Feedback1 vs. Survicate Comparison


Feedback1	Survicate	+	+
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About Product teams at growing SaaS companies hear from customers in many places: support chats, sales calls, Slack threads, email and in-app comments. Feedback1 brings those requests into one inbox and uses AI to cluster related problems, showing how many customers raised each one and which accounts are behind it. Planned work can be pushed to Jira, Azure DevOps or YouTrack and shown on a public roadmap. When it ships, Feedback1 publishes a changelog entry and notifies the customers who asked. It also offers a customer portal, REST API, webhooks, an MCP server for AI assistants, and notifications to Slack, Google Chat and Telegram.	About Survicate is a Customer Feedback Platform that lets you collect, analyze, and act on feedback. Launch targeted surveys across web, mobile, email, and in-product channels, triggered by user behavior and connected to your CRM, helpdesk, or product analytics tools. Aggregate feedback from 15+ sources like support tickets, call transcripts, and App Store reviews, and auto-analyze it with Research Hub, our AI research repository. Ask AI Research Assistant questions and get answers backed by your actual data. With Survicate MCP, work with your feedback in Claude, ChatGPT, or Cursor: pull results and research summaries, start Research Hub projects, and create surveys right from the chat. 45+ native integrations including HubSpot, Salesforce, Intercom, Zendesk, Amplitude, and Slack help you act on insights quickly. Used by product managers, researchers, and CX teams who need a feedback system that informs decisions.
Platforms Supported Windows Not Supported Mac Not Supported Linux Not Supported Cloud Supported On-Premises Not Supported iPhone Not Supported iPad Not Supported Android Not Supported Chromebook Not Supported	Platforms Supported Windows Not Supported Mac Not Supported Linux Not Supported Cloud Supported On-Premises Not Supported iPhone Not Supported iPad Not Supported Android Not Supported Chromebook Not Supported
Audience B2B SaaS product managers and customer success teams	Audience Customer-centric businesses that value customer feedback and use it to drive growth.
Support Phone Support Not Supported 24/7 Live Support Not Supported Online Supported	Support Phone Support Supported 24/7 Live Support Supported Online Supported
API Offers API Not Supported	API Offers API Not Supported
Screenshots and Videos No images available	Screenshots and Videos View more images or videos
Pricing $99/month Free trial available; paid plans from $99/month. Free Version Not Supported Free Trial Supported	Pricing $56 per month Survicate offers 4 paid plans and a 10-day free trial of paid features, prices staring from: Starter: $89; Growth: $56 (billed annually); Pro: $349 (billed annually); Enterprise: $569 (builled annually). Free Version Not Supported Free Trial Supported
Reviews/Ratings Overall 0.0 / 5 ease 0.0 / 5 features 0.0 / 5 design 0.0 / 5 support 0.0 / 5 This software hasn't been reviewed yet. Be the first to provide a review: Review this Software	Reviews/Ratings Overall 0.0 / 5 ease 0.0 / 5 features 0.0 / 5 design 0.0 / 5 support 0.0 / 5 This software hasn't been reviewed yet. Be the first to provide a review: Review this Software

Training Documentation Supported Webinars Not Supported Live Online Not Supported In Person Not Supported	Training Documentation Supported Webinars Supported Live Online Supported In Person Not Supported
Company Information Feedback1 Founded: 2025 Limassol, Cyprus feedback1.ai	Company Information Survicate Founded: 2013 Poland survicate.com
Alternatives Project Echo	Alternatives Userback
ProductBridge	BizRatings BizRatings.com
UserJot	GutCheck
Productroad	Simplesat Pronto Holdings
ProdCamp View All	Zonka Feedback View All
Categories Customer Feedback Supported	Categories Customer Feedback Supported Customer Satisfaction Supported NPS Supported Survey Supported User Research Supported
	Customer Feedback Features Alerts / Notifications Supported Behavior Analytics Supported Bug Reports Supported Community Feedback Tools Not Supported Live Chat Not Supported Negative Feedback Management Supported Net Promoter Score (NPS) Supported Screenshot / Screen Capture Supported Surveys Supported User Testing Tools Supported Video Feedback Not Supported Visual Feedback Tools Not Supported Voice of the Customer (VoC) Supported Website Feedback Supported Show More Features Customer Satisfaction Features 360 Degree Feedback Supported Analytics Supported Call Reporting Not Supported Complaint Monitoring Supported Feedback Collection Supported Survey Management Supported Survey Features Custom Survey URLs Supported Data Analysis Tools Supported Email Marketing Supported Mobile Survey Supported Offline Response Collection Supported Paper Survey Not Supported Question Branching Supported Question Library Supported Site Intercept Survey Supported Skip Logic Supported Supports Audio / Images / Video Not Supported
Integrations Intercom Supported Slack Supported AccessOwl Not Supported ActiveCampaign Not Supported Customer.io Not Supported Gong Not Supported Google Sheets Not Supported HubSpot Marketing Hub Not Supported Jira Supported Klaviyo Not Supported Model Context Protocol (MCP) Supported Optimizely One Not Supported Pipedrive Not Supported Quickwork Not Supported Salesforce Not Supported Salesforce Marketing Cloud Account Engagement Not Supported Segment Not Supported Woopra Not Supported Zapier Not Supported Zoho Campaigns Not Supported Show More Integrations View All 6 Integrations	Integrations Intercom Supported Slack Supported AccessOwl Supported ActiveCampaign Supported Customer.io Supported Gong Supported Google Sheets Supported HubSpot Marketing Hub Supported Jira Not Supported Klaviyo Supported Model Context Protocol (MCP) Not Supported Optimizely One Supported Pipedrive Supported Quickwork Supported Salesforce Supported Salesforce Marketing Cloud Account Engagement Supported Segment Supported Woopra Supported Zapier Supported Zoho Campaigns Supported Show More Integrations View All 39 Integrations
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