Related Products
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About
Our Natural Language Processing(NLP) APIs provide best-in-class accuracy at an affordable rate and cover all aspects of NLP under a single roof. Save weeks of time training and creating language models. Take advantage of our best-in-class APIs to kickstart your app development. We provide the building blocks to create your own apps effectively like chatbots, sentiment analysis, etc. Text classification on multiple domains and 100+ languages. Perform effective sentiment analysis. We grow when your business does. So we have put together simple pricing that allows you to easily scale your business when it needs to evolve. Perfect for individual developers who are creating apps or building proof of concepts. Head to the Dashboard and get your API Key. Place this in the header of all your API calls. Use our SDK in your preferred language to start coding. Or you can refer to the auto-generated code blocks provided in 18 programming languages.
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About
Tidio is a leading customer service platform that combines live chat, chatbot automation, and AI agents to help businesses deliver fast, effective customer interactions at scale. Recognized for its robust automation capabilities and user-friendly design, Tidio is trusted by over 800,000 of businesses worldwide.
Engage visitors via real-time chat and unify conversations across email, Messenger, Instagram, and more—all from one dashboard.
Track, manage, and resolve issues efficiently with built-in ticketing tools that complement chatbot and live agent workflows.
Use the no-code visual chatbot builder to create custom flow to collect leads, answer FAQs, and automate communication.
Deploy the conversational AI agent, Lyro and resolve up to 64% of customer support queries using natural language understanding.
Easy to deploy and operate—no coding skills required. GDPR-compliant and secure. Proven scalability for eCommerce, SaaS, and service industries. 7-day free trial available.
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Platforms Supported
Windows
Supported
Mac
Supported
Linux
Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Supported
iPad
Supported
Android
Supported
Chromebook
Supported
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Audience
Developers and professionals seeking a solution to build NLP applications
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Audience
SMB to enterprise; from ecommerce, tech, to services
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Support
Phone Support
Not Supported
24/7 Live Support
Supported
Online
Supported
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Support
Phone Support
Not Supported
24/7 Live Support
Supported
Online
Supported
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API
Offers API
Supported
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API
Offers API
Supported
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
$150 per month
Free Version
Supported
Free Trial
Not Supported
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Pricing
$0
Free 7-day trial of all plans. No credit card required.
Free Version
Supported
Free Trial
Supported
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Reviews/
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Reviews/
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Pros & Cons from Real UsersPros
Cons
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Training
Documentation
Supported
Webinars
Not Supported
Live Online
Not Supported
In Person
Supported
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Training
Documentation
Supported
Webinars
Supported
Live Online
Supported
In Person
Not Supported
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Company InformationFirstLanguage
India
www.firstlanguage.in/
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Company InformationTidio
Founded: 2013
United States
www.tidio.com
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Alternatives |
Alternatives |
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Categories |
Categories |
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Chatbot Features
Call to Action
Not Supported
Context and Coherence
Not Supported
Human Takeover
Not Supported
Inline Media / Videos
Not Supported
Machine Learning
Supported
Natural Language Processing
Not Supported
Payment Integration
Not Supported
Prediction
Not Supported
Ready-made Templates
Not Supported
Reporting / Analytics
Not Supported
Sentiment Analysis
Supported
Social Media Integration
Not Supported
Conversational AI Features
Code-free Development
Not Supported
Contextual Guidance
Not Supported
For Developers
Not Supported
Intent Recognition
Not Supported
