FeedbackExpress vs. SentryKit Comparison


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About Now you can automatically trigger official Amazon rating requests using the same system behind the Request a Review feature in Seller Central. No manual clicking per order, no worrying about restrictions, just a fully automated process that is 100% compliant with Amazon’s policies. In 2019, eDesk acquired FeedbackExpress, the much loved Amazon feedback tool, for safely requesting and boosting seller feedback and reviews. Over the years we’ve listened to and learned from our FeedbackExpress customers and brought their best insights to reality in our eDesk Feedback product. FeedbackExpress customers now love eDesk Feedback’s 100% compliant and automated system for gathering more feedback and reviews safely. They also love the fact that they can gather reviews across Amazon, eBay, Trustpilot and Google My Business, effectively increasing conversions on their webstores too.	About SentryKit is the Amazon Seller Intelligence platform — a real-time monitoring layer that watches every signal across your Amazon catalog and alerts you the moment something changes. 25+ alert types cover Buy Box ownership, hijackers, price moves, suppressed and suspended listings, stranded inventory, sales velocity drops, review spikes, listing-content changes, and performance signals like Best Seller Badge and Amazon's Choice. Every alert ships with full context — what changed, who caused it, and what to do — within ~90 seconds of the event. SentryKit distinguishes Buy Box Lost from Search Suppression, and enriches hijacker alerts with seller profile, fulfillment type, and feedback score.Delivered where you work: email, SMS, Slack, Microsoft Teams, webhook, or dashboard. Every marketplace (US, CA, UK, EU). Use it alongside any repricer or AI agent — SentryKit is the intelligence underneath. From 1 ASIN to 1,000 across unlimited seller accounts.
Platforms Supported Windows Not Supported Mac Not Supported Linux Not Supported Cloud Supported On-Premises Not Supported iPhone Not Supported iPad Not Supported Android Not Supported Chromebook Not Supported	Platforms Supported Windows Not Supported Mac Not Supported Linux Not Supported Cloud Supported On-Premises Not Supported iPhone Not Supported iPad Not Supported Android Not Supported Chromebook Not Supported
Audience Businesses looking for a solution to get more Amazon reviews and feedback	Audience Amazon sellers, private label brands, Amazon agencies, wholesalers, online arbitrage sellers, FBA entrepreneurs, marketplace managers, third-party sellers, and brand protection teams.
Support Phone Support Supported 24/7 Live Support Not Supported Online Supported	Support Phone Support Not Supported 24/7 Live Support Not Supported Online Supported
API Offers API Not Supported	API Offers API Not Supported
Screenshots and Videos View more images or videos	Screenshots and Videos View more images or videos
Pricing $20 per month Free Version Not Supported Free Trial Not Supported	Pricing $19 / month · up to 2,000 orde 30-day free trial — full monitoring from day one, no credit card required. Starter plan — $19 / month · up to 2,000 orders / month, unlimited ASINs Pro plan — $49 / month · up to 10,000 orders / month, unlimited ASINs No ASIN limits — monitoring scales with your order volume, not your catalog size. Cancel anytime. No setup fees. No long-term contracts. Free Version Not Supported Free Trial Supported
Reviews/Ratings Overall 0.0 / 5 ease 0.0 / 5 features 0.0 / 5 design 0.0 / 5 support 0.0 / 5 This software hasn't been reviewed yet. Be the first to provide a review: Review this Software	Reviews/Ratings Overall 0.0 / 5 ease 0.0 / 5 features 0.0 / 5 design 0.0 / 5 support 0.0 / 5 This software hasn't been reviewed yet. Be the first to provide a review: Review this Software

Training Documentation Supported Webinars Supported Live Online Not Supported In Person Not Supported	Training Documentation Supported Webinars Not Supported Live Online Supported In Person Not Supported
Company Information FeedbackExpress United Kingdom www.edesk.com/feedbackexpress/	Company Information SentryKit Founded: 2004 United States sentrykit.com
Alternatives FeedbackOutlook	Alternatives Bindwise Threecolts
xSellco Feedback xSellco	SellerSonar
FeedbackFive eComEngine	SellerMagnet Hive Solutions GmbH
eComEngine	AmzMonitor PecanTech
HighFive Lonesome Labs View All	AMZAlert Carbon6 View All
Categories Customer Experience Supported	Categories Amazon Seller Tools Supported
Show More Features Customer Experience Features Action Management Not Supported Analytics Not Supported Customer Segmentation Not Supported Dashboard Not Supported Feedback Management Supported Knowledge Management Not Supported Multi-Channel Collection Not Supported Sentiment Analysis Not Supported Survey Management Not Supported Text Analysis Not Supported Trend Analysis Not Supported	Show More Features Amazon Seller Tools Features A/B Testing Not Supported Alerts / Notifications Supported Analytics / Reporting Supported Campaign Management Not Supported Competitor Analysis Not Supported Content Management / Optimization Not Supported Conversion / ROI Tracking Not Supported Customer Data Management Not Supported Email Marketing Not Supported Feedback Management Not Supported Inventory Management Not Supported Keyword Tracking / Research Not Supported Order Management Not Supported PPC Ads Management Not Supported Price Optimization Not Supported Rank Optimization Not Supported Refund Management Not Supported Review Management Not Supported Sales Tracking / Analysis Not Supported Shipping Management Not Supported Trend Analysis Supported
Integrations Amazon Not Supported Amazon Seller Central Not Supported Amazon Simple Queue Service (SQS) Not Supported BQool Repricing Central Not Supported Google Sheets Not Supported Informed.co Not Supported Microsoft Teams Not Supported RepricerExpress Not Supported Slack Not Supported Zapier Not Supported	Integrations Amazon Supported Amazon Seller Central Supported Amazon Simple Queue Service (SQS) Supported BQool Repricing Central Supported Google Sheets Supported Informed.co Supported Microsoft Teams Supported RepricerExpress Supported Slack Supported Zapier Supported View All 10 Integrations
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