ServiceWorks

ServiceWorks

Service Works
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About

FieldPie is a cloud-based software platform designed to boost field sales and improve cost efficiency in field service operations. Trusted by businesses of all sizes, it helps increase revenue, streamline operations, improve productivity, reduce costs, and deliver a better customer experience. As an all-in-one field management solution, FieldPie brings scheduling, task management, real-time communication, inventory tracking, digital forms, invoicing, and reporting together in one platform. Mobile-friendly by design, it gives field teams instant access to job details, forms, signatures, photos, documents, and payments—securely and on the go. Our solutions cover merchandising, in-store execution, image recognition, route optimization, field audits, field sales, and field service — all in one integrated platform. FieldPie helps your teams stay organized, keeps customers satisfied, and runs your business more efficiently.

About

One stop platform for everything needed to run, grow and transform a business. Cloud Based SaaS Solutions for managing complete business operations. Mobile App for Running Business on the Go on Android and iOS. Integration with third party systems for payment, inventory and work order. Why Choose Service Works? 1. Ease of Use: Designed for novice users in mind. Speed of completing transaction is key consideration. 2. Customizable: Every industry has different nuances. We customize to fit your business needs. 3. Low Subscription Fees: We offer lowest subscription for unlimited users without any contract. 4. Excellent Customer Service: ServiceWorks provide 5 star support from onboarding to integration 5. Offline Mobile App: Field jobs can't be dependent on network. The work is synced when network is available. 6. Continuous Integration: SW integrates with work order, payment and accounting system for seamless integration.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Platforms Supported

Windows Supported
Mac Supported
Linux Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Audience

Field Service Management software for businesses wanting to improve their processes

Audience

Service professionals

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Not Supported
24/7 Live Support Supported
Online Supported

API

Offers API Not Supported

API

Offers API Supported

Screenshots and Videos

Screenshots and Videos

Pricing

$19 per user per month
Free Version Not Supported
Free Trial Supported

Pricing

$49/mo for unlimited users
We have three packages and for all package you get unlimited users.
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 5.0 / 5
ease 5.0 / 5
features 5.0 / 5
design 4.9 / 5
support 5.0 / 5

Reviews/Ratings

Overall 5.0 / 5
ease 4.0 / 5
features 5.0 / 5
design 4.5 / 5
support 5.0 / 5

Pros & Cons from Real Users

Pros

  • FieldPie has completely transformed how we manage our field operations. The real-time visibility it provides is unparalleled, allowing us to track team activities and store audits as they happen. The automated reporting feature saves our managers hours of manual work every week, turning raw field data into actionable insights instantly.
  • FieldPie makes daily work easier and more organized. It helps teams know what they need to do and when to do it. Having everything in one place saves time and reduces confusion between field and office teams.
  • The recurring issue tracking is one of the most helpful features. Being able to flag repeat problems and monitor them over time gives real insight into patterns, not just one-off incidents. The reporting makes it much easier to prioritize corrective actions based on data.
  • FieldPie has made our projects much more organized and transparent. Communication between our field teams and the office has improved dramatically. Our team loves the mobile app.
  • All our client data is centralized, and it’s so easy to share it with teams in real-time. It’s made internal coordination much smoother.

Cons

  • The platform is incredibly deep and feature-rich, which is great, but it can take some time for new users to discover all the advanced customization options. We would love to see more interactive, step-by-step guided tours within the dashboard to help our team master the complex configurations even faster.
  • In the beginning, it takes a little time to get used to all the options. Some features are not immediately obvious, but they become clearer with regular use.
  • Some advanced features take a little time to fully explore and use effectively, especially at the beginning. A few more in-app tips or short guidance for first-time users would make the onboarding experience even smoother.
  • Reporting could use more customization options. It covers the basics well, but we’d like deeper insights.
  • We’d like more customization in the dashboard view

Pros & Cons from Real Users

Pros

  • Ease of use, super easy to navigate. Invoicing and combined invoice just made our life so easy. Calculating the payouts (employee commissions)has become so easy. No more using excel sheets to do that. Instant booking , payment integrations work just seamless. Mobile App is very advanced , I love the fact that it is driven by roles and Permissions. Plus you don't have to worry about adding additional users to your your account every plan comes with unlimited users included.
  • This has all the feature I need for my cleaning business. The best part is I can use unlimited users.

