FeedbackExpress vs. Saastic Comparison


FeedbackExpress	Saastic	+	+
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About Now you can automatically trigger official Amazon rating requests using the same system behind the Request a Review feature in Seller Central. No manual clicking per order, no worrying about restrictions, just a fully automated process that is 100% compliant with Amazon’s policies. In 2019, eDesk acquired FeedbackExpress, the much loved Amazon feedback tool, for safely requesting and boosting seller feedback and reviews. Over the years we’ve listened to and learned from our FeedbackExpress customers and brought their best insights to reality in our eDesk Feedback product. FeedbackExpress customers now love eDesk Feedback’s 100% compliant and automated system for gathering more feedback and reviews safely. They also love the fact that they can gather reviews across Amazon, eBay, Trustpilot and Google My Business, effectively increasing conversions on their webstores too.	About Saastic requests reviews from your customers so you can build your reputation and get more business. Saastic works for you to collect reviews from your customers every day, so you can build your reputation without spending time reaching out to people and following up. Build social proof with online reviews on Google, Trustpilot, G2, Capterra, and more! Sync your customers with Stripe, HubSpot, or Zapier (or add them manually). Saastic will continuously request reviews for your product every day. Your landing page gives each customer a way to rate your product, leave feedback, and display links to product review sites, like G2, Capterra, and Trustpilot. If a customer selects a low rating, you can optionally display a feedback form instead of showing them product review links to prevent harmful public reviews. Get an email and a Slack notification when customers rate your product and leave feedback. Show off your best reviews on your own hosted, customizable showcase page.
Platforms Supported Windows Not Supported Mac Not Supported Linux Not Supported Cloud Supported On-Premises Not Supported iPhone Not Supported iPad Not Supported Android Not Supported Chromebook Not Supported	Platforms Supported Windows Not Supported Mac Not Supported Linux Not Supported Cloud Supported On-Premises Not Supported iPhone Not Supported iPad Not Supported Android Not Supported Chromebook Not Supported
Audience Businesses looking for a solution to get more Amazon reviews and feedback	Audience Businesses looking for a tool to request reviews from their best customers automatically
Support Phone Support Supported 24/7 Live Support Not Supported Online Supported	Support Phone Support Not Supported 24/7 Live Support Not Supported Online Supported
API Offers API Not Supported	API Offers API Supported
Screenshots and Videos View more images or videos	Screenshots and Videos View more images or videos
Pricing $20 per month Free Version Not Supported Free Trial Not Supported	Pricing $29 per month Free Version Supported Free Trial Not Supported
Reviews/Ratings Overall 0.0 / 5 ease 0.0 / 5 features 0.0 / 5 design 0.0 / 5 support 0.0 / 5 This software hasn't been reviewed yet. Be the first to provide a review: Review this Software	Reviews/Ratings Overall 0.0 / 5 ease 0.0 / 5 features 0.0 / 5 design 0.0 / 5 support 0.0 / 5 This software hasn't been reviewed yet. Be the first to provide a review: Review this Software

Training Documentation Supported Webinars Supported Live Online Not Supported In Person Not Supported	Training Documentation Supported Webinars Not Supported Live Online Not Supported In Person Not Supported
Company Information FeedbackExpress United Kingdom www.edesk.com/feedbackexpress/	Company Information Saastic United States saastic.com
Alternatives FeedbackOutlook	Alternatives Trustpilot
xSellco Feedback xSellco	Bragly
FeedbackFive eComEngine	Boostly
eComEngine	ReviewFlare
HighFive Lonesome Labs View All	Trustivo View All
Categories Customer Experience Supported	Categories Review Management Supported
Show More Features Customer Experience Features Action Management Not Supported Analytics Not Supported Customer Segmentation Not Supported Dashboard Not Supported Feedback Management Supported Knowledge Management Not Supported Multi-Channel Collection Not Supported Sentiment Analysis Not Supported Survey Management Not Supported Text Analysis Not Supported Trend Analysis Not Supported
Integrations Activepieces Not Supported ElectroNeek Not Supported G2 Not Supported Google Not Supported HubSpot CRM Not Supported HubSpot Customer Platform Not Supported Leo Not Supported Mazaal AI Not Supported Pabbly Connect Not Supported Slack Not Supported Stripe Not Supported Trustpilot Not Supported Twilio Not Supported Zapier Not Supported Show More Integrations	Integrations Activepieces Supported ElectroNeek Supported G2 Supported Google Supported HubSpot CRM Supported HubSpot Customer Platform Supported Leo Supported Mazaal AI Supported Pabbly Connect Supported Slack Supported Stripe Supported Trustpilot Supported Twilio Supported Zapier Supported Show More Integrations View All 14 Integrations
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