IQServiceQuest Analytics
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Related Products
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About
Finastra is a global fintech and software provider delivering mission-critical solutions for financial institutions across lending, payments, and banking operations. The platform is designed to help banks, lenders, and financial organizations modernize their infrastructure while maintaining high levels of security and reliability. It offers a comprehensive suite of products, including loan servicing, financial messaging, and core banking systems. Finastra’s solutions are built with open APIs, enabling institutions to quickly adapt to changing market demands and integrate new technologies. The company supports over 7,000 financial institutions worldwide, including many of the world’s top banks. Its tools streamline processes such as loan documentation, payment processing, and customer data management. Finastra emphasizes innovation through digital transformation, helping organizations improve efficiency and customer experience.
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About
When customers and members need real help, they call to talk to a live person. IQService is the solution community banks and credit unions use to automate, track, and document customer interactions from the contact center and the branch. IQService is a memory resident toolbar that provides access to each feature within one or two mouse clicks. Our customers tell us this software is super easy to use. While non-intrusive to the calling process, it helps contact center and branch associates quickly get answers to complex customer questions. Want to see a consolidated view of customer balances, services and the overall relationship, NO Clicks. It is right on the toolbar. IQService raises the bar by providing core banking system integration. Maybe you are using Fiserv, Jack Henry, FIS, Finastra, or other core banking systems. IQService integrates with the core banking application and automates the call research process while at the same time documenting every inbound call.
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Audience
Banks, lenders, and financial institutions seeking scalable, secure, and modern software solutions to streamline operations and accelerate digital transformation
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Audience
Call center solution for companies
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Support
Phone Support
24/7 Live Support
Online
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Support
Phone Support
24/7 Live Support
Online
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API
Offers API
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API
Offers API
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Screenshots and VideosNo images available
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Screenshots and Videos |
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Pricing
No information available.
Free Version
Free Trial
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Pricing
No information available.
Free Version
Free Trial
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Reviews/
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Reviews/
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Training
Documentation
Webinars
Live Online
In Person
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Training
Documentation
Webinars
Live Online
In Person
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Company InformationFinastra
Founded: 2017
United Kingdom
finastra.com
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Company InformationQuest Analytics
Founded: 2001
United States
www.quest-analytics.com/iqservice-bank-crm-contact-center
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Categories |
Categories |
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Integrations
FIS Telephone Banking
Finastra Bacsactive-IP
Finastra Essence
Finastra Financial Messaging
Finastra Global PAYplus
Finastra KTP
Finastra Loan IQ
Finastra Originate Mortgagebot
Finastra Payments To Go
Finastra Trade Innovation
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Integrations
FIS Telephone Banking
Finastra Bacsactive-IP
Finastra Essence
Finastra Financial Messaging
Finastra Global PAYplus
Finastra KTP
Finastra Loan IQ
Finastra Originate Mortgagebot
Finastra Payments To Go
Finastra Trade Innovation
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