ResolveEasy

ResolveEasy

Cloobot Techlabs
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About

Powered by GPT AI and Salesforce, we make it easy for your team to conduct inspections, identify risks, assign corrective action requests, prioritize tasks and manage checklists, everywhere you work. Meet the app helping businesses inspect and connect from anywhere. Mobile, connected and secure. We provide teams with real-time insights they can trust to mitigate risk and resolve high-priority actions effectively. Make inspections easy for everyone. Configure questions, tasks, and workflows to create comprehensive Customer 360 views so your inspectors get the job done right the first time, every time. Enable stakeholders to act effectively. Leverage workflows, corrective action plans, and time of inspection flagging features to ensure issues are resolved accurately and efficiently. Use prebuilt digital checklists to streamline data sharing across workflows, creating a secure and scalable data-gathering structure for your business.

About

ResolveEasy by Cloobot Techlabs is a powerful help desk solution simplifying customer service and internal issue resolution. It offers multi-channel communication, real-time performance tracking, and task automation. ResolveEasy enhances productivity via workflow optimization, whereas integrations and customizable features ensure a tailored fit for business needs. It excels with direct customer communication through ChatGPT backed WhatsApp and real-time reporting. All this can be done with the ease of WhatsApp. With a collaborative task management, and adaptability to existing apps, ResolveEasy empowers teams for efficient operations and top-notch support. ResolveEasy is a fully customization solution that can be tailored as per the unique business needs. ResolveEasy is utilized by businesses of various sizes and industries. It caters to both customer service teams and internal support units, offering streamlined communication, real-time performance insights, and task management.

Platforms Supported

Windows Not Supported
Mac Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Platforms Supported

Windows Supported
Mac Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Supported

Audience

Teams in need of a solution to conduct inspections, identify risks, and assign corrective action requests

Audience

Construction, Infrastructure, Real-Estate, Healthcare, Manufacturing

Support

Phone Support Not Supported
24/7 Live Support Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

Free
Free Version Supported
Free Trial Supported

Pricing

$10/per user/month
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

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Reviews/Ratings

Overall 5.0 / 5
ease 5.0 / 5
features 5.0 / 5
design 5.0 / 5
support 5.0 / 5

Pros & Cons from Real Users

Pros

  • * Streamlines support processes, automates routine tasks and offers real-time performance reporting * Frees up the team's time, allowing them to focus on more important and complex issues * With multi-channel communication, quick response times, and the ability to collect valuable feedback and ratings * Easy collaboration enables the team to work together seamlessly, share information, delegate tasks, and stay organized. * Extensive customization options, allowing you to tailor the software to your specific business needs * WhatsApp enables direct communication and facilitates quick and efficient support

Cons

  • Implementing a new help desk management system may require some time for your team to adapt and learn the platform

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Company Information

FieldKo
Australia
www.fieldko.com

Company Information

Cloobot Techlabs
Founded: 2020
India
www.cloobot.ai/resolveeasy

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Categories

CAPA Supported
Compliance Supported
Inspection Supported
Safety Management Supported

Categories

Help Desk Supported

Inspection Features

Appointment Management Supported
Customer Database Supported
Dispatch Management Not Supported
Equipment Tracking Not Supported
Photos In Reports Not Supported
Print on Site Not Supported
Report Templates Supported
Speech Recognition Not Supported
Subcontractor Management Not Supported

Help Desk Features

Alerts / Escalation Supported
Automated Routing Not Supported
Community Forums Not Supported
Customizable Branding Supported
Document Storage Not Supported
Email Integration Supported
Incident Management Supported
Interaction Tracking Supported
IT Asset Management Not Supported
Knowledge Base Not Supported
Known Issue Management Supported
Live Chat Not Supported
Multi-Channel Communication Supported
Multiple Brands / Products Not Supported
Network Monitoring Not Supported
Real-time Chat Supported
Self Service Portal Supported
Service Level Agreement (SLA) Management Supported
Ticket Management Supported

Integrations

GPT-4 Supported
Salesforce Supported
Zoho Analytics Not Supported

Integrations

GPT-4 Not Supported
Salesforce Not Supported
Zoho Analytics Supported
Claim FieldKo and update features and information
Claim FieldKo and update features and information
Claim ResolveEasy and update features and information
Claim ResolveEasy and update features and information