FieldServicely vs. eServiceTicket Comparison


FieldServicely	eServiceTicket	+	+
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		Related Products WEX Field Service Management WEX FSM is a cloud-based, all-in-one field service management platform built to streamline every aspect of a contractor’s business, from scheduling and dispatch to invoicing, payments, reporting, and customer management. It consolidates workflow tasks so technicians, office staff, and customers all operate from a single system: real-time location tracking, drag-and-drop scheduling, optimized route dispatching, and customer history (jobs, equipment, notes, photos) are combined with quote/proposal generation, price-book management, and on-the-spot mobile invoicing and payment options. WEX FSM supports recurring service plans, flexible financing, and integrated payment processing, enabling faster cash flow by reducing delays in invoicing and collections. It includes built-in connectivity to accounting systems (e.g., QuickBooks sync), robust reporting and analytics for business insight, and a mobile app for field technicians so they can manage jobs and get paid directly. 67 Ratings Visit Website Resco Field Service+ Resco Field Service+ is a mobile-first solution designed to extend the capabilities of Microsoft Dynamics 365, Salesforce, and the Power Platform with powerful mobile workflows and full offline functionality. Built for industries like utilities, energy, manufacturing, and construction, it enables technicians to manage work orders, perform inspections, track assets, and handle preventive maintenance seamlessly. With offline-first architecture and secure data synchronization, teams can capture and access critical information in remote areas or environments with limited connectivity. The drag-and-drop form designer, GPS routing, barcode scanning, and scheduling tools allow you to customize workflows to meet the unique needs of your field operations. Managers gain real-time visibility into job status, resource allocation, and performance metrics, making it easier to schedule tasks, dispatch teams, and generate detailed reports. 4 Ratings Visit Website Maintainly Maintainly is a refreshingly simple cloud-based CMMS built for maintenance teams who need to get things done — not spend hours learning complex software. Teams use Maintainly to create, assign, and manage both reactive and preventive work orders, with full support for photos, meter readings, downtime tracking, file uploads, and audit trails. Preventive maintenance schedules run automatically based on time or meter thresholds, so nothing gets missed. Assets are organized into flexible hierarchies, tracked geographically for movable equipment, and accessed instantly by scanning QR codes in the field. Every maintenance event is logged to a full history per asset. Technicians stay on top of tasks through native iOS and Android apps — supporting on-site work order updates, task comments, time logging, and push notifications. Requesters can submit work orders without needing a user account. 73 Ratings Visit Website Resco Inspections+ Resco Inspections+ is an advanced mobile forms solution crafted for teams that need reliable data collection—especially if current paper processes or mobile tools aren’t meeting your standards for flexibility and versatility. Inspections+ lets you seamlessly convert audits, inspections, surveys, and checklists into digital formats that enhance safety, compliance, and ease of use. With seamless Dynamics 365, Power Platform, Business Central, or Salesforce integration, Inspections+ brings critical CRM/ERP data right to the field. Its offline-first architecture ensures that technicians, auditors, frontline workers, and inspectors can capture and update data even without internet access, whether on remote construction sites, oil rigs, garages, or in densely populated urban areas with inconsistent connectivity. The platform also includes an advanced questionnaire designer with smart questions, business logic, rules, and media capture, allowing full customization without coding skills. 68 Ratings Visit Website Resco Field Sales+ Resco Field Sales+ is a no-code mobile solution designed to help sales teams manage customer data, track opportunities, and streamline order processing, all while on the move. Tailored for industries like retail, manufacturing, and professional services, it ensures your team can work efficiently both online and offline. With offline functionality and secure data synchronization, your team can access and update customer information, orders, and reports—even in remote or low-connectivity environments. Customizable dashboards, route planning, and automated reporting simplify workflows and help you stay focused on closing deals. For businesses and partners, Field Sales+ provides tools to optimize sales operations, extend CRM capabilities, and equip teams with reliable, mobile-first technology. Whether you’re processing orders, tracking leads, or analyzing sales performance, Resco Field Sales+ ensures your team has everything they need to succeed in the field. 