+
+

Related Products

  • Maintenance Care
    296 Ratings
    Visit Website
  • MaintainX
    2,692 Ratings
    Visit Website
  • 6Storage
    145 Ratings
    Visit Website
  • OfficeSpace Software
    189 Ratings
    Visit Website
  • Condo Control
    527 Ratings
    Visit Website
  • Source Defense
    7 Ratings
    Visit Website
  • Buildium
    2,562 Ratings
    Visit Website
  • InterProse ACE
    147 Ratings
    Visit Website
  • Smoobu
    209 Ratings
    Visit Website
  • Certainty Software
    93 Ratings

About

Findable is an AI-powered platform for property management. Our powerful automation tools help your facility manager ensure compliance, reduce risks, lower costs, and create profitable buildings. The value of your property is linked to how you manage your building documentation. Powered by AI, Findable will automatically organize your documents and use the data to support your facility manager with tasks that can increase your property’s value. Findable will give your facility managers the superpowers to make your building compliant, sustainable, and profitable. With Findable, your property manager can easily find information, ensure compliance, migrate risks, optimize operations, lower costs, and help you succeed with your asset management. Getting in control of your documentation will prevent unexpected surprises during inspections and get you ready for a smooth transaction.

About

An AI knowledge management platform created by CX experts with 10+ years of experience in omnichannel customer service. Great customer experience is no longer a differentiator — It’s a must. When every conversation matters – Knowmax ensures seamless customer interactions with guides and self-care assistance across touch points. Empower support advisors and customers with AI backed knowledge management system. Semantic Search helps improve the findability of information, reduces time to access right information and ensures accurate resolution in the first contact. Ensuring harmony in the information going to the customer from assisted and digital Channels, else experience goes for a toss. Empowering your Champions with the right tools which helps them to take the next best action within a few clicks while solving customer’s query.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Supported
Mac Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Facility managers interested in a solution to manage compliance, optimize operations, and lower cost

Audience

Telecom, banking and insurance companies in need of an AI knowledge management platform

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Pricing

No information available.
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 4.0 / 5
ease 4.0 / 5
features 5.0 / 5
design 4.0 / 5
support 5.0 / 5

Pros & Cons from Real Users

Pros

  • AI-guided knowledge management is a standout feature, enabling teams to easily access the most accurate and relevant information across multiple channels, ensuring a consistent and mistake-free customer experience.

Cons

  • While Knowmax offers impressive functionality, the interface can be overwhelming for new users.

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Company Information

Findable
Founded: 2021
Norway
www.findable.ai/

Company Information

Knowmax
Founded: 2017
India
www.knowmax.ai

Alternatives

Alternatives

DataMarket

DataMarket

RightData
fmXpert

fmXpert

Facilities Management Essentials
Shelf

Shelf

Shelf.io
RightAnswers

RightAnswers

Upland Software

Categories

Categories

Customer Experience Features

Action Management Not Supported
Analytics Supported
Customer Segmentation Not Supported
Dashboard Supported
Feedback Management Supported
Knowledge Management Supported
Multi-Channel Collection Supported
Sentiment Analysis Not Supported
Survey Management Not Supported
Text Analysis Not Supported
Trend Analysis Not Supported

Customer Service Features

Alerts / Escalation Not Supported
Appointment Management Not Supported
Call Center Management Supported
Email Management Not Supported
Knowledge Base Supported
Live Chat Supported
Performance Metrics Not Supported
Queue Management Not Supported
Self Service Portal Supported
Social Media Integration Not Supported
Surveys & Feedback Not Supported
Virtual Assistant Supported
Workflow Management Supported

Knowledge Management Features

Artificial Intelligence (AI) Not Supported
Cataloging / Categorization Not Supported
Collaboration Not Supported
Content Management Supported
Decision Tree Supported
Discussion Boards Not Supported
Full Text Search Supported
Knowledge Base Management Supported
Self Service Portal Supported

Integrations

Ameyo by Exotel Not Supported
Freshchat Not Supported
Freshdesk Not Supported
Gemini Enterprise Supported
Genesys Cloud CX Not Supported
Google Chrome Not Supported
Salesforce Not Supported
Zendesk Not Supported

Integrations

Ameyo by Exotel Supported
Freshchat Supported
Freshdesk Supported
Gemini Enterprise Not Supported
Genesys Cloud CX Supported
Google Chrome Supported
Salesforce Supported
Zendesk Supported
Claim Findable and update features and information
Claim Findable and update features and information
Claim Knowmax and update features and information
Claim Knowmax and update features and information