Fiberify

Fiberify

Trakeye
Neuron7

Neuron7

Neuron7.ai
+
+

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About

Field agents live monitoring console and individual field agent and vehicle tracking. Geo-fence entry/exit control. Field vehicle efficiency tracking. Field activity monitoring console. Location-based issue reporting. Find near-by agents to attend issues. Get service activity updates from field. View open issues and service activity on maps. Real-time Analytics.

About

Neuron7 helps resolve customer & field service issues faster. By analyzing all of your product manuals, past cases, technician notes, and any other data source, Neuron7's AI diagnoses issues and guides your teams through resolution steps. Your experts can curate the AI predictions, elegantly capturing their knowledge while creating a continually learning "resolution system of record" that new team members can use for faster onboarding. Neuron7 provides end-to-end resolution intelligence for self-service, the call center, and field service within your existing CRM or workflow. Modules include intelligent search, service predictions, diagnostic intelligence, and automated resolutions.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Companies and organizations interested in a field agent and field activity tracking solution

Audience

Customer & Field Service Leaders

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

API

Offers API Not Supported

API

Offers API Supported

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Pricing

$0
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Not Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Company Information

Trakeye
Founded: 2020
trakeye.com/#/

Company Information

Neuron7.ai
Founded: 2020
United States
neuron7.ai/

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TrackerPal

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Alternatives

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JustIN

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Categories

Categories

Field Service Management Features

Billing & Invoicing Not Supported
Contact Database Supported
Contract Management Not Supported
Customer Database Not Supported
Dispatch Management Supported
Electronic Signature Not Supported
Inventory Management Supported
Mobile Access Not Supported
Payment Collection in the Field Supported
Quotes / Estimates Not Supported
Routing Not Supported
Scheduling Not Supported
Service History Tracking Not Supported
Time Clock Supported
Work Order Management Not Supported

Field Service Management Features

Billing & Invoicing Not Supported
Contact Database Not Supported
Contract Management Not Supported
Customer Database Not Supported
Dispatch Management Not Supported
Electronic Signature Not Supported
Inventory Management Not Supported
Mobile Access Not Supported
Payment Collection in the Field Not Supported
Quotes / Estimates Not Supported
Routing Not Supported
Scheduling Not Supported
Service History Tracking Supported
Time Clock Not Supported
Work Order Management Not Supported

Tradesman Job Management Features

Contract Management Not Supported
Customer Database Not Supported
Dispatch Management Not Supported
For Builders Not Supported
For Electricians Not Supported
For Field Service Businesses Supported
For HVAC Not Supported
For Plumbers Not Supported
For Roofers Not Supported
Invoicing Not Supported
Job Tracking Not Supported
Payments Not Supported
Quoting Not Supported
Reporting Not Supported
Scheduling Not Supported
Time Tracking Not Supported

Customer Service Features

Alerts / Escalation Supported
Appointment Management Not Supported
Call Center Management Supported
Email Management Not Supported
Knowledge Base Supported
Live Chat Supported
Performance Metrics Supported
Queue Management Not Supported
Self Service Portal Supported
Social Media Integration Not Supported
Surveys & Feedback Not Supported
Virtual Assistant Not Supported
Workflow Management Supported

Natural Language Processing Features

Co-Reference Resolution Not Supported
In-Database Text Analytics Not Supported
Named Entity Recognition Supported
Natural Language Generation (NLG) Supported
Open Source Integrations Not Supported
Parsing Not Supported
Part-of-Speech Tagging Not Supported
Sentence Segmentation Not Supported
Stemming/Lemmatization Not Supported
Tokenization Not Supported

Integrations

Jira Not Supported
Microsoft Azure Not Supported
Microsoft Dynamics 365 Not Supported
Microsoft Teams Not Supported
Salesforce Not Supported
Salesforce Agentforce Field Service Not Supported
Salesforce Agentforce Service Not Supported
ServiceNow Not Supported
Slack Not Supported

Integrations

Jira Supported
Microsoft Azure Supported
Microsoft Dynamics 365 Supported
Microsoft Teams Supported
Salesforce Supported
Salesforce Agentforce Field Service Supported
Salesforce Agentforce Service Supported
ServiceNow Supported
Slack Supported
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Claim Fiberify and update features and information
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