ServiceMax FieldFX vs. Plexus Comparison


ServiceMax FieldFX PTC	Plexus Plexus Software	+	+
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We have integrated all modules necessary to run your business efficiently and effectively in one easy-to-use software: Client Relations Management (CRM), Field & Equipment Management, Business Analytics, Accounting and Finance, Payment Processing, IP Telephony & SMS Integration, Human Capital Management, Quality Assurance, and Enterprise Planning System (ERP). Map View: The interactive maps provide a real-time view of your leads, crews, and equipment locations. To make scheduling and marketing easier, the map will show you where your leads and clients are located. 565 Ratings Visit Website Connecteam Connecteam is an award-winning all-in-one employee management solution for daily operations, communications, and human resource management. With Connecteam you can manage every aspect of your business on the go, no workstation needed. 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About ServiceMax FieldFX is a comprehensive field service management solution specifically designed for energy service companies. It connects field and office teams, streamlining job management with features that work both online and offline. Key features include centralized job management, ticketing, scheduling, invoicing, and enterprise asset management (EAM). FieldFX enables efficient workflows by ensuring real-time synchronization when connectivity is restored, reducing operational mistakes, and improving revenue capture. The platform also provides advanced tools like FieldFX DataGuide and CPQ, designed to simplify complex field tasks, enhance service efficiency, and drive profitability.	About Flexible, customizable, and cloud-based, Plexus is a modern and mature business process and field management software solution designed to meet the needs of field service companies. Combining estimating, scheduling, and job costing capabilities with a robust set of features for field management, Plexus enables real-time capacity overviews that are crucial to communicating scheduling changes to employees as well as understanding staffing limits. Plus, the solution's invoicing and billing features also allow for a pogressive and collective invoicing of various job orders while delivering easy onsite payment capture and signature.
Platforms Supported Windows Not Supported Mac Not Supported Linux Not Supported Cloud Supported On-Premises Not Supported iPhone Not Supported iPad Not Supported Android Not Supported Chromebook Not Supported	Platforms Supported Windows Not Supported Mac Not Supported Linux Not Supported Cloud Supported On-Premises Not Supported iPhone Not Supported iPad Not Supported Android Not Supported Chromebook Not Supported
Audience ServiceMax FieldFX is aimed at energy service companies and other field service organizations that require a comprehensive solution to manage field operations, improve productivity, and reduce operational costs	Audience Supports service companies, including electricians, plumbers, insulation installallers, HVAC, painters, security system, home automation installers, and more.
Support Phone Support Supported 24/7 Live Support Not Supported Online Supported	Support Phone Support Supported 24/7 Live Support Not Supported Online Not Supported
API Offers API Not Supported	API Offers API Not Supported
Screenshots and Videos View more images or videos	Screenshots and Videos View more images or videos
Pricing $135 per month Free Version Not Supported Free Trial Not Supported	Pricing Average client pays $30 to $65 per employee. Free Version Not Supported Free Trial Supported
Reviews/Ratings Overall 0.0 / 5 ease 0.0 / 5 features 0.0 / 5 design 0.0 / 5 support 0.0 / 5 This software hasn't been reviewed yet. Be the first to provide a review: Review this Software	Reviews/Ratings Overall 0.0 / 5 ease 0.0 / 5 features 0.0 / 5 design 0.0 / 5 support 0.0 / 5 This software hasn't been reviewed yet. Be the first to provide a review: Review this Software

Training Documentation Not Supported Webinars Not Supported Live Online Not Supported In Person Not Supported	Training Documentation Supported Webinars Supported Live Online Supported In Person Supported
Company Information PTC Founded: 1985 United States www.ptc.com/en/products/servicemax/fieldfx	Company Information Plexus Software Founded: 1997 United States plexus.software/
Alternatives Proteus Xergy	Alternatives Simpro
Aimsio	Powered Now
Praxedo	Jonas Enterprise Jonas Construction Software
ServiceMax PTC	FieldAware
FieldEdge Xplor View All	Ventus Vertical Market Software View All
Categories Field Service Management Supported Tradesman Job Management Supported	Categories Field Service Management Supported HVAC Supported Job Costing Supported Plumbing Supported Service Dispatch Supported Tradesman Job Management Supported
Field Service Management Features Billing & Invoicing Supported Contact Database Supported Contract Management Not Supported Customer Database Not Supported Dispatch Management Supported Electronic Signature Not Supported Inventory Management Supported Mobile Access Not Supported Payment Collection in the Field Supported Quotes / Estimates Not Supported Routing Not Supported Scheduling Not Supported Service History Tracking Not Supported Time Clock Supported Work Order Management Supported	Field Service Management Features Billing & Invoicing Supported Contact Database Supported Contract Management Supported Customer Database Supported Dispatch Management Supported Electronic Signature Supported Inventory Management Supported Mobile Access Supported Payment Collection in the Field Supported Quotes / Estimates Supported Routing Supported Scheduling Supported Service History Tracking Supported Time Clock Supported Work Order Management Supported Show More Features HVAC Features Billing & Invoicing Supported Customer Database Supported Dispatch Management Supported Inventory Control Supported Job Management Supported Maintenance Scheduling Supported Mobile Access Supported Quotes / Estimates Supported Routing Supported Scheduling Supported Service History Tracking Supported Technician Management Supported Work Order Management Supported Job Costing Features Bills of Material Supported Budgeting & Forecasting Supported Change Orders Supported Cost-to-Completion Tracking Supported Invoice Management Supported Overrun Reporting Supported Percent-Complete Tracking Supported Production Cost Tracking Supported Purchase Order Management Supported Quotes / Estimates Supported Time Tracking Supported Work Order Management Supported Plumbing Features Billing & Invoicing Supported Customer Database Supported Dispatch Management Supported Inventory Control Supported Job Management Supported Mobile Access Supported Quotes / Estimates Supported Routing Supported Scheduling Supported Service History Tracking Supported Technician Management Supported Work Order Management Supported Service Dispatch Features Billing & Invoicing Supported Call Center Management Not Supported Contract Management Supported Customer Database Supported Inventory Control Supported Job Management Supported Job Tracking Supported Mobile Access Supported Routing Not Supported Scheduling Supported Self Service Portal Not Supported Service History Tracking Supported Technician Management Supported Work Order Management Supported
Integrations Astro by Astronomer Not Supported	Integrations Astro by Astronomer Supported View All 1 Integration
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