FieldbitHelp Lightning
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Related Products
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About
Fieldbit provides industrial asset manufacturers and asset owners with an enterprise-grade, multi-source field service knowledge software platform that uses augmented reality to meet the challenges facing field service technicians as they service expensive, complex equipment in hostile environments where any amount of downtime is hugely expensive. Real-time visual collaboration lets your support engineer guide end users through problem resolution without expensive field visits, enhancing customer satisfaction and reducing service costs. Highly accurate remote diagnostics and precise visual instructions from experts to field technicians increase FTF rates and minimize costly downtime. All actions and information exchanged in a repair session are recorded and documented, preserving practical knowledge often only known by your veteran employees.
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About
SmartEquip provides a platform that allows fleets to deliver product support information to all of their technicians for all of the brands in their fleet. Reduce down-time by ordering the right part for the repair. SmartEquip delivers serial number specific parts lists and schematics so equipment owners can get their equipment up and running faster. Up-to-date serial numbers specific electronic parts diagrams. Technicians spend up to 50% of their time diagnosing repairs and identifying parts. With all of the information at their fingertips, SmartEquip Procurement can double technician wrench time. A custom platform that delivers smart catalog technology, support materials and ordering functionality to all direct customers, dealers, and distributors. A fully-branded white label marketplace that leverages our existing smart catalog technology to host and transact multiple brands.
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Audience
Augmented reality multi-source knowledge platform for enterprise field service
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Audience
Equipment owners in need of an equipment lifecycle management solution
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Support
Phone Support
24/7 Live Support
Online
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Support
Phone Support
24/7 Live Support
Online
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API
Offers API
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API
Offers API
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
No information available.
Free Version
Free Trial
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Pricing
No information available.
Free Version
Free Trial
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Reviews/
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Reviews/
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Training
Documentation
Webinars
Live Online
In Person
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Training
Documentation
Webinars
Live Online
In Person
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Company InformationHelp Lightning
Founded: 2013
Israel
helplightning.com/solutions/fieldbit-share-know-how-instantly/
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Company InformationSmartEquip
Founded: 2000
United States
www.smartequip.com
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Categories |
Categories |
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Integrations
Point of Rental
RentalMan
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