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About

FieldBrain is a web-based marketing and lead-response platform for contractors and home-service businesses. Its tools combine local search and map-rank monitoring with content creation, social publishing, Google Business Profile updates, review workflows, and lead follow-up. Contractors can use job photos to create localized project content, track visibility across service territories, respond to web, SMS, and email leads, and route inbound calls through an AI voice concierge that can qualify callers and book appointments. The platform groups these functions into six coordinated capabilities: Scout, Ghostwriter, Lead Concierge, Social Director, Field Marshal, and Voice Concierge. Its workflow is designed for trade businesses seeking to manage local visibility, customer inquiries, and marketing activity from one system.

About

Social Places: Considered The New Kid on the Block in MarTech Innovation Social Places is redefining how multi-location businesses connect with their customers. Our robust suite of tools with optional AI assistance, includes Listings & Reputation Management, Impactful Dynamic Local Content, Listening, Local Ads & Data Visualisation, and Bookings - empowers businesses to engage, grow, and thrive at every local touchpoint. With over 440 enterprise clients across Franchising, Restaurants & QSR, Banking, Retail, Healthcare, and Automotive, our tools and insights are designed for all experience levels and built to drive measurable impact across businesses of any scale. Proudly achieving and sustaining a 97% customer retention rate over the last four years, we’ve proven that MarTech doesn’t have to be expensive or complicated. Our mission is clear: a simplified solution to streamline and amplify the power of local engagement, making it effortless and impactful.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Premium trade contractors and home service businesses: HVAC, plumbing, roofing, electrical, remodeling, painting, landscaping, pest control, and cleaning services.

Audience

Companies looking for a reputation and omnichannel customer care solution

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Not Supported

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

API

Offers API Not Supported

API

Offers API Supported

Screenshots and Videos

No images available

Screenshots and Videos

Pricing

$999/month
The $999/month subscription includes 3,000 AI actions, 7,500 local SEO grid credits, 500 voice minutes, 2,000 SMS segments, and 30 video credits per month. Additional usage packages are available; top-up packages do not expire.
Free Version Not Supported
Free Trial Not Supported

Pricing

Based on Location Count
For Businesses with a Single Location:
* We offer a comprehensive package at $208.95, covering essential services like Listings Management, Reputation Management, and Social Media.
* This ensures your single location makes a strong digital impression, right here in the heart of your community.

Scaling Up: 2-5 Locations:
* As you expand, our pricing scales efficiently. For businesses with 2-5 locations, the total package is $163.88.
* We understand the challenges of multi-location businesses, and our pricing reflects that.\

Growing Further: 6-10 Locations:
* For businesses with 6-10 locations, we offer a total package of $88.28.
* This pricing tier is designed to support your growth while maintaining a strong online presence.

Larger Enterprises: 11+ Locations:
* As your business grows even larger, our pricing continues to scale down, ensuring you get the best value for your investment.
* We offer cost-effective solutions for enterprises with up to 2000+ locations, with total package pricing ranging from $6.30 a location. Listings, Reputation, Social, Listening, Ads & Bookings

Individual Service Breakdown:
* Modular offering with individual pricing for each service (Listings, Local Pages, Listening Reputation, Social, Ads, Bookings, and MyHub)
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Company Information

FieldBrain
fieldbrain.app

Company Information

Social Places
Founded: 2015
South Africa
socialplaces.io

Alternatives

Alternatives

Reputation.com

Reputation.com

4.0 out of 5 stars
Birdeye

Birdeye

4.7 out of 5 stars
GMBapi.com

GMBapi.com

5.0 out of 5 stars

Categories

Local SEO Supported

Categories

Local Marketing Features

Advertising Management Supported
CRM Supported
Email Marketing Not Supported
Feedback Management Supported
Live Chat Supported
NAP Management (Name/Address/Phone) Supported
Online Listings Management Supported
PR Management Supported
Reporting / Analytics Supported
Review Management Supported
SEO Management Supported
Social Media Management Supported
Store Locator Supported
Website Management Supported

Reputation Management Features

Campaign Management Supported
Gamification Supported
Response Management Supported
Review Generation Supported
Review Monitoring Supported
Sentiment Analysis Supported
Social Media Metrics Supported
Social Media Monitoring Supported
White Label Supported

Social Media Management Features

Automated Publishing Supported
Brand Tracking Supported
Content Management Supported
Customer Engagement Supported
Multi-Account Management Supported
Multi-User Collaboration Supported
Post Scheduling Supported
Reporting/Analytics Supported
Social Media Monitoring Supported

Integrations

Facebook Supported
Instagram Supported
Apple Maps Not Supported
Bing Maps Not Supported
Google Not Supported
Google Business Profile Supported
HERE Not Supported
LinkedIn Supported
TikTok Supported
Tripadvisor Not Supported
Trustist Not Supported
Trustpilot Not Supported
WhatsApp Not Supported
X (Twitter) Not Supported
YouTube Supported

Integrations

Facebook Supported
Instagram Supported
Apple Maps Supported
Bing Maps Supported
Google Supported
Google Business Profile Not Supported
HERE Supported
LinkedIn Not Supported
TikTok Not Supported
Tripadvisor Supported
Trustist Supported
Trustpilot Supported
WhatsApp Supported
X (Twitter) Supported
YouTube Not Supported
Claim FieldBrain and update features and information
Claim FieldBrain and update features and information
Claim Social Places and update features and information
Claim Social Places and update features and information