Cons

  • Need good better best options to send a quote out.
  • So far everything is there what I need. It would be nice to have multiple estimations.

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Not Supported

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Not Supported

Company Information

FieldPie
Founded: 2014
United States
fieldpie.com

Company Information

Service Works
Founded: 2016
United States
www.service.works

Alternatives

Alternatives

QuikAllot

QuikAllot

Openwave Computing
FieldEdge

FieldEdge

Xplor
Repair-CRM

Repair-CRM

E-Software
Jobber

Jobber

Jobber Software
Service CRM

Service CRM

Service CRM India

Categories

Categories

Appliance Repair Supported
Cleaning Services Supported
GPS Tracking Supported
HVAC Supported
Janitorial Supported
Lawn Care Supported
Pest Control Supported
Plumbing Supported

Field Service Management Features

Billing & Invoicing Supported
Contact Database Supported
Contract Management Supported
Customer Database Supported
Dispatch Management Supported
Electronic Signature Supported
Inventory Management Supported
Mobile Access Supported
Payment Collection in the Field Supported
Quotes / Estimates Supported
Routing Supported
Scheduling Supported
Service History Tracking Supported
Time Clock Supported
Work Order Management Supported

Tradesman Job Management Features

Contract Management Supported
Customer Database Supported
Dispatch Management Supported
For Builders Supported
For Electricians Supported
For Field Service Businesses Supported
For HVAC Supported
For Plumbers Supported
For Roofers Supported
Invoicing Supported
Job Tracking Supported
Payments Supported
Quoting Supported
Reporting Supported
Scheduling Supported
Time Tracking Supported

Field Sales Features

Activity Tracking Supported
Channel Management Supported
Collaboration Tools Not Supported
Controlled Access Not Supported
CRM Supported
Dashboard Management Supported
Expense Management Supported
Fast Estimates Supported
Inventory Management Supported
Invoices Supported
Lead / Opportunity Management Not Supported
Online Payments Supported
Order Management Supported
Quoting Supported
Reporting / Analytics Supported
Route Optimization Supported
Territory Management Not Supported
Time Tracker Supported
Visit Scheduling Supported
Workflow Management Supported

Field Service Management Features

Billing & Invoicing Supported
Contact Database Supported
Contract Management Supported
Customer Database Supported
Dispatch Management Supported
Electronic Signature Supported
Inventory Management Supported
Mobile Access Supported
Payment Collection in the Field Supported
Quotes / Estimates Supported
Routing Supported
Scheduling Supported
Service History Tracking Supported
Time Clock Supported
Work Order Management Supported

Tradesman Job Management Features

Contract Management Supported
Customer Database Supported
Dispatch Management Supported
For Builders Supported
For Electricians Supported
For Field Service Businesses Supported
For HVAC Supported
For Plumbers Supported
For Roofers Supported
Invoicing Supported
Job Tracking Supported
Payments Supported
Quoting Supported
Reporting Supported
Scheduling Supported
Time Tracking Supported

Cleaning Services Features

Billing & Invoicing Supported
Client Management Supported
Dispatch Management Supported
Inventory Control Supported
Job Management Supported
Mobile Access Supported
Payroll Management Supported
Quotes / Estimates Supported
Recurring Appointments Supported
Routing Supported
Scheduling Supported
Service History Tracking Supported
Work Order Management Supported

