FieldEdge

FieldEdge

Xplor
ThermoGrid

ThermoGrid

ECI ThermoGrid
3.0 out of 5 stars
FieldEdge ThermoGrid

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FieldEdge:

About

FieldEdge is an all-in-one field service management platform designed to help contractors complete more jobs, streamline operations, and increase profitability. It connects owners, technicians, and office staff in one centralized system, making it easy to schedule, dispatch, invoice, and track performance. With real-time business insights, FieldEdge helps owners understand revenue drivers, measure technician productivity, and tie marketing spend directly to sales results. The platform reduces administrative work by automating billing, syncing with QuickBooks, and simplifying service agreement management. FieldEdge Mobile ensures technicians can invoice, process payments, and update work orders from the field without delays. Trusted across HVAC, plumbing, electrical, appliance repair, and locksmith industries, FieldEdge enables teams to save time, boost efficiency, and grow faster.
ThermoGrid:

About

ThermoGrid is a specialized contractor management software tool for managing field service operations, designed to meet the unique needs of HVAC-R, plumbing, and electrical companies. With ThermoGrid, you can streamline your workflow and boost your bottom line with powerful features like mobile offline app, scheduling, dispatching, client history tracking, inventory management, service agreements, load calculation, marketing tools, payroll management, invoicing, and estimates. ThermoGrid gives you the power to reach new heights of efficiency, accuracy, and profitability. Don't miss out on the opportunity to transform your business. Try it FREE or contact us today to request a demo!
FieldEdge:

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported
ThermoGrid:

Platforms Supported

Windows Supported
Mac Supported
Linux Supported
Cloud Supported
On-Premises Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Supported
FieldEdge:

Audience

FieldEdge is built for field service contractors—especially HVAC, plumbing, electrical, locksmith, and appliance repair businesses—seeking to streamline operations, improve efficiency, and grow revenue
ThermoGrid:

Audience

Small to large contractor companies
FieldEdge:

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported
ThermoGrid:

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported
FieldEdge:

API

Offers API Not Supported
ThermoGrid:

API

Offers API Supported
FieldEdge:

Screenshots and Videos

ThermoGrid:

Screenshots and Videos

FieldEdge:

Pricing

No information available.
Free Version Not Supported
Free Trial Supported
ThermoGrid:

Pricing

$60
Subscription or one-time fee available.
Free Version Supported
Free Trial Supported
FieldEdge:

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software
ThermoGrid:

Reviews/Ratings

Overall 3.0 / 5
ease 2.8 / 5
features 3.3 / 5
design 3.2 / 5
support 3.2 / 5
ThermoGrid:

Pros & Cons from Real Users

Pros

  • Invoicing works. Scheduling gets done. Not touching inventory or other features until it looks like they take their own program and feedback seriously. As others have noted, ECI bought a couple of years ago, and things haven't been honkey-dory.
  • ThermoGrid is a well rounded software that is constantly evolving. From invoicing to keeping track of your customer base, it does it. I like being able to tailor it to fit my needs.
  • Does everything i need. Support is phenomenal when needed. Techs in the field find it easy to use. Customers love the service.
  • You can set pricing based on a GPM. The trainers and sales people are great! Clients can pay and sign via email. You can upload pics and you can give 6 options but is time consuming
  • Being able to easily change criterion to receive excellent spot on results every time. Being able to have a beautiful presentation for homeowners.

Cons

  • 1)I have not been able to get a response from customer service at all. Ticket response- nope. Email response- nope. Phone- goes straight to voicemail. No call back. Tried multiple days/times. 2) Non-working elements of program, but can't a hold of support to discuss. 3) Every bunch of months a slight change is noted as an upgrade. Almost like they have to show they are actually doing something, so have some small random change once or twice a year. 4) ui and functions feels ancient. ie there's no master search.
  • I feel the support and training could be better. They are very thorough in their reply and call you back pretty quickly, just not a fan waiting.
  • Haven't found an issue that didn't get resolved. any cons that have been found previously were quickly fixed.
  • No training videos that lead you to call in, they own so many software companies that anyone who answers can't help you, so then they make a ticket and someone will reply to ask questions. The reply is usually within 24 hrs but if you are a home service company you need answers right away. They have very few trainers (who are great and very helpful) which leads them to have find time to help you. They could use short videos to help the trainers. The software is very in depth and does lots which is very hard to remember it all going through their video/Google Meets/Zoom demonstrations.
  • Some of the printouts are excessively lengthy. Per user price model.
FieldEdge:

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported
ThermoGrid:

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported
FieldEdge:

Company Information

Xplor
Founded: 2009
United States
fieldedge.com
ThermoGrid:

Company Information

ECI ThermoGrid
Founded: 2007
United States
www.thermogrid.com
FieldEdge:

Alternatives

WEX Field Service Management

WEX Field Service Management

4.6 out of 5 stars
ThermoGrid:

Alternatives

FieldEdge:
QuickBooks Online

QuickBooks Online

Intuit
4.4 out of 5 stars
ThermoGrid:
FieldEdge:
ThermoGrid

ThermoGrid

ECI ThermoGrid
3.0 out of 5 stars
ThermoGrid:
FieldEdge:
Workiz

Workiz

3.0 out of 5 stars
ThermoGrid:
Orcatec

Orcatec

5.0 out of 5 stars
FieldEdge:
ThermoGrid:
FieldEdge:

Categories

Appliance Repair Supported
Home Services Supported
HVAC Supported
Locksmith Supported
Plumbing Supported
Service Dispatch Supported
ThermoGrid:

