Feelingstream vs. Northbeam Comparison


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One that delights customers every step of the way. 166 Ratings Visit Website SurveySparrow Transform organizations into brands by refining experiences with SurveySparrow. The experience management platform helps create not only engaging surveys but assists in closing the feedback loop efficiently. Supporting 70+ languages and dedicated NPS and Customer experience modules help better understand customer loyalty. SurveySparrow enables business organizations to collect feedback via a chat-like interface, gain insights, and make data-driven decisions to improve products, services, and customer experience. Set up automation and manage feedback with the in-built Ticket management tool. Monitor and manage online reviews efficiently with the Reputation management module. 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The platform also includes a Store Builder to sell products and services, accept payments through 30+ gateways, and tools like Approvals and Report Builder to automate workflows and generate actionable insights. 8,651 Ratings Visit Website Numa Dealerships don't lose customers because of price. They lose them because the phone rings and nobody answers, the customer calls three times for one status update, and the manager finds out about a problem when the survey comes back. Numa is the AI Operating System that fixes this where it breaks: in the daily work. Operator answers and routes every inbound call, so nothing goes dark. Status Updates reaches the customer before they have to call, so advisors stop drowning in callbacks. Voice AI books the appointment in the conversation, so the customer never waits. LiveCSI™ flags upset customers in real time, so managers step in before the CSI score takes the hit. Opportunities goes after declined services, open recalls, and equity moments while they're still warm. One inbox. One shared context. Your whole team working from the same system. Surveys tell you what happened last month. Numa is what happens today. 14 Ratings Visit Website Sogolytics Sogolytics delivers speed, clarity, and scale through a powerful platform built for enterprise teams managing customer journeys and employee engagement surveys. Sogolytics streamlines the entire feedback cycle, from intelligent survey creation to real-time dashboards and automated text analysis. Whether your team is using the customer experience platform, employee engagement software, or the free survey maker, Sogolytics provides intuitive features, powerful analytics, and unmatched customization. Design sophisticated customer experience management flows in minutes. Automatically adapt questions based on logic and earlier responses. Pre-fill messaging based on user data. 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About Feelingstream delivers real-time customer insight to help your business become more efficient, boost revenue and keep your customers coming back. And your data? Secured on-premise. Feelingstream gives you an overview of your customer interactions across all communication channels – calls, email, chatbot and surveys. You’ll know exactly what goes on in your customer interactions and where you can make powerful changes. This overview gives you rich insight into how to elevate your business in terms of customer service, sales and product development. You’ll discover which small changes bring the highest ROI and where you need to come up with new innovative solutions. Making strategic changes in your business leads to you giving your customers exactly what they want from you. And happy customers means that they will be coming back for more and telling everyone they know about your business as well. Win-win!	About The companies that will win tomorrow are the ones that ask the right questions today. Northbeam learns exactly where your revenue comes from, so you can maximize ROI like never before. Snapshots give you important intel, so you can move quickly and share top-level insights with your team. Spend your time on collaboration and development, not busy work. Northbeam lets you customize reports on the fly, so you can find and share new insights.Never miss a thing with custom alerts. You'll know the moment an ad set overspends, no matter what you're up to. You can't build your business efficiently until you know precisely where your customers come from. Our machine learning goes way beyond clicks, so you know where your customers actually come from. Enjoy cleaner data, and more of it.
Platforms Supported Windows Not Supported Mac Not Supported Linux Not Supported Cloud Supported On-Premises Supported iPhone Not Supported iPad Not Supported Android Not Supported Chromebook Not Supported	Platforms Supported Windows Not Supported Mac Not Supported Linux Not Supported Cloud Supported On-Premises Not Supported iPhone Not Supported iPad Not Supported Android Not Supported Chromebook Not Supported
Audience Companies and enterprises searching for a real-time customer insight solution to optimize their business, revenue and customer experience	Audience eCommerce intelligence solution for online businesses
Support Phone Support Supported 24/7 Live Support Not Supported Online Supported	Support Phone Support Not Supported 24/7 Live Support Not Supported Online Supported
API Offers API Not Supported	API Offers API Not Supported
Screenshots and Videos View more images or videos	Screenshots and Videos View more images or videos
Pricing No information available. Free Version Not Supported Free Trial Not Supported	Pricing No information available. Free Version Not Supported Free Trial Not Supported
Reviews/Ratings Overall 0.0 / 5 ease 0.0 / 5 features 0.0 / 5 design 0.0 / 5 support 0.0 / 5 This software hasn't been reviewed yet. Be the first to provide a review: Review this Software	Reviews/Ratings Overall 0.0 / 5 ease 0.0 / 5 features 0.0 / 5 design 0.0 / 5 support 0.0 / 5 This software hasn't been reviewed yet. Be the first to provide a review: Review this Software

Training Documentation Supported Webinars Not Supported Live Online Supported In Person Supported	Training Documentation Not Supported Webinars Not Supported Live Online Not Supported In Person Not Supported
Company Information Feelingstream Founded: 2015 Estonia www.feelingstream.com	Company Information Northbeam Founded: 2019 United States www.northbeam.io
Alternatives Sugar Serve SugarCRM	Alternatives Triple Whale
Surveypal	AdBeacon
Northbeam	Lifesight
nps.today	Opentracker
TalkToTheManager View All	Dreamdata.io Dreamdata View All
Categories Customer Experience Supported	Categories eCommerce Analytics Supported eCommerce Tools Supported Marketing Supported Marketing Account Intelligence Supported Marketing Analytics Supported Marketing Attribution Supported Mobile Measurement Partners (MMP) Supported Multi-Channel eCommerce Supported

Integrations Amazon Web Services (AWS) Supported Attentive Not Supported Averi Not Supported Facebook Ads Not Supported Genesys Cloud CX Supported Google Ads Editor Not Supported Google Cloud Platform Supported Klaviyo Not Supported Meta Ads Not Supported Motion Not Supported Pinterest Not Supported Recharge Not Supported SAP Analytics Cloud Supported SAP Cloud Platform Supported Shopify Not Supported Snapchat Not Supported Telia ACE Supported TikTok Not Supported Tilde Machine Translation Supported Wildix Supported Show More Integrations View All 8 Integrations	Integrations Amazon Web Services (AWS) Not Supported Attentive Supported Averi Supported Facebook Ads Supported Genesys Cloud CX Not Supported Google Ads Editor Supported Google Cloud Platform Not Supported Klaviyo Supported Meta Ads Supported Motion Supported Pinterest Supported Recharge Supported SAP Analytics Cloud Not Supported SAP Cloud Platform Not Supported Shopify Supported Snapchat Supported Telia ACE Not Supported TikTok Supported Tilde Machine Translation Not Supported Wildix Not Supported Show More Integrations View All 16 Integrations
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