Construction Estimating Features

Accounting Integration Supported
Audit Trail Not Supported
Bid Management Not Supported
Billing & Invoicing Supported
Building Product Database Not Supported
Calculators Not Supported
Change Orders Not Supported
Contract Management Supported
Cost Database Not Supported
Customer Management Supported
Customizable Templates Not Supported
Electrical Estimating Not Supported
Historical Database Not Supported
HVAC Estimating Not Supported
Job Costing Supported
Plumbing Estimating Supported
Price Data / Price Books Supported
Project Management Supported
Quote Management Supported
Reporting/Analytics Supported
Scheduling Supported
Subcontractor Management Not Supported
Takeoff Not Supported
What-if Analysis Not Supported

GPS Tracking Features

Alerts/Notifications Supported
Asset Tracking Supported
Driver Management Supported
Historical Reporting Supported
Mobile Tracking Supported
People Tracking Supported
Real Time Tracking Supported
Routing Supported
Status Tracking Supported
Territory Management Supported
Vehicle Tracking Not Supported

HVAC Features

Billing & Invoicing Supported
Customer Database Supported
Dispatch Management Supported
Inventory Control Supported
Job Management Supported
Maintenance Scheduling Supported
Mobile Access Supported
Quotes / Estimates Supported
Routing Supported
Scheduling Supported
Service History Tracking Supported
Technician Management Supported
Work Order Management Supported

Janitorial Features

Bid Management Not Supported
Billing & Invoicing Supported
Client Management Supported
Employee Scheduling Supported
Inventory Management Supported
Mobile Access Supported
Payroll Management Supported
Quality Control Supported
Surveys & Feedback Supported
Time Tracking Supported
Work Order Management Supported

Landscape Management Features

Billing & Invoicing Supported
Contract Management Supported
Customer Database Supported
Dispatch Management Supported
Groundskeeping Not Supported
Inventory Control Supported
Irrigation Tracking Not Supported
Job Management Supported
Landscape Design Not Supported
Mobile Access Supported
Payroll Management Not Supported
Plant Database Not Supported
Quotes / Estimates Supported
Routing Supported
Scheduling & Appointments Supported
Work Order Management Supported

Lawn Care Features

Billing & Invoicing Supported
Contract Management Supported
Customer Management Supported
Employee Management Supported
Equipment Management Supported
Mobile Access Supported
Quotes / Estimates Supported
Routing Supported
Scheduling Supported
Service Dispatch Supported

Pest Control Features

Billing & Invoicing Supported
Customer Service History Supported
Dispatch Management Supported
Fleet Management Supported
Inventory Control Supported
Mobile Access Supported
Pest Activity Tracking Supported
Pesticide Usage Tracking Supported
Property Layouts Supported
Quotes / Estimates Supported
Scheduling Supported

Plumbing Features

Billing & Invoicing Supported
Customer Database Supported
Dispatch Management Supported
Inventory Control Supported
Job Management Supported
Mobile Access Supported
Quotes / Estimates Supported
Routing Supported
Scheduling Supported
Service History Tracking Supported
Technician Management Supported
Work Order Management Supported

Security System Installer Features

Billing & Invoicing Supported
Customer Management Supported
Document Imaging Not Supported
Inventory Management Supported
Job Costing Supported
Lead Management Not Supported
Quotes / Estimates Supported
Scheduling Supported
Work Order Management Supported

Integrations

Authorize.Net Not Supported
Beeline Routes Not Supported
Google Calendar Not Supported
QuickBooks Online Not Supported
QuickBooks Online Advanced Not Supported
ServiceBench Not Supported
ServicePower Not Supported
Shopify Not Supported
Sphere Elevate Not Supported
Stackreaction Not Supported
Stripe Not Supported

Integrations

Authorize.Net Supported
Beeline Routes Supported
Google Calendar Supported
QuickBooks Online Supported
QuickBooks Online Advanced Supported
ServiceBench Supported
ServicePower Supported
Shopify Supported
Sphere Elevate Supported
Stackreaction Supported
Stripe Supported
Claim FieldPie and update features and information
Claim FieldPie and update features and information
Claim ServiceWorks and update features and information
Claim ServiceWorks and update features and information