FieldbitHelp Lightning
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Related Products
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About
Fieldbit provides industrial asset manufacturers and asset owners with an enterprise-grade, multi-source field service knowledge software platform that uses augmented reality to meet the challenges facing field service technicians as they service expensive, complex equipment in hostile environments where any amount of downtime is hugely expensive. Real-time visual collaboration lets your support engineer guide end users through problem resolution without expensive field visits, enhancing customer satisfaction and reducing service costs. Highly accurate remote diagnostics and precise visual instructions from experts to field technicians increase FTF rates and minimize costly downtime. All actions and information exchanged in a repair session are recorded and documented, preserving practical knowledge often only known by your veteran employees.
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About
Fed-up with calls, chats, and visits? Are you looking for a one-stop augmented reality remote assistance software to assist your workforce remotely with quicker solutions and avoid unexpected downtime? Then, your solution is right here. Technicians can assess the issues with the user camera stream and guide with hand drawing, marking, or text in real-time. These AR annotations will appear over the user screen. XRmeet, helps to overcome geographical barriers in the in-situ inspections without travels, and saves time and cost. It also helps to provide accurate and assertive instructions quickly and resolves issues. XRmeet provides facility to collaborate with multiple teams together , thus enhancing the decision making quicker and easier. It helps knowledge transfer between the expert and novices without any delay and right in action. Non experts can self service and resolve issues by their own through quick remote assistance with AR support.
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Supported
iPad
Supported
Android
Supported
Chromebook
Not Supported
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Audience
Augmented reality multi-source knowledge platform for enterprise field service
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Audience
Companies searching for an augmented reality remote assistance software
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Support
Phone Support
Supported
24/7 Live Support
Not Supported
Online
Supported
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Support
Phone Support
Not Supported
24/7 Live Support
Supported
Online
Supported
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API
Offers API
Not Supported
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API
Offers API
Not Supported
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Screenshots and Videos |
Screenshots and VideosNo images available
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Pricing
No information available.
Free Version
Not Supported
Free Trial
Not Supported
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Pricing
$9 per month
Billed annually
Free Version
Not Supported
Free Trial
Supported
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Reviews/
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Reviews/
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Training
Documentation
Supported
Webinars
Not Supported
Live Online
Supported
In Person
Not Supported
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Training
Documentation
Not Supported
Webinars
Not Supported
Live Online
Not Supported
In Person
Not Supported
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Company InformationHelp Lightning
Founded: 2013
Israel
helplightning.com/solutions/fieldbit-share-know-how-instantly/
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Company InformationXRmeet
India
xrmeet.io/ar-remote-assistance
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Categories |
Categories |
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Integrations
No info available.
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Integrations
No info available.
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