FieldOPS

FieldOPS

Mobilogic
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About

Mobilogic FieldOPS is service software designed for both residential and commercial service and installation contractors to become more efficient and profitable. From the moment your office receives a request for an estimate or service call, until the final invoice is processed and paid, FieldOPS handles everything: Customer contact information, equipment and service history, technician schedules, parts inventory and vendor pricing, and a robust accounting system. Office staff can quickly and easily create and dispatch jobs, text job information to technicians, and email forms and receipts to customers. Optional modules add on robust inventory management, flat rate pricing, preventive maintenance, and more capabilities to streamline your business operations. With FieldDesk, an add-on module, techs can create accurate job estimates, record parts used on the job, capture customer signatures, and accept payments in the field and sync all data to FieldOPS.

About

Leading software for service industry, e.g. HVAC, Electrical, Plumbing, General Contracting, Carpet Cleaning, Gates, Fences, Windows, Hair and Beauty Salons. All MUST HAVE features gathered in one place to run successful business. Create and dispatch appointments. Distribute work for your team through unique system of work planning. Time Cards. Protect yourself from negative reviews with a special service. GPS tracking of employees. Route optimization. Very low credit card processing fees! Your business is unique therefore, Orcatec enables you to tailor the software to exactly how you want it to maximize the profitability. We offer live onboarding and training for you and your team. Custom software development for your business to be able to solve specific challenges that prevent you from being the best at what you do.

Platforms Supported

Windows Supported
Mac Not Supported
Linux Not Supported
Cloud Not Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Supported

Audience

Residential and Commercial HVAC, Plumbing, Electrical, Door, and Other Service Businesses

Audience

HVAC, Electrical, Plumbing, General Contracting, Carpet Cleaning, Gates, Fences, Windows, Hair and Beauty Salons, and much more...

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

API

Offers API Not Supported

API

Offers API Supported

Screenshots and Videos

Screenshots and Videos

Pricing

FieldOPS pricing is dependent on module choice. Annual and monthly agreements are available for on-going support after the first year.
Free Version Not Supported
Free Trial Not Supported

Pricing

Free
Monthly user based
Free Version Supported
Free Trial Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 5.0 / 5
ease 4.7 / 5
features 5.0 / 5
design 4.7 / 5
support 5.0 / 5

Pros & Cons from Real Users

Pros

  • We're a small HVAC company with four technicians. Previously, we kept our schedules in a Google spreadsheet, and technicians were constantly going to the wrong places. With Orcatec, the dispatcher sees everyone on one dashboard, and we close the invoice right at the client's home, with payments arriving the same day
  • Enhanced Efficiency; Accessibility and Convenience; Real-Time Insights; Scalability; Customer Support.
  • Personalization of the application to the services that our company provided. We have spent time with admin, who gave us a guide with all features and settings. The application for phone and web versions is super easy to use. Once we have done settings, in just a moment we can create and close projects for our clients. Using Orcatec saved us a lot of time.
  • Very good app! We use it for dispatch, invoice creation, our payments and accounting and messaging with the clients. Previously our dispatchers couldn't see the communication with clients in one place since it was via simple SMS. Now I can see the client info, his properties, appointment information and much more.
  • The user interface is clear, has desktop app, has also mobile app, the company listens to its users and make updates to the software pretty quick. Seems like there is always something new to learn and include in to your system!

Cons

  • The mobile app is still inferior to the desktop in terms of administrative actions; some permissions settings are not available on the mobile app
  • Users may find that it takes some time to fully understand how everything works within the app, but then it becomes more clear and easier than ever, allowing for smoother navigation and utilization of its features over time.
  • I find application and services useful. Support always available.
  • Was kind of difficult to get used to the system, especially for our techs. But seems like everyone got used already.
  • There's still a few buttons that need to be accessible a little easier. It requires some time to take full advantage of all its features.

