InfoServ

InfoServ

DAN electronic
+
+

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About

FieldWare is a cloud-based, modular software suite built to automate routine processes, enhance communication, and ensure compliance for public safety and judicial professionals, using Microsoft technology with robust SQL database management and configurable workflows that stay aligned with an agency’s policies and business guidelines. Its scalable modules span pretrial, parole, and probation supervision, court and subpoena management, workforce scheduling and staffing, personnel and asset management, training, and client-facing portals, all designed to interface seamlessly with each other or external systems to eliminate redundancy and streamline operations. The platform is hosted in the Microsoft Azure Government environment with FedRAMP-level protections, complemented by continuous BreachLock penetration testing to proactively surface and remediate security vulnerabilities.

About

The InfoServ CRM Platform strictly complies with security protocols to protect your data. The platform uses reliable and secure connections via various authentication and authorization policies. Our infrastructure also adheres to all critical standards to ensure secure handling of your enterprise data. We provide comprehensive security, including: highly scalable and redundant online infrastructures; monitoring of production systems; external penetration testing performed for system security and validation; multiple internet backbone connections ensuring routing redundancy and high performance connectivity; system for continuous monitoring of network traffic; servers hosted in redundant facilities, which are automatically backed up; power systems feature multiple power feeds, UPS devices and backup generators to ensure continuous operation. We strive to continuously review and improve our performance. We closely monitor system performance metrics to be within acceptable ranges.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Public safety, judicial, and community supervision agencies requiring a solution to automate and unify supervision, court, and workforce operations while maintaining security and compliance

Audience

Businesses searching for a solution to improve their services and increase sales

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Pricing

$12 per month
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Supported

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Company Information

FieldWare
Founded: 2001
United States
fieldware.com/product-suite

Company Information

DAN electronic
Founded: 1991
Bulgaria
www.infoserv.eu

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Software Diversified Services

Categories

Court Management Supported

Categories

Contact Management Supported
CRM Supported

CRM Features

Calendar/Reminder System Supported
Call Logging Supported
Document Storage Supported
Email Marketing Supported
Internal Chat Integration Supported
Lead Scoring Supported
Marketing Automation Integration Supported
Mobile Access Supported
Quotes / Proposals Supported
Segmentation Supported
Social Media Integration Supported
Task Management Supported
Territory Management Not Supported

Contact Management Features

Activity Management Supported
Appointment Management Supported
Contact Database Supported
Contact History Supported
Contact Import/Export Supported
Customer Pipeline Supported
Email Marketing Supported
Group Management Supported
Interaction Tracking Supported
Lead Management Supported
Prospecting Tools Not Supported
Sales Pipeline Management Supported
Search / Filter Supported
Segmentation Supported
Shared Contacts Supported
Social Media Integration Not Supported

Integrations

Anitian FedRAMP Comprehensive Supported
Azure Government Supported
BreachLock Supported

Integrations

Anitian FedRAMP Comprehensive Not Supported
Azure Government Not Supported
BreachLock Not Supported
Claim FieldWare and update features and information
Claim FieldWare and update features and information
Claim InfoServ and update features and information
Claim InfoServ and update features and information