Categories

HVAC Supported
HVAC Estimating Supported
Plumbing Supported
Service Dispatch Supported
FieldEdge:

Electrical Contractor Features

Billing & Invoicing Supported
Commercial / Industrial Supported
Contract Management Supported
Customer Database Supported
Electronic Signature Supported
Mobile Access Supported
Quotes / Estimates Supported
Scheduling Supported
Time Tracking Supported
Work Order Management Supported

Field Service Management Features

Billing & Invoicing Supported
Contact Database Supported
Contract Management Supported
Customer Database Supported
Dispatch Management Supported
Electronic Signature Supported
Inventory Management Supported
Mobile Access Supported
Payment Collection in the Field Supported
Quotes / Estimates Supported
Routing Supported
Scheduling Supported
Service History Tracking Supported
Time Clock Supported
Work Order Management Supported

HVAC Features

Billing & Invoicing Supported
Customer Database Supported
Dispatch Management Supported
Inventory Control Supported
Job Management Supported
Maintenance Scheduling Supported
Mobile Access Supported
Quotes / Estimates Supported
Routing Supported
Scheduling Supported
Service History Tracking Supported
Technician Management Supported
Work Order Management Supported

Plumbing Features

Billing & Invoicing Supported
Customer Database Supported
Dispatch Management Supported
Inventory Control Supported
Job Management Supported
Mobile Access Supported
Quotes / Estimates Supported
Routing Supported
Scheduling Supported
Service History Tracking Supported
Technician Management Supported
Work Order Management Supported

Service Dispatch Features

Billing & Invoicing Supported
Call Center Management Supported
Contract Management Supported
Customer Database Supported
Inventory Control Supported
Job Management Supported
Job Tracking Supported
Mobile Access Supported
Routing Supported
Scheduling Supported
Self Service Portal Not Supported
Service History Tracking Supported
Technician Management Supported
Work Order Management Supported

Locksmith Features

Billing & Invoicing Supported
CRM Not Supported
Dispatch Management Supported
GPS Tracking Supported
Inventory Management Supported
Mobile Access Supported
Payment Processing Supported
Scheduling Supported
Work Order Management Supported

Tradesman Job Management Features

Contract Management Supported
Customer Database Supported
Dispatch Management Supported
For Builders Not Supported
For Electricians Supported
For Field Service Businesses Supported
For HVAC Supported
For Plumbers Supported
For Roofers Not Supported
Invoicing Supported
Job Tracking Supported
Payments Supported
Quoting Supported
Reporting Supported
Scheduling Supported
Time Tracking Supported
ThermoGrid:

Electrical Contractor Features

Billing & Invoicing Supported
Commercial / Industrial Supported
Contract Management Supported
Customer Database Supported
Electronic Signature Supported
Mobile Access Supported
Quotes / Estimates Supported
Scheduling Supported
Time Tracking Supported
Work Order Management Supported

Field Service Management Features

Billing & Invoicing Supported
Contact Database Supported
Contract Management Supported
Customer Database Supported
Dispatch Management Supported
Electronic Signature Supported
Inventory Management Supported
Mobile Access Supported
Payment Collection in the Field Supported
Quotes / Estimates Supported
Routing Supported
Scheduling Supported
Service History Tracking Supported
Time Clock Supported
Work Order Management Supported

HVAC Features

Billing & Invoicing Supported
Customer Database Supported
Dispatch Management Supported
Inventory Control Supported
Job Management Supported
Maintenance Scheduling Supported
Mobile Access Supported
Quotes / Estimates Supported
Routing Supported
Scheduling Supported
Service History Tracking Supported
Technician Management Supported
Work Order Management Supported

Plumbing Features

Billing & Invoicing Supported
Customer Database Supported
Dispatch Management Supported
Inventory Control Supported
Job Management Supported
Mobile Access Supported
Quotes / Estimates Supported
Routing Supported
Scheduling Supported
Service History Tracking Supported
Technician Management Supported
Work Order Management Supported

Service Dispatch Features

Billing & Invoicing Supported
Call Center Management Supported
Contract Management Supported
Customer Database Supported
Inventory Control Supported
Job Management Supported
Job Tracking Supported
Mobile Access Supported
Routing Supported
Scheduling Supported
Self Service Portal Supported
Service History Tracking Supported
Technician Management Supported
Work Order Management Supported

Contractor Management Features

Contractor Database Supported
Insurance Tracking Supported
License Tracking Supported
Permit Tracking Supported
Skills & Competencies Supported
Task Management Supported
Work Hour Tracking Supported

HVAC Estimating Features

Billing & Invoicing Supported
Commercial/Industrial Supported
Cost Database Supported
Data Import / Export Supported
Equipment Maintenance Supported
Financing Management Supported
Labor Rates Supported
Quotes/Proposals Supported
Scheduling Supported
Takeoff Supported
FieldEdge:

Integrations

QuickBooks Online Supported
QuickBooks Online Advanced Supported
Asset Integrity Hub (AIH) Supported
NationBuilder Supported
Nearby Now Supported
Nexa Supported
Sage Intacct Supported
Scout AI Supported
Twilio Supported
pulseM Supported
ThermoGrid:

Integrations

QuickBooks Online Supported
QuickBooks Online Advanced Supported
Asset Integrity Hub (AIH) Not Supported
NationBuilder Not Supported
Nearby Now Not Supported
Nexa Not Supported
Sage Intacct Not Supported
Scout AI Not Supported
Twilio Not Supported
pulseM Not Supported
FieldEdge:
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Claim FieldEdge and update features and information
ThermoGrid:
Claim ThermoGrid and update features and information
Claim ThermoGrid and update features and information