TSM

TSM

The Service Manager
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About

FieldPie is a cloud-based software platform designed to boost field sales and improve cost efficiency in field service operations. Trusted by businesses of all sizes, it helps increase revenue, streamline operations, improve productivity, reduce costs, and deliver a better customer experience. As an all-in-one field management solution, FieldPie brings scheduling, task management, real-time communication, inventory tracking, digital forms, invoicing, and reporting together in one platform. Mobile-friendly by design, it gives field teams instant access to job details, forms, signatures, photos, documents, and payments—securely and on the go. Our solutions cover merchandising, in-store execution, image recognition, route optimization, field audits, field sales, and field service — all in one integrated platform. FieldPie helps your teams stay organized, keeps customers satisfied, and runs your business more efficiently.

About

TSM Evolution is our Cloud-based operations and field service management solution fully hosted within the Australian based Amazon Web Service (AWS) Environment. This includes current best in class security and backup protocols. TSM Evolution is a comprehensive yet fully configurable business management solution, providing the required flexibility to properly manage your field service operational workflow requirements. Access your data anywhere, anytime to manage your business effectively.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Platforms Supported

Windows Supported
Mac Supported
Linux Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Audience

Field Service Management software for businesses wanting to improve their processes

Audience

HVAC, Telecommunications, Utilities, Warehousing, Machinery, Industrial Automation, Facilities Services, Construction, Air-Conditioning

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

API

Offers API Not Supported

API

Offers API Supported

Screenshots and Videos

Screenshots and Videos

Pricing

$19 per user per month
Free Version Not Supported
Free Trial Supported

Pricing

$45 per user/month
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 5.0 / 5
ease 5.0 / 5
features 5.0 / 5
design 4.9 / 5
support 5.0 / 5

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

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Pros & Cons from Real Users

Pros

  • What I like most about FieldPie is how user-friendly and practical it is. The interface is intuitive, making it easy to navigate and manage daily tasks without unnecessary complexity. I especially appreciate how it helps streamline workflows, keep everything organized, and save time. Overall, FieldPie makes day-to-day operations much more efficient and provides a smooth user experience.
  • FieldPie has completely transformed how we manage our field operations. The real-time visibility it provides is unparalleled, allowing us to track team activities and store audits as they happen. The automated reporting feature saves our managers hours of manual work every week, turning raw field data into actionable insights instantly.
  • FieldPie makes daily work easier and more organized. It helps teams know what they need to do and when to do it. Having everything in one place saves time and reduces confusion between field and office teams.
  • The recurring issue tracking is one of the most helpful features. Being able to flag repeat problems and monitor them over time gives real insight into patterns, not just one-off incidents. The reporting makes it much easier to prioritize corrective actions based on data.
  • FieldPie has made our projects much more organized and transparent. Communication between our field teams and the office has improved dramatically. Our team loves the mobile app.

Cons

  • FieldPie offers a wide range of features and detailed functionalities, which is definitely one of its strengths. However, because the platform is so comprehensive, it can sometimes take a little extra time to find exactly what I’m looking for. That said, once you get familiar with the interface, everything becomes much easier to navigate. Overall, it’s a very minor challenge compared to the value the platform provides.
  • The platform is incredibly deep and feature-rich, which is great, but it can take some time for new users to discover all the advanced customization options. We would love to see more interactive, step-by-step guided tours within the dashboard to help our team master the complex configurations even faster.
  • In the beginning, it takes a little time to get used to all the options. Some features are not immediately obvious, but they become clearer with regular use.
  • Some advanced features take a little time to fully explore and use effectively, especially at the beginning. A few more in-app tips or short guidance for first-time users would make the onboarding experience even smoother.
  • Reporting could use more customization options. It covers the basics well, but we’d like deeper insights.

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Not Supported

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Not Supported

Company Information

FieldPie
Founded: 2014
United States
fieldpie.com

Company Information

The Service Manager
Australia
www.theservicemanager.com

Alternatives

Alternatives

QuikAllot

QuikAllot

Openwave Computing
M-LINX

M-LINX

MCC
FieldEdge

FieldEdge

Xplor
Service CRM

Service CRM

Service CRM India

Categories

Categories

Field Service Management Features

Billing & Invoicing Supported
Contact Database Supported
Contract Management Supported
Customer Database Supported
Dispatch Management Supported
Electronic Signature Supported
Inventory Management Supported
Mobile Access Supported
Payment Collection in the Field Supported
Quotes / Estimates Supported
Routing Supported
Scheduling Supported
Service History Tracking Supported
Time Clock Supported
Work Order Management Supported

Tradesman Job Management Features

Contract Management Supported
Customer Database Supported
Dispatch Management Supported
For Builders Supported
For Electricians Supported
For Field Service Businesses Supported
For HVAC Supported
For Plumbers Supported
For Roofers Supported
Invoicing Supported
Job Tracking Supported
Payments Supported
Quoting Supported
Reporting Supported
Scheduling Supported
Time Tracking Supported

Field Sales Features

Activity Tracking Supported
Channel Management Supported
Collaboration Tools Not Supported
Controlled Access Not Supported
CRM Supported
Dashboard Management Supported
Expense Management Supported
Fast Estimates Supported
Inventory Management Supported
Invoices Supported
Lead / Opportunity Management Not Supported
Online Payments Supported
Order Management Supported
Quoting Supported
Reporting / Analytics Supported
Route Optimization Supported
Territory Management Not Supported
Time Tracker Supported
Visit Scheduling Supported
Workflow Management Supported

Field Service Management Features

Billing & Invoicing Supported
Contact Database Supported
Contract Management Supported
Customer Database Supported
Dispatch Management Supported
Electronic Signature Supported
Inventory Management Supported
Mobile Access Supported
Payment Collection in the Field Not Supported
Quotes / Estimates Supported
Routing Supported
Scheduling Supported
Service History Tracking Supported
Time Clock Supported
Work Order Management Supported

Integrations

Asset Vision Not Supported
Espro Not Supported
MYOB Not Supported
MYOB AccountRight Not Supported
MYOB Exo Not Supported
Oracle APEX Not Supported
Oracle Access Management Not Supported
Oracle Aconex Not Supported
Oracle Advanced Security Not Supported
Oracle Analytics Cloud Not Supported
Oracle Artificial Intelligence Not Supported
QuickBooks Cash Not Supported
QuickBooks Commerce Not Supported
QuickBooks Desktop Pro Not Supported
QuickBooks Online Not Supported
Urbanise Facilities Not Supported
Urbanise Strata Not Supported

Integrations

Asset Vision Supported
Espro Supported
MYOB Supported
MYOB AccountRight Supported
MYOB Exo Supported
Oracle APEX Supported
Oracle Access Management Supported
Oracle Aconex Supported
Oracle Advanced Security Supported
Oracle Analytics Cloud Supported
Oracle Artificial Intelligence Supported
QuickBooks Cash Supported
QuickBooks Commerce Supported
QuickBooks Desktop Pro Supported
QuickBooks Online Supported
Urbanise Facilities Supported
Urbanise Strata Supported
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Claim FieldPie and update features and information
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