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About

FieldPie is a cloud-based software platform designed to boost field sales and improve cost efficiency in field service operations. Trusted by businesses of all sizes, it helps increase revenue, streamline operations, improve productivity, reduce costs, and deliver a better customer experience. As an all-in-one field management solution, FieldPie brings scheduling, task management, real-time communication, inventory tracking, digital forms, invoicing, and reporting together in one platform. Mobile-friendly by design, it gives field teams instant access to job details, forms, signatures, photos, documents, and payments—securely and on the go. Our solutions cover merchandising, in-store execution, image recognition, route optimization, field audits, field sales, and field service — all in one integrated platform. FieldPie helps your teams stay organized, keeps customers satisfied, and runs your business more efficiently.

About

Easy, powerful, and mobile, Service Fusion is a complete field service management software solution that enables field service businesses to easily create, schedule, and assign jobs in under 60 seconds. It provides work order entry, dispatch, scheduling, and invoicing technology for a wide range of businesses, including HVAC, plumbing, electrical, IT and many more. With no per user fees and no contracts, Service Fusion is one of the affordable platforms on the market today.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Field Service Management software for businesses wanting to improve their processes

Audience

Small to mid-sized field service companies in the HVAC, plumbing, electrical, appliance repair, home automation, A/V, locksmith, IT, and many other service industries.

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

$19 per user per month
Free Version
Free Trial

Pricing

$99.00/month
Starter - $99 per month
Starter+ - $199 per month
Pro - $349 per month
Free Version
Free Trial

Reviews/Ratings

Overall 5.0 / 5
ease 5.0 / 5
features 5.0 / 5
design 4.9 / 5
support 5.0 / 5

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

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Pros & Cons from Real Users

Pros

  • FieldPie has completely transformed how we manage our field operations. The real-time visibility it provides is unparalleled, allowing us to track team activities and store audits as they happen. The automated reporting feature saves our managers hours of manual work every week, turning raw field data into actionable insights instantly.
  • FieldPie makes daily work easier and more organized. It helps teams know what they need to do and when to do it. Having everything in one place saves time and reduces confusion between field and office teams.
  • The recurring issue tracking is one of the most helpful features. Being able to flag repeat problems and monitor them over time gives real insight into patterns, not just one-off incidents. The reporting makes it much easier to prioritize corrective actions based on data.
  • FieldPie has made our projects much more organized and transparent. Communication between our field teams and the office has improved dramatically. Our team loves the mobile app.
  • All our client data is centralized, and it’s so easy to share it with teams in real-time. It’s made internal coordination much smoother.

Cons

  • The platform is incredibly deep and feature-rich, which is great, but it can take some time for new users to discover all the advanced customization options. We would love to see more interactive, step-by-step guided tours within the dashboard to help our team master the complex configurations even faster.
  • In the beginning, it takes a little time to get used to all the options. Some features are not immediately obvious, but they become clearer with regular use.
  • Some advanced features take a little time to fully explore and use effectively, especially at the beginning. A few more in-app tips or short guidance for first-time users would make the onboarding experience even smoother.
  • Reporting could use more customization options. It covers the basics well, but we’d like deeper insights.
  • We’d like more customization in the dashboard view

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

FieldPie
Founded: 2014
United States
fieldpie.com

Company Information

Service Fusion
Founded: 2013
United States
www.servicefusion.com

Alternatives

Alternatives

Repair-CRM

Repair-CRM

E-Software
QuikAllot

QuikAllot

Openwave Computing
FieldEdge

FieldEdge

Xplor
ThermoGrid

ThermoGrid

ECI ThermoGrid
Smart Service

Smart Service

My Service Depot
Service CRM

Service CRM

Service CRM India
FieldEdge

FieldEdge

Xplor

Categories

Categories

Field Service Management Features

Billing & Invoicing
Contact Database
Contract Management
Customer Database
Dispatch Management
Electronic Signature
Inventory Management
Mobile Access
Payment Collection in the Field
Quotes / Estimates
Routing
Scheduling
Service History Tracking
Time Clock
Work Order Management

Tradesman Job Management Features

Contract Management
Customer Database
Dispatch Management
For Builders
For Electricians
For Field Service Businesses
For HVAC
For Plumbers
For Roofers
Invoicing
Job Tracking
Payments
Quoting
Reporting
Scheduling
Time Tracking

Field Sales Features

Activity Tracking
Channel Management
Collaboration Tools
Controlled Access
CRM
Dashboard Management
Expense Management
Fast Estimates
Inventory Management
Invoices
Lead / Opportunity Management
Online Payments
Order Management
Quoting
Reporting / Analytics
Route Optimization
Territory Management
Time Tracker
Visit Scheduling
Workflow Management

Field Service Management Features

Billing & Invoicing
Contact Database
Contract Management
Customer Database
Dispatch Management
Electronic Signature
Inventory Management
Mobile Access
Payment Collection in the Field
Quotes / Estimates
Routing
Scheduling
Service History Tracking
Time Clock
Work Order Management

Tradesman Job Management Features

Contract Management
Customer Database
Dispatch Management
For Builders
For Electricians
For Field Service Businesses
For HVAC
For Plumbers
For Roofers
Invoicing
Job Tracking
Payments
Quoting
Reporting
Scheduling
Time Tracking

HVAC Features

Billing & Invoicing
Customer Database
Dispatch Management
Inventory Control
Job Management
Maintenance Scheduling
Mobile Access
Quotes / Estimates
Routing
Scheduling
Service History Tracking
Technician Management
Work Order Management

Locksmith Features

Billing & Invoicing
CRM
Dispatch Management
GPS Tracking
Inventory Management
Mobile Access
Payment Processing
Scheduling
Work Order Management

Plumbing Features

Billing & Invoicing
Customer Database
Dispatch Management
Inventory Control
Job Management
Mobile Access
Quotes / Estimates
Routing
Scheduling
Service History Tracking
Technician Management
Work Order Management

Service Dispatch Features

Billing & Invoicing
Call Center Management
Contract Management
Customer Database
Inventory Control
Job Management
Job Tracking
Mobile Access
Routing
Scheduling
Self Service Portal
Service History Tracking
Technician Management
Work Order Management

Transportation Dispatch Features

Billing & Invoicing
Computer Aided Dispatch
Customer Database
Emergency Dispatch
Fuel Management
Mileage Tracking
Order Management
Routing
Scheduling
Vehicle Tracking

Work Order Features

Contract Management
Customer Database
Dispatch Management
Inventory Control
Job Management
Preventive Maintenance
Quotes / Estimates
Recurring Appointments
Routing
Scheduling
Task Management

Integrations

Asset Integrity Hub (AIH)
Axis LMS
Broadly
Enzy
Google Calendar
Microsoft Outlook
Nexa
QuickBooks Online
QuickBooks Online Advanced
RealWork
Sameday
Upper
XAPP AI
pulseM

Integrations

Asset Integrity Hub (AIH)
Axis LMS
Broadly
Enzy
Google Calendar
Microsoft Outlook
Nexa
QuickBooks Online
QuickBooks Online Advanced
RealWork
Sameday
Upper
XAPP AI
pulseM
Claim FieldPie and update features and information
Claim FieldPie and update features and information
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Claim Service Fusion and update features and information