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About

First Class Software is swim school software with a retention focus. First Class is specifically designed to streamline the administrative tasks of running a swim school, allowing you to focus on what matters most – teaching your students to swim. With First Class you can easily manage your class schedule and registrations, automate invoicing and billing, track student attendance and progress, and communicate with parents, all in one place. First Class is packed with features designed to help your swim school improve customer retention comprehensive skill tracking, automated communication tools and risk rating. But that’s not all – First Class also includes powerful reporting functionality that provides valuable insights into your business. You can track revenue and expenses, monitor class attendance, and analyse student performance data

About

Pike13 software is built for gyms and fitness studios, music and swim schools, education centers and other businesses that run on a class- or appointment- based model. The software helps business owners and their staff manage schedules and enrollments, billing and payroll, client information and more. The intuitive, mobile-friendly Pike13 interface helps business owners and their staff spend less time struggling with administration and more time with clients. Free mobile apps simplify schedule and client management, as well as streamline the check-in process. Automated, targeted reporting helps business owners measure the health of their business and focus on the information they need to know to make data-driven business decisions. Pike13 customer service un-matched. Each new Pike13 customer is assigned a dedicated onboarding specialist to help guide software setup. The rockstar Pike13 customer care team regularly goes above and beyond to assist with customer questions.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Not Supported
Android Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Audience

Swim schools

Audience

Pike13 software is built for gyms and fitness studios, music and swim schools, education centers and other businesses that run on a class- or appointment- based model.

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Not Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Supported

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version Not Supported
Free Trial Supported

Pricing

$129.00/month
$129/month Business plan $179/month Pro plan custom Enterprise pricing.
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

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Reviews/Ratings

Overall 3.7 / 5
ease 3.7 / 5
features 3.0 / 5
design 3.3 / 5
support 3.7 / 5

Pros & Cons from Real Users

Pros

  • The Pike13 system is a user friendly scheduling system that is relatively painless to install, easily syncs with an existing website, and is intuitive to use for clients and staff. The note system for both internal and external communications is excellent.
  • The user interface is much simpler than UI like mind-body. Pike has a wide range of features and ways to add services and if you encounter any gaps, you can likely create a custom solution with some clever thinking using the existing offerings. Customer support is REALLY good.

Cons

  • Some of the client management and billing is clunky.
  • Not tailored to gyms that work with kids, so managing parent> child accounts sometimes runs into issues, especially in the branded pike13 client app.

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Not Supported

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Not Supported

Company Information

First Class Software
Founded: 2017
Australia
www.firstclassretention.com

Company Information

Pike13
Founded: 2012
United States
www.pike13.com

Alternatives

SwimDesk

SwimDesk

GreeneDesk

Alternatives

SwimBiz

SwimBiz

ThinkSmart Software
Jackrabbit Swim

Jackrabbit Swim

Jackrabbit Technologies

Categories

Swim School Supported

Categories

Fitness Supported
Music School Supported
Pilates Studio Supported
Swim School Supported
Yoga Studio Supported

Swim School Features

Attendance Tracking Supported
Class Scheduling Supported
Event Management Supported
Member Management Supported
Online Payments Supported
Online Registration Supported
Parent Portal Supported
Skills Tracking Not Supported
Staff Management Supported
Team Management Not Supported

Appointment Scheduling Features

Appointment Reminders Supported
Automated Scheduling Supported
Calendar Sync Supported
Client Database Supported
Group Scheduling Supported
Mobile Access Supported
Multi-Location Supported
Online Booking Supported
Online Payments Supported
Recurring Appointments Supported
Room Booking Management Supported

Fitness Features

Attendance Tracking Supported
Billing & Invoicing Supported
Check-In Manager Supported
Class Management Supported
Contract Management Supported
Employee Management Supported
Event Management Supported
Inventory Management Not Supported
Marketing Management Not Supported
Membership Management Supported
Point of Sale (POS) Not Supported
Reservations Management Supported

Music School Features

Attendance Management Supported
Class Management Supported
Online Registration Supported
Practice Log Not Supported
Repertoire Management Not Supported
Scheduling Supported
Student Management Supported

Pilates Studio Features

Attendance Tracking Supported
Capacity Management Supported
Class Scheduling Supported
Marketing Management Not Supported
Member Management Supported
Online Payments Supported
Point of Sale (POS) Not Supported
Staff Management Supported

Yoga Studio Features

Class Scheduling Supported
Facility Scheduling Not Supported
Inventory Management Not Supported
Member Management Supported
Online Payments Supported
Staff Management Supported

Integrations

BrandBot Not Supported
Easyflow Not Supported
Google Calendar Not Supported
LoopSpark Not Supported
Mailchimp Not Supported
Microsoft Outlook Not Supported
PayPal Not Supported
Paysafe Not Supported
Referrizer Not Supported
Smartwaiver Not Supported
Stackreaction Not Supported
TransNational Payments Not Supported
WordPress Not Supported
Wufoo Not Supported
Zapier Not Supported
iCalendar Not Supported

Integrations

BrandBot Supported
Easyflow Supported
Google Calendar Supported
LoopSpark Supported
Mailchimp Supported
Microsoft Outlook Supported
PayPal Supported
Paysafe Supported
Referrizer Supported
Smartwaiver Supported
Stackreaction Supported
TransNational Payments Supported
WordPress Supported
Wufoo Supported
Zapier Supported
iCalendar Supported
Claim First Class Software and update features and information
Claim First Class Software and update features and information
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Claim Pike13 and update features and information