Multi-Languages
Supported
Omni-Channel
Not Supported
On-Screen Chats
Not Supported
Pre-configured Bot
Not Supported
Reusable Components
Not Supported
Sentiment Analysis
Supported
Speech Recognition
Not Supported
Speech Synthesis
Not Supported
Virtual Assistant
Not Supported
Artificial Intelligence Features
Chatbot
Not Supported
For eCommerce
Not Supported
For Healthcare
Not Supported
For Sales
Not Supported
Image Recognition
Not Supported
Machine Learning
Supported
Multi-Language
Supported
Natural Language Processing
Not Supported
Predictive Analytics
Not Supported
Process/Workflow Automation
Not Supported
Rules-Based Automation
Not Supported
Virtual Personal Assistant (VPA)
Not Supported
Natural Language Processing Features
Co-Reference Resolution
Not Supported
In-Database Text Analytics
Not Supported
Named Entity Recognition
Not Supported
Natural Language Generation (NLG)
Not Supported
Open Source Integrations
Not Supported
Parsing
Not Supported
Part-of-Speech Tagging
Supported
Sentence Segmentation
Not Supported
Stemming/Lemmatization
Not Supported
Tokenization
Not Supported
Speech Recognition Features
Audio Capture
Not Supported
Automatic Form Fill
Not Supported
Automatic Transcription
Not Supported
Call Analysis
Not Supported
Concatenated Speech
Not Supported
Continuous Speech
Not Supported
Customizable Macros
Not Supported
Multi-Languages
Supported
Specialty Vocabularies
Not Supported
Speech-to-Text Analysis
Supported
Variable Frequency
Not Supported
Voice Recognition
Not Supported
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Chatbot Features
Call to Action
Supported
Context and Coherence
Supported
Human Takeover
Supported
Inline Media / Videos
Supported
Machine Learning
Supported
Natural Language Processing
Supported
Payment Integration
Not Supported
Prediction
Supported
Ready-made Templates
Supported
Reporting / Analytics
Supported
Sentiment Analysis
Supported
Social Media Integration
Supported
Conversational AI Features
Code-free Development
Supported
Contextual Guidance
Supported
For Developers
Not Supported
Intent Recognition
Supported
Multi-Languages
Supported
Omni-Channel
Supported
On-Screen Chats
Supported
Pre-configured Bot
Supported
Reusable Components
Supported
Sentiment Analysis
Supported
Speech Recognition
Not Supported
Speech Synthesis
Not Supported
Virtual Assistant
Supported
Live Chat Features
Canned Responses
Supported
Customizable Branding
Supported
Geo Targeting
Supported
Offline Form
Supported
Proactive Chat
Supported
Screen Sharing
Supported
Third Party Integration
Supported
Transfers / Routing
Supported
Website Visitor Tracking
Supported
Customer Satisfaction Features
360 Degree Feedback
Not Supported
Analytics
Supported
Call Reporting
Not Supported
Complaint Monitoring
Supported
Feedback Collection
Supported
Survey Management
Supported
Customer Service Features
Alerts / Escalation
Supported
Appointment Management
Not Supported
Call Center Management
Not Supported
Email Management
Supported
Knowledge Base
Supported
Live Chat
Supported
Performance Metrics
Supported
Queue Management
Supported
Self Service Portal
Supported
Social Media Integration
Supported
Surveys & Feedback
Supported
Virtual Assistant
Supported
Workflow Management
Supported
Help Desk Features
Alerts / Escalation
Supported
Automated Routing
Supported
Community Forums
Not Supported
Customizable Branding
Supported
Document Storage
Not Supported
Email Integration
Supported
Incident Management
Supported
Interaction Tracking
Supported
IT Asset Management
Not Supported
Knowledge Base
Supported
Known Issue Management
Supported
Live Chat
Supported
Multi-Channel Communication
Supported
Multiple Brands / Products
Supported
Network Monitoring
Not Supported
Real-time Chat
Supported
Self Service Portal
Supported
Service Level Agreement (SLA) Management
Supported
Ticket Management
Supported
Issue Tracking Features
Assignment Management
Supported
Dashboard
Supported
Escalation Management
Supported
Issue Auditing
Supported
Issue Scheduling
Supported
Knowledge Base
Supported
Project Management
Not Supported
Recurring Issues
Supported
Scheduling
Supported
Task Management
Supported
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Integrations
Adobe Commerce
Not Supported
Brevo
Not Supported
DentalTap
Not Supported
Facebook Messenger
Not Supported
Google
Supported
Google Tag Manager
Not Supported
Immerss Live Commerce
Not Supported
Insightly
Not Supported
Jimdo
Not Supported
Joomla!
Not Supported
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Integrations
Adobe Commerce
Supported
Brevo
Supported
DentalTap
Supported
Facebook Messenger
Supported
Google
Not Supported
Google Tag Manager
Supported
Immerss Live Commerce
Supported
Insightly
Supported
Jimdo
Supported
Joomla!
Supported
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