13 Ratings Visit Website ArboStar ARBOSTAR: All Business Processes under One Roof. The most advanced Business Management Platform in the tree care and landscaping industry. Revolutionizing tree service business management software, ArboStar is a cloud-based business management platform that can be used by tree care and landscaping companies of all sizes. We have integrated all modules necessary to run your business efficiently and effectively in one easy-to-use software: Client Relations Management (CRM), Field & Equipment Management, Business Analytics, Accounting and Finance, Payment Processing, IP Telephony & SMS Integration, Human Capital Management, Quality Assurance, and Enterprise Planning System (ERP). Map View: The interactive maps provide a real-time view of your leads, crews, and equipment locations. To make scheduling and marketing easier, the map will show you where your leads and clients are located. 565 Ratings Visit Website Redlist Redlist is a reliability centered maintenance platform that extends traditional CMMS to track at the individual lubrication point, capturing execution data your ERP was never built to collect. Available on web, iOS, and Android with full offline capability, Redlist replaces paper lube routes, eliminates pencil-whipping, and connects oil analysis data to technicians in the field. Lubrication Management Point-level route execution with the right lubricant, amount, and frequency per ICML standards. CMMS and Asset Management Component-level asset hierarchies, work orders, PM templates, and inventory. Integrates with SAP, Oracle EAM, JDE, and Maximo. Operator Basic Care Guided inspections and daily tasks that capture institutional knowledge before it retires. AI Agents Nine agents for FMEA, RCM, oil analysis, vibration & lubrication optimization. Serving mining, oil and gas, chemical processing, food and beverage, packaging, and manufacturing. Deployed under 100 days. 64 Ratings Visit Website Visual Planning Visual Planning is more than just overseeing projects, scheduling field teams, managing production timelines, or streamlining manufacturing operations—it’s a flexible, all-in-one platform built to support a wide range of business needs. From simple task coordination to complex, multi-layered workflows, VP adapts to how you work and brings structure, visibility, and efficiency to every part of your operation. VP gives you complete visibility into your projects, teams, equipment, machines, work orders, and operations—helping you coordinate every aspect of your business with confidence. Whether you're managing job sites, dispatching field crews, or overseeing production lines, our platform keeps everything and everyone connected. Collaborate across departments, adjust schedules on the fly, and keep work moving forward—on any device, from anywhere. Thousands of companies trust VP to simplify how they manage people, projects, equipment, and operations. Get your free custom demo today. 120 Ratings Visit Website Bidtracer Bidtracer has been built specifically for the MEP/BAC industry for both construction and service side including but not limited to CRM, Bid Management, Invitation to Bid, BAC Estimating, BAC Engineering, Project Management, Service Agreement, Service Work Orders, Service Repair, Service Projects all built natively in the cloud. Estimating/engineering established live pricing with numerous manufacturers such as JCI, Distech Controls, ABB, Carrier, ALC and many peripheral distributors such as Kele, Alps, Belimo, Siral, Bray. If you haven’t imported it yet, we can import it multiple times throughout the year. Our system caters to businesses of all sizes and accommodates users from various roles such as: estimators, engineers, PMs, sales, executive, and field workers. It includes rich reporting features with customizable reports, charts, and graphs to enable companies to analyze their data in real-time. 39 Ratings Visit Website EcholoN EcholoN is a flexible platform for IT Service Management (ITSM), Enterprise Service Management (ESM), Service Desk, Help Desk, Customer Service and Field Service Management. Its integrated Enterprise Application Framework enables organizations to configure workflows, forms, data structures and roles and to build individual business applications on the same platform. EcholoN supports Incident, Request, Problem and Change Management, Service Catalogs, Knowledge Management, Asset and Configuration Management, customer and contract processes, maintenance and technical service. Workflow automation, notifications, escalations, dashboards and reporting help standardize processes and improve transparency. EcholoN is designed for organizations that need more than a traditional ticketing system and want to connect IT, service departments and business processes on one scalable platform 50 Ratings Visit Website
