FireHydrant vs. Opsgenie Comparison


FireHydrant	Opsgenie Atlassian	+	+
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About FireHydrant is the only comprehensive incident management platform that allows you to create consistency for the entire incident response lifecycle to focus on fighting fires faster. FireHydrant is the incident management platform for businesses to manage their complex systems. Our solutions allow developers to resolve, learn, and mitigate incidents faster so they can focus on what matters most, keeping business operations running smoothly and the customers their businesses serve, happy. We're focused on building technology that thoughtfully re-engineers incident management and sets a standard for how businesses think about reliability. Our goal is to cut through manual processes and create a simple, intuitive, and best of all, delightful to use platform. Create consistency for the entire incident response lifecycle with FireHydrant, the incident management platform for teams of all sizes. Connecting integrations unlocks even more runbook automation with FireHydrant.	About Stay aware and in control of all Dev and Ops incidents. Notify the right people, reduce response time, and avoid alert fatigue. Opsgenie is a modern incident management platform that ensures critical incidents are never missed, and actions are taken by the right people in the shortest possible time. Opsgenie receives alerts from your monitoring systems and custom applications and categorizes each alert based on importance and timing. On-call schedules ensure the right people are notified through multiple communication channels including voice calls, email, SMS, and push messages on mobile devices. If an alert is not acknowledged, Opsgenie automatically escalates it, ensuring the incident gets the needed attention. Sign up for an instant free trial.
Platforms Supported Windows Not Supported Mac Not Supported Linux Not Supported Cloud Supported On-Premises Not Supported iPhone Not Supported iPad Not Supported Android Not Supported Chromebook Not Supported	Platforms Supported Windows Not Supported Mac Not Supported Linux Not Supported Cloud Supported On-Premises Not Supported iPhone Supported iPad Supported Android Supported Chromebook Not Supported
Audience Businesses in need of an incident management platform to resolve, learn and mitigate incidents faster	Audience DevOps teams searching for a powerful Application Performance Management solution
Support Phone Support Not Supported 24/7 Live Support Not Supported Online Supported	Support Phone Support Supported 24/7 Live Support Supported Online Supported
API Offers API Supported	API Offers API Not Supported
Screenshots and Videos View more images or videos	Screenshots and Videos View more images or videos
Pricing $20 per user Billed annually Free Version Not Supported Free Trial Supported	Pricing $9 per user per month Free Version Supported Free Trial Supported
Reviews/Ratings Overall 0.0 / 5 ease 0.0 / 5 features 0.0 / 5 design 0.0 / 5 support 0.0 / 5 This software hasn't been reviewed yet. Be the first to provide a review: Review this Software	Reviews/Ratings Overall 4.5 / 5 ease 4.8 / 5 features 5.0 / 5 design 4.7 / 5 support 4.8 / 5 Read all reviews
	Pros & Cons from Real Users Pros I found this very useful when people are trying to message me or call me. This is great when I am busy doing other things but I am still kept up-to-date and notified. -It is versatile and has a lot of features, and can be used in many ways. It can be used as a primary resource for alerting across DevOps. -You can keep track of outages, bugs, and incidents to keep the teams in the loop for better productivity. -It can handle multiple team integration and allows for the merging of tasks. 1. Ensures critical issues are resolved before they affect the company. 2. Alerts are centralized in one easy to read location. 3. Low price. -It is packed with features like the ability to rotate quickly, disable, enable makes the coordination on call very simple. -It provides great details of log and incoming call reports. -It has a great Graphical User Interface and is very simple to use. -The whois on-call feature and integration with other apps like Slack comes very handily. Once you have the alert rules in place, you can sleep well at night knowing that you'll get an alarm if anything is wrong. That's a big deal for worry worts like me. Cons I did not find anything bad about it, I really enjoyed this! -The major con or limitation I found in Opsgenie is that it cant be integrated with your smartphone. If they add this feature, the workflow will become better. I cannot think of any cons with this one, but if I had to list something, they could be a little more creative with their logo to make it stand out a little more. -The mobile app is not as good as the website in terms of GUI. -The command given to the admin is very less. It was a little techy for my skill set, but they give me all the help I needed.