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Company Information

Mobilogic
Founded: 1994
United States
www.mobilogic.com

Company Information

Orcatec
Founded: 2019
United States
orcatec.com

Alternatives

Alternatives

STACK

STACK

Stack Construction Technologies
RIB Candy

RIB Candy

RIB Software

Categories

Garage Door Supported
HVAC Supported
Plumbing Supported

Categories

Electrical Contractor Features

Billing & Invoicing Supported
Commercial / Industrial Supported
Contract Management Not Supported
Customer Database Supported
Electronic Signature Supported
Mobile Access Supported
Quotes / Estimates Supported
Scheduling Supported
Time Tracking Supported
Work Order Management Supported

Field Service Management Features

Billing & Invoicing Supported
Contact Database Supported
Contract Management Not Supported
Customer Database Supported
Dispatch Management Supported
Electronic Signature Supported
Inventory Management Supported
Mobile Access Not Supported
Payment Collection in the Field Supported
Quotes / Estimates Supported
Routing Supported
Scheduling Supported
Service History Tracking Supported
Time Clock Supported
Work Order Management Supported

HVAC Features

Billing & Invoicing Supported
Customer Database Supported
Dispatch Management Supported
Inventory Control Supported
Job Management Supported
Maintenance Scheduling Supported
Mobile Access Supported
Quotes / Estimates Supported
Routing Supported
Scheduling Supported
Service History Tracking Supported
Technician Management Supported
Work Order Management Supported

Plumbing Features

Billing & Invoicing Supported
Customer Database Supported
Dispatch Management Supported
Inventory Control Supported
Job Management Supported
Mobile Access Supported
Quotes / Estimates Supported
Routing Supported
Scheduling Supported
Service History Tracking Supported
Technician Management Supported
Work Order Management Supported

Garage Door Features

Billing & Invoicing Supported
Contract Management Not Supported
Customer Management Supported
Dispatch Management Supported
Equipment Tracking Supported
Inventory Management Supported
Job Costing Supported
Scheduling Supported
Warranty Tracking Supported

Electrical Contractor Features

Billing & Invoicing Supported
Commercial / Industrial Supported
Contract Management Supported
Customer Database Supported
Electronic Signature Supported
Mobile Access Supported
Quotes / Estimates Supported
Scheduling Supported
Time Tracking Supported
Work Order Management Supported

Field Service Management Features

Billing & Invoicing Supported
Contact Database Supported
Contract Management Supported
Customer Database Supported
Dispatch Management Supported
Electronic Signature Supported
Inventory Management Supported
Mobile Access Supported
Payment Collection in the Field Supported
Quotes / Estimates Supported
Routing Supported
Scheduling Supported
Service History Tracking Supported
Time Clock Supported
Work Order Management Supported

HVAC Features

Billing & Invoicing Supported
Customer Database Supported
Dispatch Management Supported
Inventory Control Supported
Job Management Supported
Maintenance Scheduling Supported
Mobile Access Supported
Quotes / Estimates Supported
Routing Supported
Scheduling Supported
Service History Tracking Supported
Technician Management Supported
Work Order Management Supported

Plumbing Features

Billing & Invoicing Supported
Customer Database Supported
Dispatch Management Supported
Inventory Control Supported
Job Management Supported
Mobile Access Supported
Quotes / Estimates Supported
Routing Supported
Scheduling Supported
Service History Tracking Supported
Technician Management Supported
Work Order Management Supported

Tradesman Job Management Features

Contract Management Supported
Customer Database Supported
Dispatch Management Supported
For Builders Supported
For Electricians Supported
For Field Service Businesses Supported
For HVAC Supported
For Plumbers Supported
For Roofers Supported
Invoicing Supported
Job Tracking Supported
Payments Supported
Quoting Supported
Reporting Supported
Scheduling Supported
Time Tracking Supported

Construction Bid Management Features

Bidder Management Supported
Building Product Database Supported
Cost Database Supported
File Sharing Supported
Proposal Management Supported
Quotes / Estimates Supported
RFP Management Supported
Subcontractor Management Supported
Takeoff Not Supported
Version Control Supported