About Manage your field services with FieldServicely. Use the top field service management software to manage technicians and contractors, and check their GPS location and performance. Easily create jobs, and select customers. You can specify job locations and set up shifts for team members. After finishing the job, team members will submit evidence of job completion. Then, team managers can verify the images & audio files for approving the submitted jobs. FieldServicely stands out among field service solutions by providing a real-time view of employee location. Know exactly where your field technicians are from the dashboard. Field service technicians can also add notes about any information related to the job. Furthermore, managers can reply back to them. Create and manage work orders. You can create billing, budget, and jobs under the work order. Our field management service software will notify technicians when a job is assigned to them.	About Our mobile-based solution is intuitive enough to make a technician of any skill-level an"A-level" communicator. With our "Least amount of taps" solution; technicians complete service tickets, purchase orders, job descriptions, parts descriptions, etc... with more ease and greater effectiveness producing an end result that's like no other. The e-ServiceTicket App is the all-in-one platform offering optimal features that are more effective and built for your specific needs. Designed by Field-Service experts to make managing details quick and easy. eServiceTicket was designed as a mobile-first-based field-service solution. With Smartphones taking the role of the all-inclusive device, being a mobile-first solution offers tremendous value. The Company web portal is used by a company's support staff to help manage customers, jobs, and workers. The Administrative web portal is used by a company's administrator to control and manage their Company Account.
Platforms Supported Windows Not Supported Mac Not Supported Linux Not Supported Cloud Supported On-Premises Not Supported iPhone Supported iPad Not Supported Android Supported Chromebook Not Supported	Platforms Supported Windows Not Supported Mac Not Supported Linux Not Supported Cloud Supported On-Premises Not Supported iPhone Supported iPad Supported Android Supported Chromebook Not Supported
Audience Field service businesses interested in a tool to increase profitability and manage technicians	Audience Companies searching for a solution to manage tickets, purchase orders, job descriptions, and parts descriptions
Support Phone Support Not Supported 24/7 Live Support Supported Online Supported	Support Phone Support Supported 24/7 Live Support Not Supported Online Supported
API Offers API Not Supported	API Offers API Not Supported
Screenshots and Videos View more images or videos	Screenshots and Videos View more images or videos
Pricing Free Free Version Supported Free Trial Supported	Pricing No information available. Free Version Supported Free Trial Supported
Reviews/Ratings Overall 5.0 / 5 ease 5.0 / 5 features 5.0 / 5 design 5.0 / 5 support 5.0 / 5 Read all reviews	Reviews/Ratings Overall 0.0 / 5 ease 0.0 / 5 features 0.0 / 5 design 0.0 / 5 support 0.0 / 5 This software hasn't been reviewed yet. Be the first to provide a review: Review this Software
Pros & Cons from Real Users Pros Easy to navigate. Features are superb, price is more than fair! customer service is also outstanding! Cons Nothing so far, everything is superb! I had one question for them which i posted in their live chat which is btw available 24/7, and they answered super fast! everything is very simple to use in this platform which i love
Training Documentation Supported Webinars Not Supported Live Online Supported In Person Not Supported	Training Documentation Supported Webinars Supported Live Online Supported In Person Not Supported
Company Information FieldServicely United States www.fieldservicely.com	Company Information eServiceTicket Founded: 2016 United States e-serviceticket.com
Alternatives ServicePower	Alternatives ServicePower
eServiceTicket	SnapSuite
ServiceMobility ServicePower	ReachOut Suite Fingent
ExpandIT ExpandIT	ServiceMobility ServicePower
Keeprop View All	CoreJobTrack View All
Categories Field Service Management Supported	Categories Field Service Management Supported HVAC Supported Purchase Order Supported Tradesman Job Management Supported
	Field Service Management Features Billing & Invoicing Supported Contact Database Supported Contract Management Supported Customer Database Not Supported Dispatch Management Supported Electronic Signature Supported Inventory Management Supported Mobile Access Supported Payment Collection in the Field Supported Quotes / Estimates Not Supported Routing Supported Scheduling Supported Service History Tracking Supported Time Clock Supported Work Order Management Supported
Integrations No info available.	Integrations No info available.
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