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About

FieldEquip is a cloud-based Field Service Management (FSM) SaaS software platform that allows field service organizations to manage and facilitate customer and asset-centered activities effectively. It offers a comprehensive suite of features designed to capture real-time field data, either through field personnel using an advanced, intuitive mobile application or directly from the asset/equipment via IoT edge EquipConnect. As data are gathered in real-time, FieldEquip provides management and field support groups visibility of field activities and transactions, including escalations from established alert settings, sending notifications for proactive or immediate responsive measures. FieldEquip allows management to optimize workflows and enable field personnel to be more efficient and productive, collectively improving profitability.

About

Resolve issues faster with real-time visual support for field teams and customers. Empower your field teams and equipment users with visual issue reporting, smart recommendations, chat, AR-enabled live video, checklists/instructions, and knowledgebase. We at SnapSupport are busy helping tech businesses every day. See what some of our partners and clients have to say about the experience. Be the next to enjoy the benefits of SnapSupport. Take your field support and customer support to the next level. Help your field engineers fix issues the first time and avoid multiple trips. Assist them remotely in real-time when they need help. Automate and streamlines the inspection reporting process. Define checklists and use our mobile or RealWear HMT-1 app for fast inspections. Speed up your equipment maintenance activities with configurable checklists and real-time visual support. Increase customer satisfaction with a mobile app to enable powerful self-support and real-time visual support.

Platforms Supported

Windows Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Audience

equipment manufacturers (OEM), energy and power utilities, eCommerce fulfillment centers, eCommerce warehouses, postal and parcels handling operations, fire & safety security systems, industrial equipment manufacturers and distributors, HVAC and refrigeration, commercial food equipment services, medical equipment/devices, third-party service providers

Audience

Construction managers and field engineers seeking a tool to collaborate, manage issues, assign workflows, and schedule maintenance

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

Support

Phone Support Not Supported
24/7 Live Support Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version Not Supported
Free Trial Supported

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Company Information

FieldEquip
Founded: 2016
United States
www.fieldequip.com

Company Information

SnapSupport
Founded: 2017
United States
snapsupport.io

Alternatives

Spira

Spira

Spira Data

Alternatives

KSAVI Workforce

KSAVI Workforce

Softelnet
FieldEZ

FieldEZ

FieldEZ Technologies
PENTA Field Service

PENTA Field Service

Penta Technologies
Visual Assistance

Visual Assistance

OptimaTech Limited

Categories

Categories

Field Service Management Features

Billing & Invoicing Supported
Contact Database Supported
Contract Management Supported
Customer Database Not Supported
Dispatch Management Supported
Electronic Signature Not Supported
Inventory Management Supported
Mobile Access Supported
Payment Collection in the Field Supported
Quotes / Estimates Not Supported
Routing Not Supported
Scheduling Supported
Service History Tracking Not Supported
Time Clock Supported
Work Order Management Supported

Field Service Management Features

Billing & Invoicing Not Supported
Contact Database Not Supported
Contract Management Not Supported
Customer Database Not Supported
Dispatch Management Supported
Electronic Signature Not Supported
Inventory Management Not Supported
Mobile Access Supported
Payment Collection in the Field Not Supported
Quotes / Estimates Not Supported
Routing Not Supported
Scheduling Supported
Service History Tracking Not Supported
Time Clock Not Supported
Work Order Management Supported

Equipment Maintenance Features

Customer Database Not Supported
Dispatch Management Supported
Equipment Tracking Not Supported
Inventory Control Not Supported
Job Management Not Supported
Maintenance Scheduling Supported
Warranty Tracking Not Supported
Work Order Management Supported

Integrations

Active Directory Not Supported

Integrations

Active Directory Supported
Claim FieldEquip and update features and information
Claim FieldEquip and update features and information
Claim SnapSupport and update features and information
Claim SnapSupport and update features and information