Construction Estimating Features

Accounting Integration Supported
Audit Trail Not Supported
Bid Management Supported
Billing & Invoicing Supported
Building Product Database Supported
Calculators Supported
Change Orders Supported
Contract Management Supported
Cost Database Supported
Customer Management Supported
Customizable Templates Supported
Electrical Estimating Supported
Historical Database Supported
HVAC Estimating Supported
Job Costing Supported
Plumbing Estimating Supported
Price Data / Price Books Supported
Project Management Supported
Quote Management Supported
Reporting/Analytics Supported
Scheduling Supported
Subcontractor Management Supported
Takeoff Supported
What-if Analysis Supported

Construction Scheduling Features

Bid Management Supported
Change Orders Supported
Gantt Charts Not Supported
Job Scheduling Supported
Project Scheduling Supported
Rescheduling Supported
Staff Calendar Supported
Task Management Supported

Contractor Management Features

Contractor Database Supported
Insurance Tracking Not Supported
License Tracking Supported
Permit Tracking Supported
Skills & Competencies Supported
Task Management Supported
Work Hour Tracking Supported

Electrical Estimating Features

Billing & Invoicing Supported
Change Orders Supported
Cost Database Supported
Project Management Supported
Quotes / Proposals Supported
Takeoff Supported

HVAC Estimating Features

Billing & Invoicing Supported
Commercial/Industrial Supported
Cost Database Supported
Data Import / Export Supported
Equipment Maintenance Supported
Financing Management Supported
Labor Rates Supported
Quotes/Proposals Supported
Scheduling Supported
Takeoff Supported

Plumbing Estimating Features

Change Orders Supported
Commercial / Industrial Supported
Cost Database Supported
Data Import / Export Supported
Fitting Management Not Supported
For General Contractor Supported
Overhead Costs Estimating Supported
Prebuilt Assembly Not Supported
Quotes / Proposals Supported
Takeoff Not Supported

Remodeling Estimating Features

Cost Database Supported
Quote Management Supported

Residential Construction Estimating Features

Bid Management Supported
Billing & Invoicing Supported
Building Product Database Supported
Change Orders Supported
Customer Management Supported
Project Management Supported
Quote Management Supported
Scheduling Supported
Takeoff Supported

Roofing Features

Aerial Measurement Not Supported
Billing & Invoicing Supported
Checklists & Inspections Supported
Commercial / Industrial Supported
Dispatch Management Supported
Lead Management Supported
Photo Capture Supported
Quotes / Estimates Supported
Scheduling Supported
Work Order Management Supported

Work Order Features

Contract Management Supported
Customer Database Supported
Dispatch Management Supported
Inventory Control Supported
Job Management Supported
Preventive Maintenance Supported
Quotes / Estimates Supported
Recurring Appointments Supported
Routing Supported
Scheduling Supported
Task Management Supported

Integrations

QuickBooks Online Supported
CardConnect Not Supported
CardPointe Not Supported
Google Not Supported
Google Maps Not Supported
Microsoft Dynamics GP Supported
QuickBooks Accountants Not Supported
QuickBooks Desktop Premier Not Supported
QuickBooks Desktop Pro Not Supported
QuickBooks Enterprise Not Supported
QuickBooks Online Advanced Not Supported
SurveySquare Supported
pulseM Supported

Integrations

QuickBooks Online Supported
CardConnect Supported
CardPointe Supported
Google Supported
Google Maps Supported
Microsoft Dynamics GP Not Supported
QuickBooks Accountants Supported
QuickBooks Desktop Premier Supported
QuickBooks Desktop Pro Supported
QuickBooks Enterprise Supported
QuickBooks Online Advanced Supported
SurveySquare Not Supported
pulseM Not Supported
Claim FieldOPS and update features and information
Claim FieldOPS and update features and information
Claim Orcatec and update features and information
Claim Orcatec and update features and information