Training Documentation Supported Webinars Not Supported Live Online Supported In Person Not Supported	Training Documentation Supported Webinars Supported Live Online Supported In Person Not Supported
Company Information FireHydrant Founded: 2018 United States firehydrant.io	Company Information Atlassian Founded: 2002 Australia www.opsgenie.com
Alternatives Phoenix Incidents	Alternatives PagerDuty
Rootly	24Cevent
StreetWise CADlink Hangar 14 Solutions	AlertOps
GeoSafe	Splunk On-Call Cisco
SenseFoundry SenseTime View All	Site24x7 ManageEngine View All
Categories Incident Management Supported Incident Response Supported IT Alerting Supported Runbook Automation Supported	Categories Application Performance Monitoring (APM) Supported Business Continuity Supported DevOps Supported Incident Management Supported IT Management Supported ITSM Supported Log Management Supported Network Monitoring Supported Website Monitoring Supported
	Incident Management Features Audit Trail Supported Corrective Actions (CAPA) Supported Disaster Recovery Not Supported Incident Reporting Supported IT Incident Management Not Supported OSHA Compliance Not Supported Root-Cause Diagnosis Not Supported Safety Management Not Supported Task Management Not Supported Ticket Management Not Supported Show More Features Application Performance Monitoring (APM) Features Baseline Manager Not Supported Diagnostic Tools Not Supported Full Transaction Diagnostics Not Supported Performance Control Not Supported Resource Management Not Supported Root-Cause Diagnosis Supported Server Performance Supported Trace Individual Transactions Not Supported Business Continuity Features Backup Log Not Supported Backup Scheduling Not Supported Compression Not Supported Continuous Backup Not Supported Encryption Supported Incremental Backup Not Supported Local Server Options Not Supported Multiple System Support Not Supported Remote Server Options Not Supported Secure Data Storage Not Supported Web Access / Restoration Not Supported DevOps Features Approval Workflow Not Supported Dashboard Supported KPIs Supported Policy Management Not Supported Portfolio Management Not Supported Prioritization Supported Release Management Not Supported Timeline Management Not Supported Troubleshooting Reports Not Supported IT Management Features Capacity Monitoring Not Supported Compliance Management Not Supported Event Logs Supported Hardware Inventory Not Supported IT Budgeting Not Supported License Management Not Supported Patch Management Not Supported Remote Access Not Supported Scheduling Not Supported Software Inventory Not Supported User Activity Monitoring Not Supported ITSM Features Asset Tracking Supported Availability Management Not Supported Change Management Not Supported Configuration Management Not Supported Contract/License Management Supported Dashboard Not Supported Incident Management Supported Problem Management Not Supported Project Management Supported Release & Deployment Management Supported Self Service Portal Not Supported Log Management Features Archiving Not Supported Audit Trails Supported Compliance Reporting Not Supported Consolidation Not Supported Data Visualization Not Supported Event Logs Supported Network Logs Not Supported Remediation Supported Syslogs Not Supported Thresholds Not Supported Web Logs Not Supported Network Monitoring Features Bandwidth Monitoring Not Supported Baseline Manager Not Supported Diagnostic Tools Not Supported Internet Usage Monitoring Not Supported IP Address Monitoring Not Supported Real Time Analytics Supported Resource Management Not Supported Server Monitoring Not Supported SLA Monitoring Supported Uptime Monitoring Supported Web Traffic Reporting Not Supported Website Monitoring Features Availability Testing Not Supported Event Logs Not Supported Event-Based Notifications Supported FTP Monitoring Supported Mail Server Monitoring Supported Maintenance Scheduling Not Supported Performance Metrics Not Supported Real Time Monitoring Supported Transaction Monitoring Supported Uptime Reporting Supported
Integrations 5X Supported IsDown Supported Jira Supported Slack Supported Statuspage Supported TierZero Supported Apica Not Supported Auvik Not Supported Blink Not Supported DNS Check Not Supported Edge Delta Not Supported HUMAN Sightline Cyberfraud Defense Not Supported Hyperping Not Supported LOGIQ Not Supported New Relic Not Supported Sizemotion Not Supported StackStorm Not Supported StatusHub Not Supported Statuspal Not Supported configure8 Not Supported Show More Integrations View All 15 Integrations	Integrations 5X Supported IsDown Supported Jira Supported Slack Supported Statuspage Supported TierZero Supported Apica Supported Auvik Supported Blink Supported DNS Check Supported Edge Delta Supported HUMAN Sightline Cyberfraud Defense Supported Hyperping Supported LOGIQ Supported New Relic Supported Sizemotion Supported StackStorm Supported StatusHub Supported Statuspal Supported configure8 Supported Show More Integrations View All 161 Integrations
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