Fieldmagic ServiceMax

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Fieldmagic:

About

Fieldmagic is modern and easy to use field service and asset management software with a built-in CRM designed to help organizations accelerate and track their sales performance, schedule jobs, capture field data more efficiently, and deliver better customer service.
ServiceMax:

About

Transform your field service organizations with ServiceMax, a leading provider of cloud-based field service solutions. Built on the Salesforce platform, ServiceMax powers a new era of field service experiences. The platform offers end-to-end field service solutions, including workforce optimization, advanced scheduling and dispatch, parts logistics, inventory & depot repair, installed base entitlements, and social collaboration.
Fieldmagic:

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Not Supported
Chromebook Not Supported
ServiceMax:

Platforms Supported

Windows Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported
Fieldmagic:

Audience

Modern field service & asset inspection software with CRM, quoting, scheduling, billing, reporting & offline mobile app. Designed for Fire Safety, HVAC, Electrical, Pest Control, Medical Equipment Maintenance, Construction and Plumbing.
ServiceMax:

Audience

Field service companies
Fieldmagic:

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported
ServiceMax:

Support

Phone Support Not Supported
24/7 Live Support Supported
Online Supported
Fieldmagic:

API

Offers API Supported
ServiceMax:

API

Offers API Supported
Fieldmagic:

Screenshots and Videos

ServiceMax:

Screenshots and Videos

Fieldmagic:

Pricing

$9.00/month/user
Starting at USD$9 per month for technicians and USD$29 per month for office users with CRM functionality included.
Free Version Not Supported
Free Trial Supported
ServiceMax:

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported
Fieldmagic:

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software
ServiceMax:

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software
Fieldmagic:

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported
ServiceMax:

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported
Fieldmagic:

Company Information

Fieldmagic
Founded: 2006
Australia
www.fieldmagic.co
ServiceMax:

Company Information

PTC
Founded: 1985
United States
www.ptc.com/en/products/servicemax
Fieldmagic:

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ServiceMax:

Alternatives

Fieldmagic:
ServiceMax:
Fieldmagic:
BigChange

BigChange

4.4 out of 5 stars
ServiceMax:
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Fieldmagic:
ServiceMax:
Fieldmagic:
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Fieldmagic:

Categories

Asset Tracking Supported
HVAC Supported
Inspection Supported
Pest Control Supported
Plumbing Supported
Service Dispatch Supported
Work Order Supported
ServiceMax:

Categories

HVAC Supported
Service Dispatch Supported
Work Order Supported
Fieldmagic:

Field Service Management Features

Billing & Invoicing Supported
Contact Database Supported
Contract Management Supported
Customer Database Supported
Dispatch Management Supported
Electronic Signature Supported
Inventory Management Supported
Mobile Access Supported
Payment Collection in the Field Supported
Quotes / Estimates Supported
Routing Supported
Scheduling Supported
Service History Tracking Supported
Time Clock Supported
Work Order Management Supported

HVAC Features

Billing & Invoicing Supported
Customer Database Supported
Dispatch Management Supported
Inventory Control Not Supported
Job Management Supported
Maintenance Scheduling Supported
Mobile Access Supported
Quotes / Estimates Supported
Routing Supported
Scheduling Supported
Service History Tracking Supported
Technician Management Supported
Work Order Management Supported

Service Dispatch Features

Billing & Invoicing Supported
Call Center Management Supported
Contract Management Supported
Customer Database Supported
Inventory Control Not Supported
Job Management Supported
Job Tracking Supported
Mobile Access Supported
Routing Supported
Scheduling Supported
Self Service Portal Supported
Service History Tracking Supported
Technician Management Supported
Work Order Management Supported

Tradesman Job Management Features

Contract Management Supported
Customer Database Supported
Dispatch Management Supported
For Builders Supported
For Electricians Supported
For Field Service Businesses Supported
For HVAC Supported
For Plumbers Supported
For Roofers Supported
Invoicing Supported
Job Tracking Supported
Payments Supported
Quoting Supported
Reporting Supported
Scheduling Supported
Time Tracking Supported

Equipment Maintenance Features

Customer Database Supported
Dispatch Management Supported
Equipment Tracking Supported
Inventory Control Supported
Job Management Supported
Maintenance Scheduling Supported
Warranty Tracking Supported
Work Order Management Supported

Maintenance Management Features

Asset Tracking Supported
Billing & Invoicing Supported
Calibration Management Supported
Dispatch Management Supported
Inventory Control Not Supported
Inventory Management Supported
Key & Lock Management Not Supported
Mobile Access Supported
Planning Calendar Supported
Predictive Maintenance Supported
Preventive Maintenance Supported
Purchasing Supported
Scheduling Supported
Service History Tracking Supported
Technician Management Supported
Work Order Management Supported

Plumbing Features

Billing & Invoicing Supported
Customer Database Supported
Dispatch Management Supported
Inventory Control Not Supported
Job Management Supported
Mobile Access Supported
Quotes / Estimates Supported
Routing Supported
Scheduling Supported
Service History Tracking Supported
Technician Management Supported
Work Order Management Supported
ServiceMax:

Field Service Management Features

Billing & Invoicing Supported
Contact Database Supported
Contract Management Supported
Customer Database Supported
Dispatch Management Supported
Electronic Signature Supported
Inventory Management Supported
Mobile Access Supported
Payment Collection in the Field Supported
Quotes / Estimates Supported
Routing Supported
Scheduling Supported
Service History Tracking Supported
Time Clock Supported
Work Order Management Supported

HVAC Features

Billing & Invoicing Supported
Customer Database Supported
Dispatch Management Supported
Inventory Control Supported
Job Management Supported
Maintenance Scheduling Supported
Mobile Access Supported
Quotes / Estimates Supported
Routing Supported
Scheduling Supported
Service History Tracking Supported
Technician Management Supported
Work Order Management Supported

Service Dispatch Features

Billing & Invoicing Supported
Call Center Management Supported
Contract Management Supported
Customer Database Supported
Inventory Control Supported
Job Management Supported
Job Tracking Supported
Mobile Access Supported
Routing Supported
Scheduling Supported
Self Service Portal Supported
Service History Tracking Supported
Technician Management Supported
Work Order Management Supported

Work Order Features

Contract Management Supported
Customer Database Supported
Dispatch Management Supported
Inventory Control Supported
Job Management Supported
Preventive Maintenance Supported
Quotes / Estimates Supported
Recurring Appointments Supported
Routing Supported
Scheduling Supported
Task Management Supported
Fieldmagic:

Integrations

MYOB Supported
MYOB AccountRight Supported
Magic EDI Service Not Supported
Microsoft Dynamics 365 Supported
NetSuite Supported
QuickBooks Online Supported
QuickBooks Online Advanced Supported
Runbook Not Supported
Salesforce Supported
SkyRingAI Not Supported
Sugar Sell Supported
Xero Supported
Xinix Not Supported
frontline.io Not Supported
ServiceMax:

Integrations

MYOB Not Supported
MYOB AccountRight Not Supported
Magic EDI Service Supported
Microsoft Dynamics 365 Not Supported
NetSuite Not Supported
QuickBooks Online Not Supported
QuickBooks Online Advanced Not Supported
Runbook Supported
Salesforce Not Supported
SkyRingAI Supported
Sugar Sell Not Supported
Xero Not Supported
Xinix Supported
frontline.io Supported
Fieldmagic:
Claim Fieldmagic and update features and information
Claim Fieldmagic and update features and information
ServiceMax:
Claim ServiceMax and update features and information
Claim ServiceMax and update features and information