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About

Now you can automatically trigger official Amazon rating requests using the same system behind the Request a Review feature in Seller Central. No manual clicking per order, no worrying about restrictions, just a fully automated process that is 100% compliant with Amazon’s policies. In 2019, eDesk acquired FeedbackExpress, the much loved Amazon feedback tool, for safely requesting and boosting seller feedback and reviews. Over the years we’ve listened to and learned from our FeedbackExpress customers and brought their best insights to reality in our eDesk Feedback product. FeedbackExpress customers now love eDesk Feedback’s 100% compliant and automated system for gathering more feedback and reviews safely. They also love the fact that they can gather reviews across Amazon, eBay, Trustpilot and Google My Business, effectively increasing conversions on their webstores too.

About

SentryKit is the Amazon Seller Intelligence platform — a real-time monitoring layer that watches every signal across your Amazon catalog and alerts you the moment something changes. 25+ alert types cover Buy Box ownership, hijackers, price moves, suppressed and suspended listings, stranded inventory, sales velocity drops, review spikes, listing-content changes, and performance signals like Best Seller Badge and Amazon's Choice. Every alert ships with full context — what changed, who caused it, and what to do — within ~90 seconds of the event. SentryKit distinguishes Buy Box Lost from Search Suppression, and enriches hijacker alerts with seller profile, fulfillment type, and feedback score.Delivered where you work: email, SMS, Slack, Microsoft Teams, webhook, or dashboard. Every marketplace (US, CA, UK, EU). Use it alongside any repricer or AI agent — SentryKit is the intelligence underneath. From 1 ASIN to 1,000 across unlimited seller accounts.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Businesses looking for a solution to get more Amazon reviews and feedback

Audience

Amazon sellers, private label brands, Amazon agencies, wholesalers, online arbitrage sellers, FBA entrepreneurs, marketplace managers, third-party sellers, and brand protection teams.

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

$20 per month
Free Version
Free Trial

Pricing

$19 / month · up to 2,000 orde
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

FeedbackExpress
United Kingdom
www.edesk.com/feedbackexpress/

Company Information

SentryKit
Founded: 2004
United States
sentrykit.com

Alternatives

Alternatives

Bindwise

Bindwise

Threecolts
FeedbackFive

FeedbackFive

eComEngine
SellerMagnet

SellerMagnet

Hive Solutions GmbH
AmzMonitor

AmzMonitor

PecanTech
HighFive

HighFive

Lonesome Labs
AMZAlert

AMZAlert

Carbon6

Categories

Categories

Customer Experience Features

Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis

Amazon Seller Tools Features

A/B Testing
Alerts / Notifications
Analytics / Reporting
Campaign Management
Competitor Analysis
Content Management / Optimization
Conversion / ROI Tracking
Customer Data Management
Email Marketing
Feedback Management
Inventory Management
Keyword Tracking / Research
Order Management
PPC Ads Management
Price Optimization
Rank Optimization
Refund Management
Review Management
Sales Tracking / Analysis
Shipping Management
Trend Analysis

Integrations

Amazon
Amazon Seller Central
Amazon Simple Queue Service (SQS)
BQool Repricing Central
Google Sheets
Informed.co
Microsoft Teams
RepricerExpress
Slack
Zapier

Integrations

Amazon
Amazon Seller Central
Amazon Simple Queue Service (SQS)
BQool Repricing Central
Google Sheets
Informed.co
Microsoft Teams
RepricerExpress
Slack
Zapier
Claim FeedbackExpress and update features and information
Claim FeedbackExpress and update features and information
Claim SentryKit and update features and information
Claim SentryKit and update features and information