym management software with no monthly fees, designed for gyms that want full control without recurring monthly fees. Ideal for gyms, health clubs, fitness centers, boxing & MMA academies, personal training studios, recreation centers, swim pools, & wellness facilities. Manage member sign-up, attendance, payments, billing, & retail sales with integrated POS. Control door access, track check-ins, & generate detailed membership and revenue reports—all from one integrated system backed by quality US based Support. Streamline daily operations & reduce front desk workload through automation. Optional MemberConnect digital services include an online member portal, SMS messaging, & a mobile app for check-in & door access. Easy to use & quick to learn, Gym Assistant lets staff register new members in minutes. No monthly fees, one-time purchase, no contracts-you own it. Simple, powerful and affordable.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Not Supported
Android Supported
Chromebook Not Supported

Platforms Supported

Windows Supported
Mac Not Supported
Linux Not Supported
Cloud Not Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

A solution offering products and services designed to help fitness businesses grow and scale

Audience

Gyms, fitness centers, athletic clubs, boxing, martial arts, personal training, swim centers, parks and recreation centers, wellness studios, health clubs

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

Free
In return for a commitment to spend $3 per active member (2%-3% of revenue) on products and services from the fitbox Marketplace, fitbox IQ gym management software is free to use.
Free Version Supported
Free Trial Not Supported

Pricing

$780.00/one-time
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 4.8 / 5
ease 4.8 / 5
features 4.6 / 5
design 4.5 / 5
support 4.8 / 5

Pros & Cons from Real Users

Pros

  • Easy to use, Timely updates and upgrades, Great customer service and prompt response time Provides everything we’ve needed in a Club management software for over 19 years.
  • Ease of use, customer support, fob integrated software, costs vs other products on the market, software updates, product improvements.
  • The ease at which everything is integrated: auto-door, all hardware needed, monthly dues processing, reporting is fantastic, ease of set-up and modification to system. CUSTOMER SERVICE IS SUPERIOR.
  • First and foremost is customer service. Though Gym Assistant is a good product on its own. When problems arise who is there to help? Problems are few but when they arise Gym Assistant’s customer service has always solved them quickly and to my satisfaction.
  • Cost effective for small business. Easy to use. Ease to train others how to use. Love the Mobile alerts with the last upgrade.

Cons

  • I would like to see the addition of a class management application, that could track class reservations, attendance and revenue.
  • I can't really say I have any cons. If anything, the software lacks CRM capabilities BUT I cannot complain due to the low cost for the software platform. Majority of the other gym software companies charge exorbitant fees for similar software with CRM capabilities.
  • Nothing. Any glitches I have had are directly related to my lack of tech skills. Quickly addressed by the support team.
  • It would be nice to be able to text members concerning the status of their memberships. Automatically would even be more advantageous. Missed payments, past due accounts, expired credit cards. Reports will provide the info but not the results.
  • While support is always helpful, I find that waiting for someone to get to work in California a bit inconvenient. At times messages pop up on assistant that are errors due to upgrades and nobody tells you about it- makes you wonder if theres a system problem in your business.

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Company Information

fitbox IQ Pty Ltd
Founded: 2022
Australia
fitboxcorp.com

Company Information

Bio-Logic Inc.
Founded: 1989
United States
www.gymassistant.com

Alternatives

Alternatives

Categories

Club Management Supported
Fitness Supported
Gym Management Supported
Personal Trainer Supported

Categories

Club Management Supported
Fitness Supported
Gym Management Supported
Martial Arts Supported

Club Management Features

Attendance Tracking Supported
Billing & Invoicing Supported
Check-In Manager Supported
Contract Management Not Supported
Employee Management Not Supported
Event Management Not Supported
Inventory Management Not Supported
Marketing Management Supported
Member Portal Supported
Membership Management Supported
Payment Processing Supported
Point of Sale (POS) Supported

Fitness Features

Attendance Tracking Supported
Billing & Invoicing Supported
Check-In Manager Supported
Class Management Supported
Contract Management Not Supported
Employee Management Not Supported
Event Management Not Supported
Inventory Management Supported
Marketing Management Supported
Membership Management Supported
Point of Sale (POS) Supported
Reservations Management Not Supported

Gym Management Features

Attendance Tracking Supported
Billing & Invoicing Supported
Calendar Management Supported
Class Scheduling Supported
Client Portal Supported
Email Campaign Management Supported
Employee Scheduling Not Supported
Membership Management Supported
Online Booking Supported
Payment Processing Supported
Waiver Management Supported

Personal Trainer Features

Appointment Scheduling Not Supported
Assessments Not Supported
Attendance Tracking Supported
Billing & Invoicing Supported
Certification Tracking Not Supported
Client Management Supported
Commission Management Not Supported
eCommerce Supported
Exercise Library Not Supported
Fitness Assessments Supported
Fitness Plan Supported
Nutrition Program Supported
Online Store Supported
Payment Processing Supported
Wellness Plans Supported

Club Management Features

Attendance Tracking Supported
Billing & Invoicing Supported
Check-In Manager Supported
Contract Management Supported
Employee Management Supported
Event Management Not Supported
Inventory Management Supported
Marketing Management Not Supported
Member Portal Supported
Membership Management Supported
Payment Processing Supported
Point of Sale (POS) Supported

Fitness Features

Attendance Tracking Supported
Billing & Invoicing Supported
Check-In Manager Supported
Class Management Not Supported
Contract Management Supported
Employee Management Supported
Event Management Not Supported
Inventory Management Supported
Marketing Management Not Supported
Membership Management Supported
Point of Sale (POS) Supported
Reservations Management Not Supported

Gym Management Features

Attendance Tracking Supported
Billing & Invoicing Supported
Calendar Management Not Supported
Class Scheduling Not Supported
Client Portal Supported
Email Campaign Management Supported
Employee Scheduling Not Supported
Membership Management Supported
Online Booking Not Supported
Payment Processing Supported
Waiver Management Supported

Martial Arts Features

Attendance Management Supported
Class Management Not Supported
Event Management Not Supported
Online Registration Not Supported
Rank Management Not Supported
Scheduling Not Supported
Student Management Supported

Membership Management Features

Application Management Not Supported
Automatic Renewals Not Supported
Committee Management Not Supported
Dues Management Supported
Email Marketing Supported
Event Management Not Supported
Member Directory Not Supported
Member Portal Supported
Member Types Supported
Membership Database Supported
Nonprofit Membership Not Supported
Payment Processing Supported
Website Management Not Supported

Parks and Recreation Features

Billing & Invoicing Supported
Check-in / Check-Out Supported
Child Care Not Supported
Contract Management Supported
Employee Management Not Supported
Event Management Not Supported
Facility Management Not Supported
League / Team Management Not Supported
Membership Management Supported
Registration Management Not Supported
Rental Management Not Supported

Integrations

Zapier Supported

Integrations

Zapier Not Supported
Claim FitBox and update features and information
Claim FitBox and update features and information
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Claim Gym Assistant and update features and information