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About

Fireside Federal is a comprehensive constituent relationship management solution explicitly designed for Capitol Hill, offering tools to enhance communication and engagement between elected officials and their constituents. The platform features an automated mailroom with built-in AI that prioritizes emails based on content and urgency, suggesting appropriate response templates to streamline correspondence. It maintains detailed constituent records, including all communications and survey responses, providing a holistic view of each individual's interactions with the office. Fireside Federal also includes a drag-and-drop editor for creating newsletters, press releases, and SMS broadcasts, complemented by audience targeting tools and mobile-ready templates to facilitate effective outreach. The platform monitors members' comments in congressional hearings or on the floor, uploading transcripts within an hour to ensure staff can track and reference statements promptly.

About

Open Point is the only engagement platform designed for all stakeholders, helping organizations move from input to insight to impact. Through its community engagement and stakeholder relationship management products, Open Point enables organizations to capture meaningful participation, manage stakeholder relationships, and maintain a clear, transparent record of engagement. By connecting engagement and stakeholder communication in one platform, Open Point helps organizations deliver community and infrastructure projects with greater confidence, accountability, and trust.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Elected officials wanting a platform to manage their casework and policy tracking operations

Audience

Open Point is trusted by local and state governments, transportation and transit agencies, infrastructure planners, energy and utilities providers, and resources and mining organizations that need a unified platform for stakeholder engagement, relationship management, compliance and project oversight.

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

No images available

Pricing

No information available.
Free Version
Free Trial

Pricing

No information available.
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

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Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

Fireside
Founded: 2001
United States
www.fireside21.com/products/fireside-federal/

Company Information

Open Point
Founded: 2005
Australia
www.openpoint.com

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Categories

Categories

Integrations

Social Point

Integrations

Social Point
Claim Fireside and update features and information
Claim Fireside and update features and information
Claim Open Point and update features and information
Claim Open Point and update features and information