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About

FieldServicePro is a powerful, feature-rich, and affordable service management software designed to streamline field service operations with comprehensive tools for job management, scheduling, dispatching, asset management, and more. It integrates marketing, sales, and billing automation, enabling businesses to manage customer interactions, automate communications via email, SMS, WhatsApp, and social media, and improve sales with features like online bookings and AI chatbots. The platform also includes job forms, estimates, agreements, and document management, providing a seamless experience for managing finances with recurring billing, online payments, and automated invoicing. FieldServicePro offers a 15-day risk-free trial, access to over 30 apps, and five hours of monthly consultation at no extra cost to help businesses maximize their use of the platform. With FieldServicePro’s automation tools, businesses can operate more efficiently and grow with ease.

About

IFS Field Service Management (FSM) is a best-in-class field service solution for enterprises. IFS FSM provides a comprehensive set of functions for optimizing resources along the service lifecycle. These include contact center, contract and warranty management, knowledge and project management, planning and scheduling optimization, mobile functionality, customer and partner portals, billing, service parts inventory, and returns and repairs processing.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Audience

Field service businesses seeking a tool to improve workflow efficiency and customer interactions

Audience

Service-based organizations

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

$199 per month
Free Version Not Supported
Free Trial Supported

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Supported

Training

Documentation Supported
Webinars Supported
Live Online Not Supported
In Person Supported

Company Information

FieldServicePro
United States
fieldservicepro.io

Company Information

IFS
Founded: 1983
United States
www.ifsworld.com/en-na/

Alternatives

Alternatives

Jobber

Jobber

Jobber Software
FSM Grid

FSM Grid

FSM Global
The Service Program

The Service Program

Westrom Software

Categories

Carpet Cleaning Supported
Cleaning Services Supported
Flooring Supported
HVAC Supported
Lawn Care Supported
Pest Control Supported
Plumbing Supported
Pool Service Supported
Roofing Supported
Snow Removal Supported

Categories

HVAC Supported
IT Service Supported
Pest Control Supported
Scheduling Supported
Service Dispatch Supported

Field Service Management Features

Billing & Invoicing Supported
Contact Database Supported
Contract Management Supported
Customer Database Supported
Dispatch Management Supported
Electronic Signature Supported
Inventory Management Supported
Mobile Access Supported
Payment Collection in the Field Supported
Quotes / Estimates Supported
Routing Supported
Scheduling Supported
Service History Tracking Supported
Time Clock Supported
Work Order Management Supported

HVAC Features

Billing & Invoicing Supported
Customer Database Supported
Dispatch Management Supported
Inventory Control Supported
Job Management Supported
Maintenance Scheduling Supported
Mobile Access Supported
Quotes / Estimates Supported
Routing Supported
Scheduling Supported
Service History Tracking Supported
Technician Management Supported
Work Order Management Supported

Pest Control Features

Billing & Invoicing Supported
Customer Service History Supported
Dispatch Management Supported
Fleet Management Supported
Inventory Control Supported
Mobile Access Supported
Pest Activity Tracking Not Supported
Pesticide Usage Tracking Not Supported
Property Layouts Not Supported
Quotes / Estimates Supported
Scheduling Supported

IT Service Features

Contract Management Supported
Incident Management Supported
IT Asset Management Supported
Knowledge Management Supported
Release Management Supported
Self Service Portal Supported
Service Catalog Supported
Service Reporting Supported
Ticket Management Supported

Scheduling Features

Alerts/Notifications Supported
Appointment Scheduling Supported
Automated Scheduling Supported
Calendar Management Supported
Class Scheduling Supported
Employee Scheduling Supported
Facility Scheduling Supported
Group Scheduling Supported
Interview Scheduling Not Supported
Meeting Room Booking Supported
Multi-Location Supported
Online Scheduling Supported
Payment Processing Supported
Real-time Scheduling Supported
Reservations Supported
Resource Scheduling Supported
Room Booking Management Supported

Service Dispatch Features

Billing & Invoicing Supported
Call Center Management Supported
Contract Management Supported
Customer Database Supported
Inventory Control Supported
Job Management Supported
Job Tracking Supported
Mobile Access Supported
Routing Supported
Scheduling Supported
Self Service Portal Supported
Service History Tracking Supported
Technician Management Supported
Work Order Management Supported

Integrations

Field Nation Not Supported
Help Lightning Not Supported
IFS Not Supported
Microsoft Azure Not Supported
WhatsApp Supported

Integrations

Field Nation Supported
Help Lightning Supported
IFS Supported
Microsoft Azure Supported
WhatsApp Not Supported
Claim FieldServicePro and update features and information
Claim FieldServicePro and update features and information
Claim IFS Field Service Management and update features and information
Claim IFS Field Service Management and update features and information